PayPal account limited! Should I just kiss it goodbye??

by 41 comments
I've recently had my account limited and was just wondering
if anyone has any advice on how to get back in good standing
with them?

It's kind of a shock after being with them for years that they can just
shut you down and keep your money for 6 months...

Any help would be appreciated
#main internet marketing discussion forum #account #goodbye #kiss #limited #paypal
  • Profile picture of the author Horny Devil
    Have they notified you of a reason as to exactly why your account is back on a restricted limit. This is occasionally done due to suspicious activity or a sudden upsurge in usage and transactions, but either way you are entitled to an explanation at the very least.
  • Profile picture of the author Jason Johns
    It depends on what they think you have done and what you have actually done.

    Contact them and talk to them - it's a painful process speaking to Paypal but you may find that you can resolve it with them, depending on what they think the problem is. People do get their accounts back - it might be they just want more identity proof or something.

    Cheers

    Jason
  • Profile picture of the author michaeljcheney
    Yeah this is annoying, despite putting millions of dollars (literally) thru my Paypal account they still froze me a few years back. It's only after sending them:

    - A business plan (yes, seriously!)
    - My birth cert
    - My driving licence
    - Practically even a DNA sample!

    That they finally re-instated my account. Also - do what you can to get a dedicated Account Manager if you can, they can help smooth these things out for you.

    Good luck.
  • Profile picture of the author pamon
    paypal needs to be federally backed or FDIC insured. they limit accts without warning and go about their practices in illegal ways at times.
  • Profile picture of the author garyv
    I've learned over the years that the best way to deal with paypal - is the same way they deal with you. They really don't care about conducting a fair business when they deal with you. So whenever they do limit an account of mine (and if you do enough business it will eventually happen) - I just open another. And I never keep much in the account - nor do I link it to a bank account that has money in it.

    And then in the mean time you can continue to badger them about opening your other account. I've also found that their own rules are not widely known among their own workers. Keep badgering them, and eventually you'll come across someone that will re-open your account.

    Paypal is like the Mother-in-Law - You can't really kill her... but you don't have to like her either. You do however have to put up with her if you want to stay w/ the pretty lady.
  • Profile picture of the author sloanjim
    No idea why? REALLY? So strange isn't it?
  • Profile picture of the author befree22
    Paypal is doing it for tax purposes. They state that 200 transaction plus $20,000 in revenue must be followed up by legal identity docs.
  • Profile picture of the author grablo
    Originally Posted by Duckets View Post

    I've recently had my account limited and was just wondering
    if anyone has any advice on how to get back in good standing
    with them?

    It's kind of a shock after being with them for years that they can just
    shut you down and keep your money for 6 months...

    Any help would be appreciated
    I don't understand why paypal can't just let users verify their account from the beginning so that later on there will be no problems. Is this their way of making money? When they hold your funds for 6 months I am assuming they get some interest on it.
  • Profile picture of the author The Star
    if your paypal accont backed up by credit card, otherwise it will be hard pressed to his back and you have to say goodbye. because now paypal is extremely tight.
  • Profile picture of the author RedShifted
    I have also called paypal and got nothing but the most polite responses in return.

    They lifted limits on my first call, and no I wasn't transfering billions like some other people who need to remind us everyday how rich they are. As I'm sure thats how rich people really act. =/

    -Red
  • Profile picture of the author sloanjim
    but how do you get passed the limits they impose on new accounts?

    I've learned over the years that the best way to deal with paypal - is the same way they deal with you. They really don't care about conducting a fair business when they deal with you. So whenever they do limit an account of mine (and if you do enough business it will eventually happen) - I just open another. And I never keep much in the account - nor do I link it to a bank account that has money in it.
  • Profile picture of the author matican
    must send a copy of ID, invoice of gas or phone or copy from bank account to unlimited!
  • Profile picture of the author Clive Hitchcock
    Originally Posted by Duckets View Post

    I've recently had my account limited and was just wondering
    if anyone has any advice on how to get back in good standing
    with them?

    It's kind of a shock after being with them for years that they can just
    shut you down and keep your money for 6 months...

    Any help would be appreciated
    Have you withdrawn any large sums of money in one go? I've been lead to believe that paypal hates this. You need to leave money in there as a float. Good Luck
  • Profile picture of the author Tcodm
    Do you guys think moneybookers is the way to go? should we stop using paypal and head over to moneybookers.
  • Profile picture of the author JohnnyDeez
    As you can see by the popularity of this post, it's not uncommon. When I've had issues in the past, I too have called them, but rarely got anywhere.

    I do everything above the board, follow their policies, etc... But sometimes you just can't win.

    Twice I've had a hold placed on my account with no idea why, and no reasons given after a phone call. But, waiting it out has worked for me in the past. Usually within a month or two it is removed and things normalize.

    I never keep any money in my Paypal account, for that reason.
  • Profile picture of the author grablo
    @WiLLR...so then why do they dip into your bank account when you have a reversal? They are protected because they can take the funds from the CC or Bank account you have attached to your account. Furthermore, if they are indirectly saying that they withhold funds to cover any potential losses they should clearly make it policy by implementing it on their site just like credit card processors do it.
  • Profile picture of the author grablo
    @WiLLR...ok end of debate Was just trying to prove a point actually, which is....it doesn't matter what you do. At some point they are going to upset your business and once you are prepared for it you can go ahead. I would personally love to see them verify accounts from day one!
  • Profile picture of the author Jackson Tan
    just had a one month ordeal with PayPal.Limited my account saying that I violated their policies.

    Called and emailed did not have much effect till I visited their office. Then, finally someone from Shanghai called to explain and claim that I am not allowed to have a landing page linking to a OTO using PayPal as a payment merchant.. saying it is risky..

    I was shocked... then had to explained that the OTO does not belong to me and so on and so forth. demanded me to remove the PayPal from the TY page (i dun own the page! they just dun get it huh?Just affiliate link)

    Eventually I changed the OTO and they uplifted the limitations. Was quite a horrible experiences

    Haiz..
  • Profile picture of the author johnben1444
    Nothing to say other than I hope a better and generally accepted form of payment comes up real soon.
  • Profile picture of the author bladening
    For B2B merchant, PayPal is a disaster

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