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| Super Warya War Room Member Join Date: Dec 2008 Location: Lakeland, FL
Posts: 132
Thanks: 63
Thanked 21 Times in 17 Posts
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Hello, I have had to deal with this over the past 6 months in my business and was wondering how you have handled this in the past or how you would handle this if it happened to you. I have, twice now, paid for someone to complete a project for me and they failed to produce the final product. However, they require payment up front and they where found through reputable means. One was a WSO Here on the forum and the other was a landing page design that comes from a designer that is highly recommended from all the top guru's. In both instances, the party was paid up front, and then never delivered. We have spent more time emailing than they did working on the project. Excuse after excuse. Nothing to date on either one. Here is what I have done. 1) Continue to email them with the request for the finished product 2) written it off in my mind. (moved on either not completing the project of rehiring someone else to complete.) 3) forgiven them for being flaky. What would you do? Ray S. PS. It's around $850 total money out of pocket lost |
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| | #2 |
| Active Warrior Join Date: Jan 2009
Posts: 30
Thanks: 1
Thanked 4 Times in 4 Posts
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I assume you paid via paypal so I'd put in a buyer complaint,it sounds like fraud as well. Threaten them with legal action or name and shame here. |
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| | #3 |
| Web Developer, IT Support War Room Member Join Date: Dec 2008 Location: Birmingham, UK
Posts: 513
Thanks: 10
Thanked 77 Times in 65 Posts
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It's a two way thing - clients need to ensure they get what they're looking for, and providers need to ensure they're going to get paid for a completed job. I require my clients to pay around a 25% deposit, but it depends on the size and cost of the job. Larger jobs always have agreed stages, where part payments are made. It ensures the client gets delivery of their work (as the incentive is the pay - amongst other things), and that the provider gets paid (there are clients out there who take the work and then don't pay, too!) I never, ever ask for the full amount upfront - and I'd be extremely wary of anyone doing such. |
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| | #4 |
| SG Lurker Warrior War Room Member Join Date: Jul 2008 Location: Singapore.
Posts: 1,713
Blog Entries: 68 Thanks: 486
Thanked 280 Times in 159 Posts
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If they require full upfront payment - ditch the buggers. Having good business practice will protect both the employer and the hired hand. Sorry to hear that you've suffered something like that, the best way to get your money back (assuming it's PayPal) is to do a PayPal dispute. Asher |
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| | #5 |
| Advanced Warrior War Room Member Join Date: Feb 2007
Posts: 511
Thanks: 24
Thanked 23 Times in 9 Posts
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Hey there Next time I suggest you go to rentacoder.com (or any other specialized website) that keep your money in their escrow during project development. This way, you only pay if you're happy with the work. You cannot scam and cannot be scammed. It's easy. If you don't get to a final product, you can start an arbitration process and the 3rd party (the website arbitrators) will take care of the dispute from there. Hope this helps |
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| | #6 |
| HyperActive Warrior War Room Member Join Date: Oct 2006 Location: New York, NY
Posts: 123
Blog Entries: 2 Thanks: 21
Thanked 11 Times in 7 Posts
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Yeah I agree using 3rd party sites like rentacoder and elance for these purposes can make for a better business relationship. We had a similar situation and as the said party did not deliver we had the money refunded from rentacoder escrow with no general harm done for the financial outlay part of that project....the time wasted of course is another thing all together!! |
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| | #7 | |
| Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA.
Posts: 15,134
Thanks: 3,680
Thanked 4,122 Times in 2,247 Posts
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What is not allowed is for a non-buyer to post negative comments in a WSO thread. If you bought and did not get delivery you need to say so there. kay | |
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| | #8 |
| Senior Warrior Member War Room Member Join Date: Aug 2004 Location: United Kingdom.
Posts: 4,877
Thanks: 918
Thanked 719 Times in 318 Posts
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Try reading the rules before you post comments like this To the OP Personally I'd never pay fully upfront for anything, something to consider for future reference. If you paid via your credit card, you could possibly do a charge back if paypal won't refund Kim |
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| Tags |
| completed, handle, paid, work |
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