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Why I feel like getting a refund and may never buy from this guy again...

by Deepak Media
8 replies
I know exit popups are good for maximizing conversions and promoting downsells but I do not think it is a good long term strategy.

'Trust' is the most scarce commodity online and exit popups with down sells aren't helping.

I recently bought a click bank offer and I bought it the first time I landed on the page. After paying and downloading the product I was hooked up to his list via aweber. I clicked the confirmation link and it took me to the sales page again instead of a thank you page or the download page. Now obviously I can't buy the offer again so I clicked 'X'. Now the exit popup appears giving me a $10 discount.

Now what would I feel like? 'Oops, I should have tried clicking the close button before buying.'

Now even before I use the product, I have a bad feeling about the seller. Would I even consider visiting a link the next time he sends me a broadcast email?

Only a genuine intention to create value in the market makes millionaires. Rest is all dust.

</rant>
#buy #feel #guy #refund
  • Profile picture of the author David Keith
    I totally agree. some of the things people do with marketing tools / strategies just seems to defy common sense.

    The products need to start coming with some of those warning labels for idiots.

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    • Profile picture of the author RyanLeonard
      Originally Posted by David Keith View Post

      I totally agree. some of the things people do with marketing tools / strategies just seems to defy common sense.

      The products need to start coming with some of those warning labels for idiots.
      HAHA!
      Yea, that about sums it up!
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  • Profile picture of the author Brian Tayler
    It's not so much the use of exit popups... it's how he used it. He devalued his product. Thus making you (a customer) feel cheated. Had the exit popup shown a discount of $10 *BUT* also wasn't the full product (took a chapter or feature away) it would have made more sense.
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    • Profile picture of the author Deepak Media
      Originally Posted by Brian Tayler View Post

      It's not so much the use of exit popups... it's how he used it. He devalued his product. Thus making you (a customer) feel cheated. Had the exit popup shown a discount of $10 *BUT* also wasn't the full product (took a chapter or feature away) it would have made more sense.
      Yes.

      One big mistake he made was to redirect the aweber confirmation link back to his home page (sales page). I think he was too busy to build a thank you page for that. It could have been easily something else - even an affiliate link!
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  • Profile picture of the author Brandon Sean
    Originally Posted by Deepak Media View Post

    I know exit popups are good for maximizing conversions and promoting downsells but I do not think it is a good long term strategy.

    'Trust' is the most scarce commodity online and exit popups with down sells aren't helping.

    I recently bought a click bank offer and I bought it the first time I landed on the page. After paying and downloading the product I was hooked up to his list via aweber. I clicked the confirmation link and it took me to the sales page again instead of a thank you page or the download page. Now obviously I can't buy the offer again so I clicked 'X'. Now the exit popup appears giving me a $10 discount.

    Now what would I feel like? 'Oops, I should have tried clicking the close button before buying.'

    Now even before I use the product, I have a bad feeling about the seller. Would I even consider visiting a link the next time he sends me a broadcast email?

    Only a genuine intention to create value in the market makes millionaires. Rest is all dust.

    </rant>
    Yes downsells that merely reduce the price really devalue's the product..

    People misunderstood the term DOWNSELL.

    A downsell should not mean a cheaper price BUT a LITE version of the original up sell or offer sold at a lower price.

    And in the downsell page one should also include a link back to the original offer incase customer now realises the value of the original offer.

    -Brandon
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  • Profile picture of the author BryanShearer
    I hate that method of selling but it is effective unfortunately. I know whenever I go to a product that I am thinking about buying, I always close it out first to see what pops up. It happens so much on products I don't even think about, but you always will save money. I guess it is just the nature of the beast.

    Also, I don't think it is a trust issue really. I think of it as a car deal. What happens when you try and walk off the lot. They discount it so you will buy now. You get the same car the next guy is getting, but he may be paying full price. It is all about negotiating and squeezing out as much profit as you can. But I do understand where you are coming from with this.
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  • Profile picture of the author Young money
    Banned
    Obviously pop out exits are good but now when he is trying to rip you off. Next time research before you buy!
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  • Profile picture of the author Joan Altz
    Well....there is a technique a seller can use to not devalue the product using an exit popup. I call it "sympathy" strategy. You basically have a popup that says something like "Hey! I know times are tough! Let me help you out right now by giving you a $10 discount."

    That's the gist of it.
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