30 Day Refund - Customer wants refund after 45 days
I emailed back and told them that I have a 30 day refund policy. The guy emailed back and basically told me I lost a customer... etc.. so now I'm wondering if I should have just sent the refund or not.
So ease my mind.
Even though I clearly have a 30 day refund guarantee on my sales page, should I have just sent him a refund anyways, or do I stick to my 30 days and have a pissed off customer?
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