Pass the vaseline; Paypal has at me again.

14 replies
I am so mad right now I could eat a tank and spit rivots like in the Popeye cartoons.

Here is the skinny. Right before I joined the forum here, I landed a "job" as a mystery shopper. The pay was not the best but as I have said in other threads I have been doing whatever I could to try and keep my head above water. There were some sites I was sent to for this job where we were to sign up for trial periods and if there was an expense to do so, the company paid it to us up front.

Well, I signed up for the trials and then I would log into their sites once or twice and then cancel my membership, exactly as the company told me to do. Well, 4 of the companies decided to ignore my cancellation and they charged through for the regular monthly fees which came to a grand total of $201.35. Needless to say, I did not have this much in the account nor in the bank account associated with Paypal.

Now, here is the real kick in the groin. The way I signed up for those trials was to use Paypals secure credit card generator tool that you can download and install in both firefox and IE. They state that you can generate 2 types of cards. One that only one company can put charges on but it is good for like 3 years or something like that. The other, which is what I used, "generates a one time usage credit card to give added protection to your account." When you read that statement, would you think that they could use that card number up to 4 times? In truth, that is what the company can do is bill to that 1 time only card up to 4 times.

To make matters even worse, I caught these charges around the 1st of Feb. and called them right away to start the disputes. The guy on the phone with Paypal tells me that I need to fill out a disputed charge form. He was real quick at this point to get me off the phone and I soon learned why. Apparently personal accounts only see one dispute form. Those who have business accounts and are using the debit card see 2 and so on. I am looking at a screen with 3 different forms and no explanation of which one to use.

Finally, after a week of battling with them to get the right forms and then get all the data pertaining to the charges disputed, I am ready to submit the forms. At this point I figured I was put through the wringer enough. I just want to get this over with quickly at this point so I faxed the forms in. This was on Feb 17. I figured I would have that money back in my account and be good to go by the 20th given all the stories I have heard about speedy refunds. HAH!!!

The first of March rolls around and I still have not gotten any of my money back but now Paypal collections is calling me wanting me to pay them the amount my account is in the red by (some $160+). Every time I tell them that I have over $200 in disputes pending they tell me it is not showing up in their computers. Well, yesterday I took a preemptive strike on them when nothing was still showing up on my account and I called them. It took me threatening them with a lawsuit to get them in gear. Within half an hour I got 3 emails from them stating that they had received my documents, then that they had opened a case and finally that they needed a little more information. However, "While waiting for this information, we have issued a provisional credit of $201.35"(emphasis added by me) Well, I will tell you what; if they have issued it then it must have been with the help of Harry Potter and his invisibility cloak because I sure can't see the d**n thing anywhere in my account. I have now contacted a dear friend of the family's. Oh, did I mention that he is a practicing corporate attorney who just happens to be on the board for Procter and Gamble. He only deals in small companies.

I am just curious, has this s**t happened to anyone else and if so, how long did it take you to get it resolved? I really would like to know.
#pass #paypal #vaseline
  • Profile picture of the author Chris Lockwood
    It's not clear if you joined via a Paypal subscription, but if so, those are very easy to cancel in your Paypal account without the merchant being able to prevent it.

    If this was a "job" why was there a monthly fee? Shouldn't they have been paying you?
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    • Profile picture of the author CmdrStidd
      My job was as a mystery shopper. I was mystery shopping on these websites and they are the ones with the fees. If they would have honored my request for termination of my membership there would not have been any fees.

      Now does that make sense to you? Are you familiar with what mystery shoppers do? That might be where your confusion is coming in.
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by CmdrStidd View Post

        My job was as a mystery shopper. I was mystery shopping on these websites and they are the ones with the fees. If they would have honored my request for termination of my membership there would not have been any fees.

        Now does that make sense to you? Are you familiar with what mystery shoppers do? That might be where your confusion is coming in.
        Dude, you were screwed over. You weren't a mystery shopper, you were someone they got to fill out cpa offers that made them money.
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        • Profile picture of the author CmdrStidd
          Originally Posted by Essence View Post

          In my experience, not that it's terribly relevant, but any job you have to pay to perform is a scam. There are mystery-shopping companies out there who don't charge to set you up with jobs. Google them up.
          Oh sweet Essence, how I love that name. The fact is that I was not paying to be sent to these jobs. In fact, whenever a job called for me to buy something, they paid me the money for it when I was assigned the job.

          Originally Posted by Thomas Belknap View Post

          Dude, you were screwed over. You weren't a mystery shopper, you were someone they got to fill out cpa offers that made them money.
          Some of them I might agree with you on, Thomas, but one assignment was to log onto Sears.com and another was jcp.com which is J.C. Penny's and those were not links to click on but rather straight up instructions. I was told what to buy and they paid me for it including the shipping before I ever went to the site. They also paid me for the work I did. The reports were all reasonable reports just like the kinds I filled out when I was doing offline mystery shopping some 15 years ago.
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  • Profile picture of the author Essence
    In my experience, not that it's terribly relevant, but any job you have to pay to perform is a scam. There are mystery-shopping companies out there who don't charge to set you up with jobs. Google them up.
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  • Profile picture of the author jan roos
    I know what you are talking about, I have done similar things in the past. When you signup for an offer as a trial period, they create a subscription with your paypal account. I have also cancelled before and they ignored it and kept charging me. This however isn't paypal's fault, log into your paypal account and click on your account settings then go to subscription payments and cancel all the payments you dont want them to take anymore.

    HTH
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  • Profile picture of the author Majorhal
    It can take PayPal up to 7 weeks sometimes to complete a dispute. I certainly hope it's much quicker for you. I know this is closing the barn door after the horse escapes, however, there are many companies that are less than reputable on the web. I use to work freebie offers through a trading site. I got stung a couple of times when I canceled and the merchant didn't or wouldn't process my cancellation. Many would not credit the points for the offer and never responded to emails.

    So that being said, I began doing searches on the merchant and product names for reviews before I moved on anything. If their bad, there will be plenty of information available on the web to let you know.

    Good luck with your disputes.
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    • Profile picture of the author CmdrStidd
      Originally Posted by Majorhal View Post

      It can take PayPal up to 7 weeks sometimes to complete a dispute. I certainly hope it's much quicker for you. I know this is closing the barn door after the horse escapes, however, there are many companies that are less than reputable on the web. I use to work freebie offers through a trading site. I got stung a couple of times when I canceled and the merchant didn't or wouldn't process my cancellation. Many would not credit the points for the offer and never responded to emails.

      So that being said, I began doing searches on the merchant and product names for reviews before I moved on anything. If their bad, there will be plenty of information available on the web to let you know.

      Good luck with your disputes.
      Like you, I hope this does not take that long or I will scream.
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  • Profile picture of the author Floyd Fisher
    CmdrStidd:

    Grab a copy of the latest Readers Digest and change jobs. You'll thank me when you read the cover story.
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    • Profile picture of the author CmdrStidd
      Originally Posted by Floyd Fisher View Post

      CmdrStidd:

      Grab a copy of the latest Readers Digest and change jobs. You'll thank me when you read the cover story.
      I would if Paypal would just give me back my money! LOL. What is the cover story's title?
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  • Profile picture of the author artwebster
    Mystery shoppers on line??

    Doesn't something strike you as even remotely stupid about this concept?

    Mystery shoppers are real people going into real suppliers and reporting to the company concerned on their experience - they seldom, if ever, actually buy anything and they get paid a wage of some description.

    When you 'landed' this job, how much did it cost you?

    When you had to go to Sears and JCP, who were you supposed to report to? What particular aspects of the purchasing process were they wanting information on? Did you get appointed as a Sears or JCP temporary employee and how many of their stores were you expected to report on?

    What sort of employment contract did you receive from the company who gave you the 'job'? What sort of indemnity were you given against loss?

    When you signed up for the trials, did you check to ensure that the sign up was revocable and within what period of time?

    I'm sorry, but you walked into a mine field, ignoring all the little skulls and cross bones warning signs. It may be that PayPal has been tied by the agreement you signed.
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    • Profile picture of the author Tom B
      Banned
      Originally Posted by artwebster View Post

      Mystery shoppers on line??

      Doesn't something strike you as even remotely stupid about this concept?
      Yeah it would be stupid to get insight into the shoppers experience when purchasing online. How stupid is that, eh?
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  • Profile picture of the author rmholla
    If you want to be involved with mystery shopping and product merchandising, sign up *FOR FREE* at NARMS.com They are basically the leader in this area. Do not pay to become a mystery shopper. I have done mystery shopping for years and have NEVER had to pay a fee to any company. If the company asks for a fee then it is a scam!
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  • Profile picture of the author Anomaly1974
    Paypal is like any major company and there are occasionally problems. Considering the number of transactions they process, it is no wonder that things like that happen. Still, they could be more supportive it seems. However, try living in a country where it is not available, talk about cutting into your profits!

    Good luck!
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