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How We Choose A Great Call Center

by neallacy
2 replies
I've worked for some bad and really bad call centers in my life. The truth is that there are some great ways to know if you should work or hire a specific call center.

I've written an article about my suggested checklist, but I would really like some feedback. Trash it or love it, let me know what you think you!

answeringserviceunited.com/blog/checklist-for-choosing-the-best-call-center-company/
#call #call center #center #choose #great
  • Profile picture of the author imgeek2727
    I like your checklist. However, you should emphasize BRAND DEVELOPMENT more.

    The best call center would be one that helps a company GROW their brand's credibility. Bad support and bad service erode a brand. Good support and 'beyond the call of dutiy' customer care grows a brand. Everything a business does, whether online or offline, must build their brand. Competition is getting tougher each day and paying attention to your BRAND goes a long way in setting yourself apart from the competition.
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  • Profile picture of the author JustinDupre
    A good call center is one which knows how to make their clients business grow.
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    I offer CPA coaching and investment opportunities for those SERIOUSLY interested in making money directly or indirectly with affiliate marketing. PM me for details.


    Read More about CPA/Affiliate Marketing on my Blog
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