I have a serious problem with my PC - Prblem solved - Thanks!
I got a trojan on my PC and it's sunk its teeth into the windows system files. Actually, my brother was surfing and picked it up, and din't realise it until I tried to use my browsers and a couple of other programs. It's bad, and I'm not sure if it is salvagable at the moment because every time I try to do anything on the PC, I get the error windows poping up all over the place.
Whatever this trajan is, it deactivates all antivirus and spyware apps, and will not let you download any from the the Internet. Nor will it let you send an attachment from another PC. If it recognizes the attachment as a threat, it will not keep the zip attached to the email. In fact, it writes a nasty little note back to you stating that no such person or user resides here.
If that's not bad enough, it also blocks system recovery, autorun, the "Run" utility, and safe mode when booting.
This thing is nasty, that's for sure.
Anyway, this particular PC (HP Pavilion media center) did not come with a recovery disk, so I created recovery disks manually right after I booted the PC up for the first time.
Now I'm not that great with settting up PCs, partitioning, and that sort of stuff, so came in here to ask the warriors.
Here is what I need to know:
1) Do I hve to wipe the HD before using the recovery disks? If so, how do I do this?
2) Will these recovery disks set up the partitions and everything? Or would I still have to do that?
3) If they will set everything up for me, how do I install them if the auto run is blocked?
I'd appreciate any and all help.
Thanks ....
Mary
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