PROBLEM With A Warrior - What Would You Do??

[naonline]

Hi All,

Basically, I ordered some articles from someone on the WF and he hasn't delivered. He appears to be a respectable warrior judging by the thanks and responses to his article writing thread.

I have emailed him at his gmail account and 3 times on the here but no response. I have remained polite and diplomatic in all my correspondence.

The articles were due last sunday and I paid upfront.

He has been very active on the forum in the last 24 hours.

What should I do?

Thanks

Nick

[goldclubmember]

can u expose his name for the benefits of other warriors ? or the name start with 'a' or whatever ...

tx

[naonline]

Would love to but I don't want to do that yet, his mailbox might just be full.

[adam123]

gmail mailbox full? I don't think so. Maybe your email go to the spam folder. PMB him and see what happen

[naonline]

Originally Posted by adam123

gmail mailbox full? I don't think so. Maybe your email go to the spam folder. PMB him and see what happen

I meant his WF mailbox Adam.

Cheers

[reynald2790]

I appreciate NAONLINE for not showing the name of the person which he trusted and payed upfront. It is very disgusting to hear about that but NAONLINE still calm. Two thumbs up for NAONLINE for doing that. If ever I had a problem with one of the WARRIOR MEMBER I would just forgive and forget what happen. Because if you try to hurt him in words or in phone you might be accused but the most important thing should do is let us just learn how to forgive and forget about what happen. There will be times that you can find the right person who will serve and give the quality that you like.


Over all I like NAONLINE for being kind and stay calm on what happen to him.

[David Raybould]

Hey Nick,

Sorry that this has happened to you.

I've had similar experiences and it sure is
irritating.

Be aware though that the #1 rule of the WF
is that other warriors don't get slammed in
public...so if you "out" this person, the post
will likely be permanently removed and you could
lose forum access.

How did you pay for the articles? I've always solved
issues like this by launching a paypal dispute...even if
the paypal dispute doesn't come to anything, it usually
does the job of getting the person in question to get
in touch with me soon enough...

Hope that's helpful buddy...

David

[trishia_16]

that is so sad to hear. i hope you can contact him soon. Maybe call him personally if you have some more info about him.

[Jenni Mac]

Hi Nick

If you ordered from a WSO or the Warrior for Hire section, then leave a review of the service you've received to date on the thread.

Just say you're still waiting and hoping that this writer delivers, it might just be the jolt that the writer needs to deliver.

[nidjo]

I would try to be patient, try posting your problem to this guys WSO, I have never had a bad experience with Warriors, most likely it some kind of mistake.

[dsmpublishing]

I would post on the warrior replying to the persons thread that you purchased it through and say youve been trying to contact him and have been waited x amount of time for it and needed it asap. If you dont get a decent response back then do a review on it.

That way your giving him the option to sort it out!

[absolutelee]

Personally, I would do this through PayPal. If he's about to lose money, that just might get his attention. Also, kudo's to you for not exposing him.

[naonline]

Thanks for your replies guys. I really believe this is a genuine oversight on his part so I have no intention of naming and shaming.

Even posting on his thread now would do this.

I think the paypal dispute might be the best route.

Thanks again
Nick

[activetrader]

PayPal dispute is a way to do. That's what I would do. In fact I had a similar situation recently where I paid for PRL articles that turned out to have come from ezinearticles originally and have been on ezinearticles for a year or so. I have contacted the seller saying I still want articles but I do not want recylced articles that have come from article directories, if he could send me legitimate PRL articles instead and never heard back. I am going to give the person a few days and if I still don't hear from them I will file a dispute.

[donhutchinson]

Originally Posted by naonline

I have emailed him at his gmail account and 3 times on the here but no response. I have remained polite and diplomatic in all my correspondence.

The articles were due last sunday and I paid upfront.

Hey Nick,
Full marks for your patience and persistence.
I would suggest 1) paypal dispute, 2) credit card chargeback.

I paid $599 to a Warrior who was recommended by another Warrior in a WSO on January 6. We spoke soon after that and he agreed to a refund since his product didn't meet my requirements - and had not been delivered.
So far so good.
Since then I can't get ANY response. I have sent numerous emails (double figures) and left loads of voicemails but nothing.
Nada.
$599 is a big hit.
The product has cost him nothing, no download, no work, but he refuses to answer.
His name is well known here.
(Shrugs)
Don

[Chuck Evans]

The forum rules are spelled out clearly here http://www.warriorforum.com/main-int...ead-first.html

But I believe if you purchased a WSO however you CAN post in the WSO thread in regard to the product. If that's incorrect someone please clarify.

You can also send to the helpdesk - Please Use The HELP DESK For Problems - http://www.warriorforumsupport.com

chuck

[naonline]

Originally Posted by donhutchinson

Hey Nick,
Full marks for your patience and persistence.
I would suggest 1) paypal dispute, 2) credit card chargeback.

I paid $599 to a Warrior who was recommended by another Warrior in a WSO on January 6. We spoke soon after that and he agreed to a refund since his product didn't meet my requirements - and had not been delivered.
So far so good.
Since then I can't get ANY response. I have sent numerous emails (double figures) and left loads of voicemails but nothing.
Nada.
$599 is a big hit.
The product has cost him nothing, no download, no work, but he refuses to answer.
His name is well known here.
(Shrugs)
Don

Ouch!

Fortunately it's only $40 but it's not the money i'm concerned about, it's the disruption to my marketing plans.

[naonline]

Originally Posted by Chuck Evans

The forum rules are spelled out clearly here http://www.warriorforum.com/main-int...ead-first.html

But I believe if you purchased a WSO however you CAN post in the WSO thread in regard to the product. If that's incorrect someone please clarify.

You can also send to the helpdesk - Please Use The HELP DESK For Problems - http://www.warriorforumsupport.com

chuck

Hi Chuck,

It wasn't a WSO it was in the for hire section. Paypal dispute logged so we'll see what happens.

[Droopy Dawg]

Hey Nick I hope you get that taken care of... I know that some article writers take longer than others, but if you two agreed on a deadline then there's no excuse.

Good luck man...

DeShon

[donhutchinson]

Nick,
Hopefully the fact you've logged a dispute with PP will open up dialogue and resolve the issue soon. Good luck,
Don

[jhn2001]

Just post the url of this thread to his mail or may be to the other thread that he must have started here .I am sure he will not cheat you .

[Steven Wagenheim]

Okay, maybe I'm just a low grade moron, but it you ordered a service from
this section of the forum...

Warriors For Hire - Programmers, Website Designers, Graphic Artists

Why not just go to the thread where you ordered it from and say, "Hey,
where are my articles?"

If you get no response, since this is directly related to the forum, as is a
WSO or anything posted here, then simply report the thread to the help desk
and if Allen gets no response from the person he will then take whatever
action he feels is appropriate.

This isn't rocket science.

I'm sorry if this sounds like a rant, but why can't people think for themselves?

Sometimes this place reminds me of when I was a kid and the kids around
town would go crying to their mommy to ask them what to do about the
bully around the corner.

Today, as an adult, you'd simply call the damn cops. What's there to think
about?

Anyway, that's what I would do

[Kim Standerline]

Stephen

You beat me to it

Absolutely no reason for the OP not to go back to the thread and report he hasn't responded etc.

In fact its his duty to do so, so that more people don't shell out money. (And of course it can be done courteously, well to start with anyway)

Originally Posted by Steven Wagenheim

This isn't rocket science.

I'm sorry if this sounds like a rant, but why can't people think for themselves?

[n7 Studios]

Originally Posted by naonline

The articles were due last sunday and I paid upfront.

Lesson learnt then. Whether it's $40 or $4,000, never pay upfront. Pay a deposit, pay along the way, whatever - just never pay upfront.

Hope you get this resolved. There may be a genuine reason.

All the best.

[Kim Standerline]

My thoughts exactly, I never pay up front now

Kim

Originally Posted by n7 Studios

Lesson learnt then. Whether it's $40 or $4,000, never pay upfront. Pay a deposit, pay along the way, whatever - just never pay upfront.

Hope you get this resolved. There may be a genuine reason.

All the best.

[naonline]

Originally Posted by Steven Wagenheim

Warriors For Hire - Programmers, Website Designers, Graphic Artists

Why not just go to the thread where you ordered it from and say, "Hey,
where are my articles?"

I have - TWICE!

[naonline]

Well now the high and mighty have spoken, I better report the thread.

[jayden.fellze]

I hope you could really find justice with what you have experienced. i think we dont deserve such act. those persons that are for hire should also be able to establish integrity so they won't be able to make damages like this.

[Traffic-Bug]

Thats too bad. Professionals do not do these kind of stuff. I dont have such problems my writer is different - Professional writing & SEO services!. If he says he will deliver he does deliver on taht date at that price

[Kevin AKA Hubcap]

Originally Posted by Steven Wagenheim

Okay, maybe I'm just a low grade moron, but it you ordered a service from
this section of the forum...

Steven

As opposed to a high or mid grade moron?

LOL

[Steven Wagenheim]

Originally Posted by Kevin AKA Hubcap

Steven

As opposed to a high or mid grade moron?

LOL

There are definitely varying kinds.

I won't go into the details as to how you can tell the difference.

Maybe I'll save that explanation for my blog.

[Steven Wagenheim]

Originally Posted by naonline

Well now the high and mighty have spoken, I better report the thread.

Okay, I've done a little investigating. I won't go into details here but I
think there is a logical explanation for this.

Don't do anything for the next 24 hours. If you've already put in a PayPal
dispute, fine. But I have a feeling I can get this cleared up by tomorrow
unless there is something very wrong.

Just sit tight.

[Kay King]

Well now the high and mighty have spoken, I better report the thread.

It's a bit late to say "shouldn't have" paid - I agree. However, you've posted several times here yet posted politely in his thread.

You did post twice in the thread but one just said "pm'd you" and was before the articles were due. The second post was very polite - perhaps too polite.

I'd post there loud and clear that you paid for article and didn't receive them - that your attempts to contact him have gone unanswered - and that you have filed a paypal dispute about it.

I see that offer has now been listed as "no new clients" - but there's no excuse for placing an ad and not filling all the orders. His posts seem to indicate all orders were filled.

kay

[naonline]

Originally Posted by Steven Wagenheim

Okay, I've done a little investigating. I won't go into details here but I
think there is a logical explanation for this.

Don't do anything for the next 24 hours. If you've already put in a PayPal
dispute, fine. But I have a feeling I can get this cleared up by tomorrow
unless there is something very wrong.

Just sit tight.

Thank you Steven. The intention of this thread was to try and resolve this without exposing the Warrior or 'calling the damn cops'

Innocent until proven guilty and all that.

[JustaWizard]

My 2 cents for what it's worth is give the warrior the benefit of the doubt and evaluate only after your product is delivered and don't speculate, get the "facts" as they are presented and go from there.

Hope that's helpful; it's just that time and again when I start running scenarios in my mind, it's often not helpful, and then the facts come out and nothing matched my scenarios.

Best,
David

[naonline]

Originally Posted by JustaWizard

My 2 cents for what it's worth is give the warrior the benefit of the doubt and evaluate only after your product is delivered and don't speculate, get the "facts" as they are presented and go from there.

Hope that's helpful; it's just that time and again when I start running scenarios in my mind, it's often not helpful, and then the facts come out and nothing matched my scenarios.

Best,
David

You're right David, but I was promised the articles 6 days ago and I've had no correspondence from the writer and I've seen him on here several times.

[InternetMarketingCenter]

You're handling this in a really classy way -- that's something that will really add to your positive reputation here and elsewhere online.

[valerieSONORA]

If he has been active here on the WF after your articles were already due, he could be using that time to write the articles or give you a refund.

Sometimes things happen like loss of internet, computer problems, hospitalization, but if he's been posting you know that's not the case.

PM him here on the WF.

If no response, go to his threads and ask him where are my articles? They're late.

Also, there is a name and shame wall started by Mmurtha. I can't remember the url, ask Mary Murtha for the URL.

The #1 rule does NOT apply there.

[perfecthomebuz]

This is so sad. Whoever the person is should please respond ASAP, don't let us spoil this wonderful family or take it to a point where we begin to suspect each other. It will do us no good at all.

Let the product be deliver or the money refunded. I know the person is probably reading this also.

I commend Naonline for handling the case in such a mature way. Refer him to this thread in case he is not already reading, so he could see what people are saying about him.

To Your Success

http://www.pluginprofitsite.com/main-25325
http://www.perfecthomebuz.blogspot.com

[naonline]

Ok, we have a full explanation, apology and offer of a refund.

Writer ticked off for poor communication but sh*t happens!

Thank you all for your input.

Nick

[Oracle_320th]

Contrary with my experience, I got client that didn't give the service that he had promised after I wrote his sales letter(link building service). But well that's life.

[Steadyon]

Once you get your money back, you can expose him and then we can all tar and feather him and slap him around a bit.

Then we can put him in the stocks and force him to read a book on javascript. That'll teach him - the bass turd.

[naonline]

steady on Steadyon!

[donhutchinson]

Nick, glad it looks like it's being resolved.
Cheers,
Don

[Clark]

Originally Posted by Steadyon

Once you get your money back, you can expose him and then we can all tar and feather him and slap him around a bit.

Then we can put him in the stocks and force him to read a book on javascript. That'll teach him - the bass turd.

He already has exposed him and completely disregarded rule #1 of this forum.

I don't know either party however, my impression of the accused & publicly convicted person (whom I found through my own due diligence via breadcrumb trail left in this thread) is to stay far away from them in a business sense as well, avoid any and all forum posts from them.... and to be honest, I'll stay far away from the whistle blower too as well as those in their extended network for reasons that are blatantly obvious in the way they handle their personal problems.

That's unfair to me 'cause my impression of the accused person now has been tainted via uncontested social proof statements and also unfair to the person who was tarred and feathered without having the chance to offer up their side of the dispute which, should have remained outside of the forum - see rule #1 again.

Perception is reality and "optics" count for everything especially when your brand is YOU when selling IM solutions to marketers so, the damage this thread can cause to the accused/convicted may very well be far reaching even though the intent may not have been to destroy their reputation and business in a hasty post on the #1 IM forum.

Something to think about for those with a conscience and/or believe in Karma.

[Steven Wagenheim]

Nick, glad it all got sorted out. I knew there was a logical explanation for
what had gone down.

Always get the facts before you start throwing stones folks.

[Dan Riffle]

Don't let your guard down just yet. I've had two instances in which I purchased writing services where the writer didn't come through either at all or at the expected level of service.

In both instances I was offered a full refund. Only they never came. Numerous excuses were give, but both situations ended up with me filing Paypal disputes. Both were won, by the way.

If I recall correctly, you opened a Paypal dispute. Keep it open! Don't close it just because he said he'd refund you.

Originally Posted by naonline

Ok, we have a full explanation, apology and offer of a refund.

Writer ticked off for poor communication but sh*t happens!

Thank you all for your input.

Nick

[naonline]

Originally Posted by Steven Wagenheim

Nick, glad it all got sorted out. I knew there was a logical explanation for
what had gone down.

Always get the facts before you start throwing stones folks.

Thanks Steven, I would like to think I tried to get to the bottom of it and didn't throw any sticks.

It may only be a handful of articles but this could have cost me 100's of subscribers of 1000's of dollars/pounds.

In business deadlines are critical and time is money.

I began this thread by asking for advice when I thought I had exhausted all other avenues. What followed was out of my control and was it was never my intention to tarnish the reputation of the writer.

I firmly believe he is reputable and honest.

[rsteadm2]

Hi NAONLINE,

I had the same exact thing happen to me with a couple of short reports for $79 each.

Heard from them a few times..they'll be ready tomorrow evening, they'll be ready by next Tuesday, My computer crashed... and then no more repsonse.

Please let us know how you come out when this is all settled.

Ray S

[jedz]

Sorry to hear about this one man.

Well, these are situations that really happens and can't be avoided. We don't have the control of this stuff. I was glad that you faced this situation right and calm.