Support Forum Software, Suggestions?

by nichewebstrategies

Posted: 15 years ago 7 replies

INTERNET MARKETING

I want to setup a forum to help with support of a product that I am developing.

This forum would be private and only available to members. I've looked at phpBB and it looks promising, but I was wondering what other folks use for support related questions for products they are selling.

Any ideas would be greatly appreciated.

-Brad

#forum #software #suggestions #support

Tom B

Banned 15 years ago

Originally Posted by nichewebstrategies

I am using vbulletin. I am doing support with it but also building a community at the same time.

Thanks

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nichewebstrategies 15 years ago

Thanks, Thomas.

One other question that I had was around auto creating accounts. I will be selling the software via E-Junkie and would like to have a forum account created on the fly.

Do you know if vbulletin supports that?
- Thanks
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- Kenneth Fox 15 years ago
  
  I agree with Thomas and Jeff about Vbulletin.
  It may not be free but if you ever decide not to
  use it anymore, it has a great resell value and
  you can sell it quite easy on places like webhostingtalk.com
  and get 75-80% of your investment back.
  
  Thanks
  
  Signature
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nichewebstrategies 15 years ago

My main driver for using E-Junkie is managing the affiliate program. I am not interested in managing that part of the business.

I like the PayPal option, but not the PayPal fees. E-Junkie offers the option of a monthly fee that is way cheaper than PayPal.

After reviewing vbulletin, yeah I agree it is the superior product IMO.

The ultimate would be to have E-Junkie handle payment and affiliate end of things and then create the forum accounts and email those to my customers.
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nichewebstrategies 15 years ago

Jeff, good point as I didn't realize that you had to supply your choice of payment processors.

I will give Amember a look as well.
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