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Old 03-13-2009, 05:42 PM   #1
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Default Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

This is really strange. To tell you the story, here's what I emailed Clickbank today:

======================================

Hi,

I was wondering if I could ask some help.

I'm going to promote a Clickbank vendor's product. I tested my affiliate link and my username shows up in the [affiliate=] at the bottom of the Clickbank order page.

No problem with that. But I was shocked when the vendor tested my affiliate link (the very same aff link I used) and he said this appeared at the bottom of the order page:
[affiliate = None: Blocked due to Terms of Service violation]

I'm carefully following the rules, so I was shocked when he informed me about this. The other thing is that this could be happening to my other prospects, and I could be losing lots of sales because of this.

I would really appreciate it if you can give me a clear explanation as to why this happens, and how I can be assured of getting all of my affiliate commissions tracked.

Thanks so much,
Michael

======================================

Anyone have a clue?

Thanks,
Michael

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Old 03-13-2009, 06:00 PM   #2
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Create a new clickbank account and change your link. That should solve the problem.
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Old 03-13-2009, 06:03 PM   #3
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Simple as ... just do what 1Bad55 suggests.

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Old 03-13-2009, 06:07 PM   #4
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by Michael Lee View Post
This is really strange. To tell you the story, here's what I emailed Clickbank today:

======================================

Hi,

I was wondering if I could ask some help.

I'm going to promote a Clickbank vendor's product. I tested my affiliate link and my username shows up in the [affiliate=] at the bottom of the Clickbank order page.

No problem with that. But I was shocked when the vendor tested my affiliate link (the very same aff link I used) and he said this appeared at the bottom of the order page:
[affiliate = None: Blocked due to Terms of Service violation]

I'm carefully following the rules, so I was shocked when he informed me about this. The other thing is that this could be happening to my other prospects, and I could be losing lots of sales because of this.

I would really appreciate it if you can give me a clear explanation as to why this happens, and how I can be assured of getting all of my affiliate commissions tracked.

Thanks so much,
Michael

======================================

Anyone have a clue?

Thanks,
Michael
Hi
If it were me I also would write to CB and ask them ..

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Old 03-14-2009, 03:35 AM   #5
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by 1bad55 View Post
Create a new clickbank account and change your link. That should solve the problem.
The question is... how can you be sure this won't happen to the new account?

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Old 03-14-2009, 03:56 AM   #6
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Did you get any reply from clickbank? if the same problem arises again use paydotcom.com to promote other verndor's product.

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Old 03-14-2009, 04:12 AM   #7
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by 1bad55 View Post
Create a new clickbank account and change your link. That should solve the problem.
Does anyone have actual proof that this works?.......I bet not, it's just pie in the sky theory
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Old 03-14-2009, 04:25 AM   #8
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

All this news about Clickbank is really worrying... my sales have plummeted dramatically also.

Saying 'Easy - get a new account' is all well and good, but it's kinda missing the point - if this is the way around it, then there are some massive problems that aren't going away any time soon.

Working with local businesses....
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Old 03-14-2009, 04:35 AM   #9
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by kodak View Post
Did you get any reply from clickbank? if the same problem arises again use paydotcom.com to promote other verndor's product.
No reply yet from Clickbank. I'll let you know if they said anything.

By the way, could I ask a little favor? Could I post my CB username here and ask what you see at the bottom of the order page. If my own id is reflected in [affiliate=] like what me and my friend is getting, or if "None" is written like what the vendor has told me?

Thanks. Posting my CB username in public isn't against any TOS, right?

Thanks,
Michael

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Old 03-14-2009, 06:56 AM   #10
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Don't think posting it is against the TOS of clickbank as everyone can see it in the URL anyway. You just need to make sure people don't think you're trying to make an affiliate sale as that's against the WF TOS.

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Old 03-14-2009, 08:35 AM   #11
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Sometimes it is not as easy as just opening another clickbank account. I ran into this problem with Linkshare a couple of times and the problems is that often with links across the internet you just do not have control or the traceability to change all the links.

There is sometimes a sporadic miss as far as the Clickbank link goes, I have not experienced it I think but enough people on enough boards have mentioned it.

Maybe being a publisher has even one more small advantage.

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Old 03-14-2009, 08:43 AM   #12
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

I'm confused as to why you don't see that message but the vendor does. It doesn't make sense that you as the promoter wouldn't see the message as well as get an email notice if it was true. Would you PM me your CB ID so I can look?

Thanks,

Gene

Quote:
Originally Posted by Michael Lee View Post
This is really strange. To tell you the story, here's what I emailed Clickbank today:

======================================

Hi,

I was wondering if I could ask some help.

I'm going to promote a Clickbank vendor's product. I tested my affiliate link and my username shows up in the [affiliate=] at the bottom of the Clickbank order page.

No problem with that. But I was shocked when the vendor tested my affiliate link (the very same aff link I used) and he said this appeared at the bottom of the order page:
[affiliate = None: Blocked due to Terms of Service violation]

I'm carefully following the rules, so I was shocked when he informed me about this. The other thing is that this could be happening to my other prospects, and I could be losing lots of sales because of this.

I would really appreciate it if you can give me a clear explanation as to why this happens, and how I can be assured of getting all of my affiliate commissions tracked.

Thanks so much,
Michael

======================================

Anyone have a clue?

Thanks,
Michael

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Old 03-14-2009, 08:49 AM   #13
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by Michael Lee View Post
This is really strange. To tell you the story, here's what I emailed Clickbank today:

======================================

Hi,

I was wondering if I could ask some help.

I'm going to promote a Clickbank vendor's product. I tested my affiliate link and my username shows up in the [affiliate=] at the bottom of the Clickbank order page.

No problem with that. But I was shocked when the vendor tested my affiliate link (the very same aff link I used) and he said this appeared at the bottom of the order page:
[affiliate = None: Blocked due to Terms of Service violation]

I'm carefully following the rules, so I was shocked when he informed me about this. The other thing is that this could be happening to my other prospects, and I could be losing lots of sales because of this.

I would really appreciate it if you can give me a clear explanation as to why this happens, and how I can be assured of getting all of my affiliate commissions tracked.

Thanks so much,
Michael

======================================

Anyone have a clue?

Thanks,
Michael
Mike:

Problem could be the affiliate in question. If you were violating clickbanks tos, they would shut down your account, right?

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Old 03-14-2009, 08:59 AM   #14
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by terryd View Post
Does anyone have actual proof that this works?.......I bet not, it's just pie in the sky theory
The suggestion was more as a testing platform to see if there is truely something wrong with the original account.

If the problem goes away and stays away with the new account then there must have been something wrong with the original account. If the problem comes back there may be something on the owners website page that is causing this error.
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Old 03-14-2009, 09:01 AM   #15
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

PM me with it, I'll let you know what I see.

-Jason
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Old 03-14-2009, 09:04 AM   #16
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by Michael Lee View Post
This is really strange. To tell you the story, here's what I emailed Clickbank today:

======================================

Hi,

I was wondering if I could ask some help.

I'm going to promote a Clickbank vendor's product. I tested my affiliate link and my username shows up in the [affiliate=] at the bottom of the Clickbank order page.

No problem with that. But I was shocked when the vendor tested my affiliate link (the very same aff link I used) and he said this appeared at the bottom of the order page:
[affiliate = None: Blocked due to Terms of Service violation]

I'm carefully following the rules, so I was shocked when he informed me about this. The other thing is that this could be happening to my other prospects, and I could be losing lots of sales because of this.

I would really appreciate it if you can give me a clear explanation as to why this happens, and how I can be assured of getting all of my affiliate commissions tracked.

Thanks so much,
Michael

======================================

Anyone have a clue?

Thanks,
Michael

Wow that's tough... you should definitely do what 1bad55 says and create a new account... run the same test as you did, but this time take screenshots of the process.

If you get the same results under a new account then there's definitely a problem with CB. At least with screenshots you can SHOW THEM how their screwing up.

If the "print screen" button doesn't do it for you... here's screenhunter.

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Old 03-14-2009, 10:35 AM   #17
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

try open a new account, I have to say something strange happen to me in the last few weeks, I had more than 650 clicks in less then 24h, and clickbank show only one sale, keeping in mind that the product that I was promoting is very popular and in demand. Anyone of you had a similar problem?
Simon

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Old 03-14-2009, 10:42 AM   #18
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by Simon74 View Post
try open a new account, I have to say something strange happen to me in the last few weeks, I had more than 650 clicks in less then 24h, and clickbank show only one sale, keeping in mind that the product that I was promoting is very popular and in demand. Anyone of you had a similar problem?
Simon
Yes, I also have same problem last week.I usually get atleast a sale every 50 hops, and I got over 1000 hops and no sale.

I was getting
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Old 03-14-2009, 11:10 AM   #19
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

I see now why everyone advice to create a new account monthly. Seems like there's loads of technical/system errors on clickbank lately. Careful guys
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Old 03-14-2009, 11:19 AM   #20
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

^ Yeah, I change accounts regularly so they cant sniff us out!

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Old 03-14-2009, 11:21 AM   #21
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Just curious. Will clickbank get sued if there are evidences pointing the error in their system?
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Old 03-14-2009, 04:45 PM   #22
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Hey guys,

I asked some friends from different countries to check out my [affiliate=] and they all said my CB username is intact. So that's good. So it's still a mystery how I got a different message from one person.

Thanks,
Michael

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Old 03-14-2009, 04:53 PM   #23
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

How well do you know the merchant that informed you of this?

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Old 03-14-2009, 04:54 PM   #24
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by Michael Lee View Post
Hey guys,

I asked some friends from different countries to check out my [affiliate=] and they all said my CB username is intact. So that's good. So it's still a mystery how I got a different message from one person.

Thanks,
Michael
Hi Michael,

Got your PM -- It works just fine from here!

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Old 03-14-2009, 05:26 PM   #25
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Quote:
Originally Posted by Michael Lee View Post
Hey guys,

I asked some friends from different countries to check out my [affiliate=] and they all said my CB username is intact. So that's good. So it's still a mystery how I got a different message from one person.

Thanks,
Michael
Honestly, one person? How would you feel if someone asked a similar question on
such a big forum like this one ... questioning let's say... your company ... based on
one opinion?

Steve
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Old 03-14-2009, 05:50 PM   #26
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Sorry to hear of another crisis at Clickbank it is becoming a regular happening and makes me a little nervous about promoting through them Good luck Michael

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Old 03-14-2009, 07:49 PM   #27
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

Yes, since the start of Mar, my conversions have dropped drastically. My products were converting at 50 to 70 hops but during the past 14 days, it has dropped to 200 to 300 hops. This is ridiculous!

I promote a wide range of products and own many Clickbank accounts. It is happening across all of them so I am not sure if creating a new Clickbank account helps.

Can you guys pls share your experience?

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Old 03-19-2009, 05:35 AM   #28
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Default Re: Clickbank.. Really Weird.. Hope I'm Not Losing Sales Because Of This

It just gets worse doesn't it?

My sales are moving up pretty steadily, so I'm fat and happy.

Oh no, but don't ask me how much I COULD potentially be losing due to all this shenanigans.

Fabian



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