Fiverr Horror Story - Don't sell tangible goods on Fiverr
1) you can charge shipping but they'll take $.20 off of every dollar you charge, so you have to charge more to actually cover your shipping costs.
2) buyers can open Paypal disputes (because it's a tangible good) and Fiverr will roll over and refund the money to the buyer no questions asked. That's how I got screwed out of $44 in sales.
Had a pretty unique gig selling rare earth magnets. This wise guy makes a gig multiple order of 12 gigs, which I was unprepared for, and I told him it would take a few days to ship out. The gig was for 5 days anyway so I had plenty of time. But this dude sends me a message every day asking where it's at. I tell him it's on the way, he tries to cancel. Normally I would accept it, but since I'm selling tangible goods and I had already bought the resupplies, I didn't want to get stuck with a huge amount of unsold product. So I ship his stuff out on Friday, provide tracking info, and mark the gig Delivered.
Anyway, this morning I log in and see the gig has been canceled and $44 refunded to the buyer. I ask customer support why, and they say that a Paypal dispute has been filed and, "there's nothing we can do." Really? How about asking me for proof of shipment before automatically canceling the gigs and screwing me out of $44?
Lesson learned, I'll be transferring my gigs over to Etsy.
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