Ever had a complaint from customer via aweber?

phil.wheatley · 03-23-2009, 04:35 AM

Hi Guys

Sorry, I'm normally pretty good but ocassionally I have to have a bit of a rant to get something out of my system.

I did a promotion recently to a product and service I strongly believe in, and it's something I own myself. So why is it that when I checked my Aweber account, I find that somebody on my list made a complaint. What is it with these people? I'm tryin to help them.

I can understand if somebody doesn't want to be on my list, they can just unsubscribe, but if they have taken the time to log a complaint, why not email me instead to put their point across so I can do something about it. Do they realise that their action could result in you getting banned and losing a source of your income. Some people amaze me!

Phil

dsmpublishing · 03-23-2009, 04:44 AM

Hi Phil

your not alone with that one about once a month i get 1 person complain because it comes to less than a tenth of a percent aweber isnt bothered. Normally its down to the likes of hotmail/yahoo when you receive your emails you can put down report as spam so i dont think the personally complain to them.

However i got a right one yesterday sent out my weekly ezine and go a reply back saying "f*** off i hate spam" and hadnt even bothered to unsubscribe so i did it for them as i dont want people to treat me like that when i personally put great effort in for them.

Its like with paying customers 99.9% will be happy and they'll be that very small amount that will complain without even a decent reason!

Sadly it happens and dont let it bother you!

sam
X

phil.wheatley · 03-23-2009, 05:09 AM

Ah I see, so it's possible it's not an actualy complaint as such.

Wow, what that person wrote to you is pretty damn harsh, that must have really taken you back quite a bit. Yeah, you definitely don't want those on your list so you were right to do the honors for them :-)

Well, what can say, if they don't want our help, then best of luck to them, Ias I would say "It was nice to see you...and nice to see you go!"

Take it easy and thanks for the reply, nice to hear I'm not alone with this.

Phil

Taylor French · 03-23-2009, 05:14 AM

It happens. Some people forget they subscribed, or they're in a bad mood and just want to take it out on someone else. Sometimes they even click the spam button by mistake. Don't worry about it.

phil.wheatley · 03-23-2009, 06:05 AM

Thanks Taylor, that's good advice. Maybe I should start drinking herbal tea or something ;-)

03-23-2009, 04:35 AM	#1
phil.wheatley Advanced Tea Maker War Room Member Join Date: Jul 2008 Location: London, England (Know what I mean mate!) Posts: 780 Thanks: 126 Thanked 110 Times in 64 Posts Social Networking	Ever had a complaint from customer via aweber? Hi Guys Sorry, I'm normally pretty good but ocassionally I have to have a bit of a rant to get something out of my system. I did a promotion recently to a product and service I strongly believe in, and it's something I own myself. So why is it that when I checked my Aweber account, I find that somebody on my list made a complaint. What is it with these people? I'm tryin to help them. I can understand if somebody doesn't want to be on my list, they can just unsubscribe, but if they have taken the time to log a complaint, why not email me instead to put their point across so I can do something about it. Do they realise that their action could result in you getting banned and losing a source of your income. Some people amaze me! Phil
	NO OPT IN REQUIRED: Check the photo on this page!! p.s This was going to sell for $47, now it is free and you can even give it away as your own opt-in incentive. Grab the Niche Riches Plunder Report...

03-23-2009, 04:44 AM	#2
dsmpublishing Banned War Room Member Join Date: Nov 2008 Location: Portugal Posts: 1,738 Blog Entries: 209 Thanks: 104 Thanked 228 Times in 161 Posts Social Networking	Re: Ever had a complaint from customer via aweber? Hi Phil your not alone with that one about once a month i get 1 person complain because it comes to less than a tenth of a percent aweber isnt bothered. Normally its down to the likes of hotmail/yahoo when you receive your emails you can put down report as spam so i dont think the personally complain to them. However i got a right one yesterday sent out my weekly ezine and go a reply back saying "f*** off i hate spam" and hadnt even bothered to unsubscribe so i did it for them as i dont want people to treat me like that when i personally put great effort in for them. Its like with paying customers 99.9% will be happy and they'll be that very small amount that will complain without even a decent reason! Sadly it happens and dont let it bother you! sam X

03-23-2009, 05:09 AM	#3
phil.wheatley Advanced Tea Maker War Room Member Join Date: Jul 2008 Location: London, England (Know what I mean mate!) Posts: 780 Thanks: 126 Thanked 110 Times in 64 Posts Social Networking	Re: Ever had a complaint from customer via aweber? Ah I see, so it's possible it's not an actualy complaint as such. Wow, what that person wrote to you is pretty damn harsh, that must have really taken you back quite a bit. Yeah, you definitely don't want those on your list so you were right to do the honors for them :-) Well, what can say, if they don't want our help, then best of luck to them, Ias I would say "It was nice to see you...and nice to see you go!" Take it easy and thanks for the reply, nice to hear I'm not alone with this. Phil
	NO OPT IN REQUIRED: Check the photo on this page!! p.s This was going to sell for $47, now it is free and you can even give it away as your own opt-in incentive. Grab the Niche Riches Plunder Report...

03-23-2009, 05:14 AM	#4
Taylor French HyperActive Warrior War Room Member Join Date: Mar 2009 Posts: 481 Thanks: 43 Thanked 56 Times in 46 Posts	Re: Ever had a complaint from customer via aweber? It happens. Some people forget they subscribed, or they're in a bad mood and just want to take it out on someone else. Sometimes they even click the spam button by mistake. Don't worry about it.

03-23-2009, 06:05 AM	#5
phil.wheatley Advanced Tea Maker War Room Member Join Date: Jul 2008 Location: London, England (Know what I mean mate!) Posts: 780 Thanks: 126 Thanked 110 Times in 64 Posts Social Networking	Re: Ever had a complaint from customer via aweber? Thanks Taylor, that's good advice. Maybe I should start drinking herbal tea or something ;-)
	NO OPT IN REQUIRED: Check the photo on this page!! p.s This was going to sell for $47, now it is free and you can even give it away as your own opt-in incentive. Grab the Niche Riches Plunder Report...