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A Bit Of a Rant: Paypal

by sadneck
16 replies
Recently I tried to bump a WSO thread and I was surprised to see both 2co and Authorize.net were removed as payment options. All that remains is little "innocent" paypal. And I have to ask WHY?

Paypal is thee most dangerous payment method for ANY IM Business owner to use. Not only is there horror story after horror story of longtime loyal Paypal users who eventually get it in the part where it hurts, but Paypal themselves have said, "IM WORLD......... _^_"!!!! <--- (Dont make me translate that!)

Their own reps have said, they don't want to deal with us! Why should we deal with them? Why should we give them any of our multi-billion dollar business?

Here is my story: A long time ago, I believed like most of you... Play by the pals rules and live to see another day. I always did. Then one day the pal had nothing better to do and took a peak at me. They sad, "Nah, don't like this one."

1 second. Good bye paypal account. Good bye $10000 for 6 months.

Wow.

And I want golfing with a fellow IMer... Guess what he told me. Paypal has $36000 of his money locked up.

Whats my point?

Don't think it will happen to you. If you get big enough they will take their fat American foot and squash you like a bug. They do not care and they know you have no other choices.

But I stop to ponder this and have to Ask WHY?

We are able to choose how we accept money. It may not be easy, and it may hurt us a bit, but we should refuse as a community to give Paypal any of our business.

I implore all of you, and the owners of this site... SHUN PAYPAL!

DO NOT ACCEPT PAYPAL!

If you believe in this message, copy this link and include it in your signature:

Change starts slowly, but I believe in a day when this 21st century Internet is NOT controlled by large ebay/pal conglomerates.

Thanks for listening to my rant.

Andrew
#bit #paypal #rant
  • Profile picture of the author Vadimarket
    Every single PayPal user has been screwed at one point or another, or will be screwed in the future. My point? Everyone still use it regardless
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  • Profile picture of the author Dan Grossman
    Law of large numbers. Quarter billion users. Only a "horror story" or two a month gives them one of the best customer satisfaction rates of all large scale consumer businesses in the world.

    Anyway, the reason the other payment options were disabled is that they were broken, and they'll be back when they are fixed. The Authorizenet button went to an error message, and the 2CO let you pay but didn't automatically bump your post/ad like it was supposed to.
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  • Profile picture of the author Caleb Spilchen
    And 2co and other platforms do not have shady business practices either?

    Tell me after you work with 2CO and their customer support that your happy with them, I was very pissed off, after just processing one sale through them...

    Just my opinion

    Caleb
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    Canadian Expat Living in Medellin, Colombia

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    • Profile picture of the author Ryan David
      If you think Paypal is bad, you have never dealt with a typical merchant account. I have run millions of transactions through Paypal and never had an issue. I can't say the same for merchant accounts.
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  • Profile picture of the author TheArticlePros
    [DELETED]
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    • Profile picture of the author iAmNameLess
      Originally Posted by JaRyCu View Post


      Documentation, please. Or wait...the very next weekend I was out on the golf course with that very same guy and he told me that he'd give you a line to make you feel better about your own loss. He was enjoying beating you up and down the fairway and didn't want you to quit, so he made up a story to tell you about his PayPal woes.
      Actually, that's me... I had 36k locked in paypal. I didn't go golfing with the dude, but I had that much locked up. Since most of it was from services, I had a bunch of chargebacks since the work couldn't be completed.

      However, I also had 42K locked up with a real merchant account and the reason was suspicious activity, was only locked for 10 days, but I had a big client that needed time sensitive stuff done so he sent a check and issued a chargeback, in the check he compensated me for the chargeback fee, however, since it was already locked and under review for suspicious activity, that caused a bigger hold on funds. I have yet to see any of that 42K yet either(only about 10k of it is set to come out in a couple months).

      I no longer take credit cards... I do check by phone, print it myself and thats it. It's also important to mention that this was not IM. This was one of my offline B2B businesses.

      So what can you take from all this? It's popular to hate paypal, I hate paypal, but there isn't a single processor or merchant processing company that will protect you from this. Their sales staff will tell you how great they are and they protect their merchants but it is BS.

      Most people never know anything but paypal... but you can get screwed all the way around, whether you use paypal, 2co, wepay, or a real merchant company.

      If you do enough business, and have handled enough transactions, you ALWAYS run into a problem somewhere.
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  • Profile picture of the author backlinksrockstar
    I think Paypal is one of the safest if not the best payment option in the web. I personally think those bad experiences happen partly because of the account owner. Well, I'm still hoping in the future I won't have any horror story to share to you about Paypal.
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  • Profile picture of the author Griffin Smith
    So far so good with paypal for me. I haven't had the issues everyone's raving about, but I'm not moving that much money through them either.

    What are the alternatives? None I can think of that are trustworthy anyway.

    Work out your issues with them or create a better solution that works.
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  • Profile picture of the author JabMonkey
    I'd like to know about iPayment.

    I looked them up on the BBB and they get an A+, but online there are numerous complaints against them (correction, A LOT of complaints!)

    I signed up for Merchantinc and was basically handed over to iPayment....approved, but are they trustworthy at all?

    PayPal is king and I'll continue to use them no matter what, but I was hoping the Authorize.net and Merchantinc combo was going to be a good alternative in case crap hits the fan with PP. Don't know how things will work out using iPayment and Authorize.net together.
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  • Profile picture of the author Weedy92
    Yes it's gotten much worse over the years... But for me it takes no longer than 2 min to get a live rep and resolve any issues.. Never have had any real annoyances with me, still like PayPal.
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  • Profile picture of the author JabMonkey
    Oh, failed to mention I had my PayPal account limited two days ago. I'd changed my primary email and then shortly thereafter made a payment to HostGator for my reseller account payment that was due. PP thought someone was hacking into my account and locked it, plus created an automatic dispute with HG on the transaction.

    Settled everything easily by simply changing my password and calling support. No biggie, but it's a sick feeling when you get that "Account Limited" email from PP.
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  • Profile picture of the author Dan Grossman
    PayPal: Co-founder born in Ukraine

    Google: Co-founder born in Soviet Union

    Facebook: Co-founder born in Brazil

    YouTube: Co-founders born in Taiwan and Germany

    Mozilla Firefox: CEO born in Canada

    Chrome: Much of the team is in Denmark, not Google USA

    As for the companies themselves, all of those you listed are international. Many don't even claim most of their income in the US -- it's claimed in Ireland, Netherlands or the Carribean Islands where corporate tax rates are lower. What makes them so American? Why does it matter?
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  • Profile picture of the author WillR
    Not yet another Paypal thread...?!

    If you don't like them then don't use them. It really is that simple.

    Paypal is a business protecting their backside just like any other business in their same position would do. If you really can't understand that then I question what you are doing in business in the first place. It's really not that hard to understand. A business wants to mitigate risk as much as possible. I would do the exact same thing if I were running Paypal.

    In regards to your comment saying they do not want to deal with us. Says who? I have spoken to a few guys from their risk department (not their parrots on the phone, people from their actual risk department) and they have looked at my offers on this forum and they have not had a problem with them at all. It is not the place you are selling that is the issue, it's how you are selling. If Paypal really did have an issue with this forum do you think there would still be thousands of us happily using Paypal on this forum as we speak? That proves your theory wrong right away.

    These Paypal threads are getting very old. Chances are if you or someone else had their money locked up it's because you were doing something Paypal did not like. They don't like coaching programs, they don't like people mentioning their affiliate program right under their sales message, they don't like hype, they don't like SEO services, they don't like lots of things. But I don't blame them one bit because all of that stuff is high risk.

    The problem with people like the one who started this thread is that you want to be able to have your cake and eat it too. You want to use Paypal because they are such a well known and highly trusted payment processor. Yet at the same time you want to abuse them for trying to protect their reputation and remove as much risk as possible from their network? That makes not one little bit of sense.

    If Paypal listened to you and let everything and everyone run wild on their network, then the platform would be full of scams and fraud and none of us would be using them because none of our customers would trust them. It's very easy to blame your tools when things go wrong but why not step back and take a good look at your own business first before blaming others. I'm sure if you had a good long hard and LOGICAL look at things, you just might be able to find why Paypal took issue with your business.

    Are Paypal perfect? No. Am I perfect? No. Are you perfect? I doubt it. Sure, they might get things wrong from time to time but that's the price we all pay for having a well known and well trusted payment platform. If you don't agree with that then don't sit around and whine, go and find another payment platform.

    Shun Paypal? Are you kidding me? Talk about childish...
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    • Profile picture of the author kaizense
      Well only had one bit of problem with paypal all these years. Details are fuzzy right now cause they locked down my account due to some security issue in accordance with some SOP they had.

      Their customer service at that point in time was rather nameless and provided poor and untimely answers. Nevertheless it was resolved in about 2 weeks or so with nary and explaination. That aside, inclined to think that they have improved since then.

      Big part of the headaches go away by being more familiar with their TOS.
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  • Profile picture of the author Joe R Piercey
    Nothing to add onto what Will R and J said.

    My experience with the support team on the phone has been great, they are always keen to help you solve any issues.

    Then one day the pal had nothing better to do and took a peak at me. They sad, "Nah, don't like this one."
    How can you think this is how it happened? Why would they do this?
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  • Profile picture of the author marketwarrior06
    Banned
    Dude its obvious
    Every people using PayPla have to see this day someday
    I have already left them.
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