Do you sell digital products and suffer from chargebacks?

MemberWing · 03-28-2009, 01:31 PM

You sell digital product and in 2 days you get claim/chargeback/fraud issue with buyer.
As a result - you lose money and someone gets your digital product for free.

Along the lines of thinking about solution - I wonder how widespread this issue and what kind of product do you sell?

Gleb

Ron Killian · 03-28-2009, 01:56 PM

All my products are digital, I've only had one chargeback in over 6 months. And that one was idiotic. Maybe I am just lucky? Though you seem to hear about many having this problem. Seems to be more with CB products?

Johnny Slater · 03-28-2009, 03:05 PM

I've had 2 chargebacks in 2 years and both came within a month. I don't sell through ClickBank so I don't have to worry about the high refund rate or chargebacks just to get a free product.

03-28-2009, 01:31 PM	#1
MemberWing Gleb War Room Member Join Date: Dec 2008 Location: Ottawa, Canada Posts: 845 Thanks: 10 Thanked 104 Times in 85 Posts Social Networking Contact Info	Do you sell digital products and suffer from chargebacks? You sell digital product and in 2 days you get claim/chargeback/fraud issue with buyer. As a result - you lose money and someone gets your digital product for free. Along the lines of thinking about solution - I wonder how widespread this issue and what kind of product do you sell? Gleb
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03-28-2009, 01:56 PM	#2
Ron Killian Senior Warrior Member War Room Member Join Date: Jun 2007 Location: Arkansas, USA. Posts: 1,518 Blog Entries: 17 Thanks: 86 Thanked 124 Times in 98 Posts Social Networking Contact Info	Re: Do you sell digital products and suffer from chargebacks? All my products are digital, I've only had one chargeback in over 6 months. And that one was idiotic. Maybe I am just lucky? Though you seem to hear about many having this problem. Seems to be more with CB products?
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03-28-2009, 03:05 PM	#3
Johnny Slater Senior Warrior Member War Room Member Join Date: Jan 2006 Location: Alabama, USA. Posts: 2,603 Blog Entries: 2 Thanks: 103 Thanked 412 Times in 164 Posts Social Networking Contact Info	Re: Do you sell digital products and suffer from chargebacks? I've had 2 chargebacks in 2 years and both came within a month. I don't sell through ClickBank so I don't have to worry about the high refund rate or chargebacks just to get a free product.