A really strange problem with my PDF doc

CurtisN · 03-28-2009, 05:15 PM

Hey everyone,

I just ran into a problem which I have never encountered before. Basically, I uploaded the exact same PDF file to two different websites of mine. When I access the file on one domain, it works as expected. When I access the file on the other domain, none of the text shows and I get some error messages.

"Cannot extract the following font..."
"Wrong operand type" <- what the heck does this mean?
"Cannot display...errors on page"

I cannot find any logical explanation for this, but maybe someone here can?

Thanks,
Curtis

cassidywilliams · 03-28-2009, 05:27 PM

That is odd. Were you using the same browser?

Try creating the PDF file with a different converter (e.g. http://www.pdfonline.com) and see if the problem persists.

CurtisN · 03-28-2009, 05:34 PM

Yep, same browser. I converted the file to pdf format within Microsoft Word.

Adaptive · 03-28-2009, 08:20 PM

When you uploaded the file, did you use FTP? If so, did you have Binary or Auto at the site the worked, and ASCII mode at the site that doesn't work? First thing I'd try is at the problem site, delete and immediately re-upload the good file, making sure to use Binary or Auto transfer mode.

Regards,
Allen

CurtisN · 03-28-2009, 08:43 PM

Haha, thanks Allen, you're a life saver! I'm laughing because I actually have run into this problem, except with an image, not a pdf...uploaded in binary instead of ASCII.

Hopefully I'll know what to do next time :P

Curtis

Adaptive · 03-28-2009, 08:51 PM

Glad I could help, Curtis. Happy uploading!

Regards,
Allen

03-28-2009, 05:15 PM	#1
CurtisN Senior Warrior Member War Room Member Join Date: Mar 2008 Location: Toronto, Canada. Posts: 1,300 Thanks: 143 Thanked 231 Times in 187 Posts	A really strange problem with my PDF doc Hey everyone, I just ran into a problem which I have never encountered before. Basically, I uploaded the exact same PDF file to two different websites of mine. When I access the file on one domain, it works as expected. When I access the file on the other domain, none of the text shows and I get some error messages. "Cannot extract the following font..." "Wrong operand type" <- what the heck does this mean? "Cannot display...errors on page" I cannot find any logical explanation for this, but maybe someone here can? Thanks, Curtis
	Curtis Ng (blog) - Product Launch Manager

03-28-2009, 05:27 PM	#2
cassidywilliams HyperActive Warrior War Room Member Join Date: Feb 2008 Location: Austin, TX, USA. Posts: 211 Thanks: 4 Thanked 36 Times in 29 Posts	Re: A really strange problem with my PDF doc That is odd. Were you using the same browser? Try creating the PDF file with a different converter (e.g. http://www.pdfonline.com) and see if the problem persists.
	»» Build better online courses and membership sites

03-28-2009, 05:34 PM	#3
CurtisN Senior Warrior Member War Room Member Join Date: Mar 2008 Location: Toronto, Canada. Posts: 1,300 Thanks: 143 Thanked 231 Times in 187 Posts	Re: A really strange problem with my PDF doc Yep, same browser. I converted the file to pdf format within Microsoft Word.
	Curtis Ng (blog) - Product Launch Manager

03-28-2009, 08:20 PM	#4
Adaptive HyperActive Warrior Join Date: Mar 2009 Posts: 417 Blog Entries: 9 Thanks: 61 Thanked 77 Times in 64 Posts	Re: A really strange problem with my PDF doc When you uploaded the file, did you use FTP? If so, did you have Binary or Auto at the site the worked, and ASCII mode at the site that doesn't work? First thing I'd try is at the problem site, delete and immediately re-upload the good file, making sure to use Binary or Auto transfer mode. Regards, Allen

03-28-2009, 08:43 PM	#5
CurtisN Senior Warrior Member War Room Member Join Date: Mar 2008 Location: Toronto, Canada. Posts: 1,300 Thanks: 143 Thanked 231 Times in 187 Posts	Re: A really strange problem with my PDF doc Haha, thanks Allen, you're a life saver! I'm laughing because I actually have run into this problem, except with an image, not a pdf...uploaded in binary instead of ASCII. Hopefully I'll know what to do next time :P Curtis
	Curtis Ng (blog) - Product Launch Manager

03-28-2009, 08:51 PM	#6
Adaptive HyperActive Warrior Join Date: Mar 2009 Posts: 417 Blog Entries: 9 Thanks: 61 Thanked 77 Times in 64 Posts	Re: A really strange problem with my PDF doc Glad I could help, Curtis. Happy uploading! Regards, Allen