A really strange problem with my PDF doc

5 replies
Hey everyone,

I just ran into a problem which I have never encountered before. Basically, I uploaded the exact same PDF file to two different websites of mine. When I access the file on one domain, it works as expected. When I access the file on the other domain, none of the text shows and I get some error messages.

"Cannot extract the following font..."
"Wrong operand type" <- what the heck does this mean?
"Cannot display...errors on page"

I cannot find any logical explanation for this, but maybe someone here can?

Thanks,
Curtis
#doc #pdf #problem #strange
  • Profile picture of the author cassidywilliams
    That is odd. Were you using the same browser?

    Try creating the PDF file with a different converter (e.g. http://www.pdfonline.com) and see if the problem persists.
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  • Profile picture of the author CurtisN
    Yep, same browser. I converted the file to pdf format within Microsoft Word.
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    Curtis Ng (blog) - Product Launch Manager
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  • Profile picture of the author Adaptive
    When you uploaded the file, did you use FTP? If so, did you have Binary or Auto at the site the worked, and ASCII mode at the site that doesn't work? First thing I'd try is at the problem site, delete and immediately re-upload the good file, making sure to use Binary or Auto transfer mode.

    Regards,
    Allen
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  • Profile picture of the author CurtisN
    Haha, thanks Allen, you're a life saver! I'm laughing because I actually have run into this problem, except with an image, not a pdf...uploaded in binary instead of ASCII.

    Hopefully I'll know what to do next time

    Curtis
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    Curtis Ng (blog) - Product Launch Manager
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  • Profile picture of the author Adaptive
    Glad I could help, Curtis. Happy uploading!

    Regards,
    Allen
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