Weird Paypal Reversal Case ???
Hello Ray Edwards, XXXXXXX just sent you money with PayPal. To help protect you, we're reviewing this payment. The Payment Review may take up to 24 hours. When we've completed the review, we'll either clear or cancel the payment. If the payment clears: You may proceed to process the order. To know if your item is covered, check the 'Seller Protection' section of the 'Transaction Details' page and ensure that it states 'Eligible'. You shouldn't provide the item or service purchased until we let you know that the payment has cleared. We'll send you an email when we complete the review or you can check the Transaction History tab of your PayPal account. XXXXXXX is a Verified Customer |
by the next day. Now today I get another email:
Hello Ray Edwards, An unauthorized account activity claim was recently filed against the following transaction. Buyer's name: xxxxxxxxx Buyer's email: xxx Transaction ID: xxxxxx Case number: PP-xx2-047-4N7-69x We need additional information from you within the next 7 days. Please log in to your PayPal account and go to the Resolution Center to see the details of this case. There, you can enter any information regarding this case that will help us fight the reversal on your behalf. Thanks, PayPal |
I be responsible for "unauthorized activity"?
First time I've had a case like this. I guess refund is the only
option?
-Ray Edwards
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