Expectations...What Are Yours?

9 replies
This has been an interesting week to say the least. My biggest lessons this
week came in the form of expectations.

Not my own...other people's.

I won't go into the details because quite honestly, they're not important,
though I have learned a lot about human nature and what they expect to
get out of a purchase...regardless of the price.

Sometimes the expectations coincide with the price, such as a person buying
a $1,997 ecourse and expecting to eventually earn a 5 or even 6 figure
income from it.

Sometimes the expectations are way below the price, such as that same
course being purchased by somebody who is only looking to make $300 a
month. Even at that small an income, he'd still make his money back in
about half a year. So maybe in his mind, it's a good investment.

And then sometimes somebody will purchase a $17 ebook and expect
that book to also make them a 5 or even 6 figure income all by itself.

Trust me, you'll run into all kinds.

But again, the point is not to complain about people's expectations. If
somebody asks me if my $17 ebook is going to generate them 6 figures a
year, I write them back, "Probably not, though I guess anything is possible
if you work hard enough at it. I just don't see it."

And that's about as honest an answer as I can give.

Okay, so what is the point?

The point is to get you to look at your own expectations because in my
opinion, I think expectations are some of the biggest reasons why so many
people have so much trouble with this business.

You see a book selling for say, $27, and you read the sales page. The
book is maybe about some SEO techniques. I don't know. It doesn't really
matter. Point is, certainly you can't expect $27 worth of information, in
itself, to generate you a 7 figure business. Heck, I wouldn't even expect
that from a $2,000 course. Maybe $50,000 to $60,000 a year extra. And
even that is probably asking too much.

But again, it all comes down to expectations. Each person is going to be
different. While I may be happy to make $50,000 extra a year from a
$2,000 course, you might expect that same course to take you to 7 figures
while another person might be happy with another $10,000 a year.

The bigger point is, I believe the greater the expectation, proportionally
speaking, to the price of the product, or maybe more correctly,
disproportionately speaking, the greater the disappointment and the
greater the chance that the customer will end up scrapping the course
and ultimately lose what money they would have made simply because
their expectations were, dare I say, unreasonable.

Which brings us to...what is unreasonable?

Certainly many of the sales pages are to blame. How do you not have
great expectations when you see screen prints of people making thousands
of dollars per day?

And trust me, not all those screen prints are on big ticket items. Some are
on $97 ebooks.

Is it reasonable to expect to earn $1,000 a day ($365,000 a year) from
a $97 ebook?

Think about it.

I'm sure there will be many here who don't even factor price into what
to expect from a product. If the sales page shows making thousands
per day then that's what we should expect...right?

But at what point do we have to use a little common sense and think
about how reasonable it is to expect a $97 ebook to generate over a
quarter million a year in income.

Sure, a lot of the blame has to go to the product merchants for selling
the pie in the sky dream (for a song) but eventually we have to try to
use a little common sense.

So what are your expectations?

Do you expect 7 figures from a $97 ebook?

Do you think that because a book is only $17 that it's not worth much?

I bought a $19.95 book once that earned me thousands per month.

Of course at the time, it was the first book I ever got and didn't know
what to expect. Looking back, I think it was a great investment.

But is it the norm?

Or does the price really not matter?

Is it what you do with the info?

Can any book be turned into a huge return if you've got the smarts?

Okay, I've rambled on long enough.

Now I want to know what you think.
#expectationswhat
  • Profile picture of the author Andyhenry
    I don't think product prices and expectations have any relationship to each other.

    Expectations are the purpose of the sales copy - you create a perceived value as high as possible so that you can overdeliver on whatever expectations you've set.

    If you're creating an expectation of revenue then of course people will expect you to deliver it.

    Expectations and value are two different things.

    I've spent thousands of dollars on things without any expectation of direct increase in revenue - just in knowledge, which I believe will have the secondary effect of improving my revenue potential.

    I've also spent $37 and had revenue expectations - because they were set in the sales copy.

    So it's simple - if you set a revenue expectation in order to create a falsely high perceived value - you reap what you sow.

    If you don't want people to expect to make money from what you're selling them - don't set that expectation in your sales copy.

    the thing that causes most problems is people making false promises just to make a sale and then wondering why people seem to think they deserve to be making more money from the purchase.

    Andy
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    • Profile picture of the author Kyle Tully
      Originally Posted by Andyhenry View Post

      I don't think product prices and expectations have any relationship to each other.
      Neither do I.

      Expectations come down to the individual and the copy.

      But the real issue is not people's expectations, it's their efforts.

      Because no product "makes" you any amount of money.

      Only work does.

      (Even the laziest money-making products require you do something to make them work.)

      The problem is people think they can just read something and get the results. Hell, half the time I don't think they even read the damn thing!

      I sell a $10 report that outlines a business model used by many 7-figure businesses. The report itself won't make you a cent. But if you take the time to learn how to implement the ideas in the report then there's no reason why you can't make 7-figures from the information.

      But most people, no matter how high their expectations, simply won't ever put the work in.

      As an aside, I've bought books for $2 that have indirectly made me tens of thousands.

      And I've bought multi-thousand dollars products just to save time, without any expectation of monetary results.
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  • Profile picture of the author sevenish
    I have to agree with Andy. If I purchase a book about SEO, I'll expect to learn something about SEO commensurate with what is described in the sales copy. Would I have expectations of revenue? Perhaps, but that would be an indirect benefit and would follow with what value I can deliver to either my own or my clients' sites.

    From a book on SEO, I would expect to learn about SEO. Right?

    I guess if I got really drunk I could possibly confuse a statement in the sales copy about learning keyword research and tracking with "MAKE 2 BILLION BUCKS NEXT WEEK!!!!!!!!! GUARANTEED!!!"

    I dunno, maybe.
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  • Profile picture of the author blackhatzen
    Though I may be repeating some of what has already been stated, I would approach any IM-related purchase you make with only the expectation that if you spend money on it, you'll do your best to read, intellectually process, and, if the shoe seems to fit, act on what is written. And that if it fails, but you've still got that strong gut feeling, you'll modify and retry.

    Some of the most profitable ideas I've ever had have come from library books. However, if I hadn't had ALL of the experiences that preceded the moment that I perused that book, many of which involved spending money, would that same idea have emerged? I don't know, but I certainly wouldn't be able to identify any single element of that previous experience, let alone an individual value, that allowed that idea to bubble up from the ether.
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  • Profile picture of the author jamesviago
    when i buy a $27 ebook or report, i expect it to be a long (15-50 page) and clever (disguised as "information" or "education") sales pitch for a larger more expensive product, and i expect that if i'm going to get any ROI from my $27 at all, i'm going to have to do some serious work.

    work to understand it properly.
    work to apply it properly.
    work to leverage it properly and get a return.

    if it turns out i can apply it and earn money from it without buying any upsells, that's a bonus. if i can apply but i can see there's more to be had, then i'll buy the recommended upsell ($100-$2000) expecting to get an improvement in my understanding. and expecting i'll need to do a whole lot more work... to understand, to apply, to leverage, to get paid.

    so generally i'm very happy with my purchases, as they usually deliver to expectation.

    actual results? well, most purchases teach me something. a few i can apply to make money. a very rare few i can apply to make a lot of money.

    my advice: don't expect much from a $27 purchase.
    expect to get out of it what YOU put into it.
    the price of the purchase is not the primary cause... your effort to apply it is what matters.
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  • Profile picture of the author James Schramko
    I think people limit themselves way to much.

    A free idea can generate more than a paid one. Just expect big things and seek stuff that is aligned to that expectation.
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  • Profile picture of the author Niche Maestro
    It is about the promises you make in the copy, if you promise the earth your customers will want it.

    That said how easy is it to sell a product if you don't make big promises?
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    • Profile picture of the author reynald2790
      For me I agree with Andy. It is a matter of a good product and outcome.
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  • Profile picture of the author mrsuave
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    • Profile picture of the author Sandor Verebi
      You can learn good ideas or techniques from a $2 and a $27 or a hight ticket product, too. The opportunity is in everything. But it is necessary to recognise it only.

      The essence is, that are you susceptible to the new knowledge, and are you willing to work for the success?

      You may buy a $2000 product and may set up adequate expectations only in that case if you make proper actions continiously.

      I agree with Kyle, that only work brings you closer to your realistic expectation based on your well grounded plan.

      Sandor
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      ... coming
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  • Profile picture of the author JayXtreme
    Andy, Kyle, James

    ^^ Buy their stuff people... they make sense like nothing else...

    The expectation is is set in the purchase/sales process... regardless of the price...

    Peace

    Jay
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