Email Opt-In Spam Questions

14 replies
Here is what is happening:

I have several list-building oriented sites in small very targeted niches where i am getting hammered by email opt-in spam - i'm seeing literally dozens of sign-ups every day on multiple lists where someone is adding a keyword as their name (currently its Denistas Barcelona, and before that it was Samsung HDTV 1080).

Of the several hundred of these i checked, each one has a unique gmail account.

About half of the sign-ups get confirmed, the other half never do.

I'm guessing this might be blog commenting spam gone wrong, but that's really just a guess.

I talked to Aweber support and they told me there was absolutely nothing i could do about it other than manually go in and remove the confirmed subscribers. i can't do anything about those that never confirm (expect make the lists single opt-in and delete them all everyday).

My questions are:

1. Any idea what software is doing this?
2. Is there a way to prevent it?
3. Anyone else dealing with this?

Thanks
Geordie
#email #optin #questions #spam
  • Profile picture of the author AndrewStark
    Where have you been promoting your opt-in page?

    I know that when I bought adfly traffic I got a whole load of very low quality subscribers where the gmail accounts were random character strings.

    Also worth looking at the traffic stats and speaking with your host to block any suspicious IP address?

    Lastly the real answer may lie at a more black hat forum than this one.
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  • Profile picture of the author WeavingThoughts
    Why don't you go for single opt in? Chances are many people don't want to sign to a list.
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  • Profile picture of the author Tim3
    Use a double opt-in and a captcha on your opt-in form this should stop it completely
    edit: should have mentioned that will likely affect your opt-in rate
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  • Profile picture of the author Sarevok
    Lol. Talk about a mad spamming scientist eh.

    This is something I've never seen before, one question.

    How prominently placed is your squeeze page?

    I have like 100's of squeeze pages out there, and have never encountered this.

    (Though, I have encountered fake subscriptions from a bad solo ad or two lol).
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  • Profile picture of the author Troy_Phillips
    Taking steps to stop this will also cause a decline in your legitimate opt in rate. Sometimes it is just easier to hit the delete button.
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  • Profile picture of the author Daniel Elss
    When I first started creating my first list, I had followed some , NOT so good advice and ended up with low quality traffic, Adfly being one of them. This is the only time I had seen these sort of signups like there was some sort of pattern using the same free email provider. Although once I quit using those services, it eventually stopped.
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    • Profile picture of the author Geordie John
      To answer some of the questions:

      @AndrewStark
      The only effort i made on any of these sites was on-site SEO and very little backlinking, done manually through Article Directories. I'll have to see if there's any pattern to the IP addresses, good thought.

      @Tim3
      Adding a captcha to the opt-in might work, considering the nature of the sites i think people who want on the list will go through the effort.

      @Sarevok
      The squeeze pages are all Homepages, although the opt-in box is in the sidebar widget of every page. I don't track the lists that tight to know which page people sign up on, these niches are so small i don't need to (except for the spammers).

      @Troy_Philips
      The lists are all confirmed/double opt-in - the main problem with that is the names that sign up but don't confirm are still counted in Aweber and they charge by list size, which does include unconfirmed opt-ins. Then, because they haven't confirmed, i can't remove them without a support ticket to Aweber asking them to remove them for me.

      @Daniel
      I've not bought any traffic for these sites, i've barely even promoted them at all...

      I'll have to dig into the traffic stats a little more i guess. I don't really bother with these sites anymore, but the spam adding onto my lists is just a pain.
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      • Profile picture of the author Geordie John
        Here is an interesting co-incidence...

        I haven't had a single sign-up using the keywords as names since the day i posted this thread...it just stopped overnight hmmm...

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      • Profile picture of the author Manie Amari
        Originally Posted by Geordie John View Post

        To answer some of the questions:

        @Troy_Philips
        The lists are all confirmed/double opt-in - the main problem with that is the names that sign up but don't confirm are still counted in Aweber and they charge by list size, which does include unconfirmed opt-ins. Then, because they haven't confirmed, i can't remove them without a support ticket to Aweber asking them to remove them for me.
        Last time I checked which was yesterday you CAN remove them. Maybe you just don't know how. Whilst in your Aweber dashboard area hit the subscriber tab and in the drop down menu click search. On this page you have to use the callout feature to find these subs. Once found tick the erase box to the right and scroll down and click save. Simples
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        This will NOT be up for long. Get it now whilst You still can. Btw it's FREE...
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        • Profile picture of the author Geordie John
          Originally Posted by Manie Amari View Post

          Last time I checked which was yesterday you CAN remove them. Maybe you just don't know how. Whilst in your Aweber dashboard area hit the subscriber tab and in the drop down menu click search. On this page you have to use the callout feature to find these subs. Once found tick the erase box to the right and scroll down and click save. Simples
          Hi Manie,

          As far as i can tell, that only works for the ones actually confirming the opt-in. If they sign-up but don't confirm Aweber doesn't offer a way to remove them.

          Thanks
          John
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  • Profile picture of the author brentb
    1. Try Captcha, that's easiest.

    2. Also ask Aweber, unless you can access this in your dashboard, for the IP addresses for each subscriber. Aweber stores this data, I have asked them before in regards to an API build I was doing. Then you can see if its multiple subscribers are coming from one IP. They may not let you see it though. If they don't and you can figure out how to do it, you can start collecting IPs on your own to see for yourself. Then you can have Aweber IP ban those people for you possibly.

    3. Another thing you can do to stop someone from doing this is change the code on your page. If someone built an automated bot, they are probably trying to post directly to your form (which Aweber can only protect against large volumes of this kind of abuse, not a few email addresses per day, more like 100+). I don't have Aweber but generally, similar services let you 'create' a form then give you code. You need to make a brand new form and delete the old one. Why?

    Your aweber code will 'probably' change. So before in your code where it has <form> and will submit to a url like: http://aweber.com/userid=45345&formid=343

    So when you delete the old form and make a new one, they won't be able to submit to the old form and will need to submit to the new one which will now be at: http://aweber.com/userid=45345&formid=34454

    So people who program these auto post software just go down a list making site after site work with whatever they are doing. If yours breaks, they probably won't come back to yours in the near future at least.
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    • Profile picture of the author Steven Wagenheim
      Here's what you do. Don't worry about it. Delete the members that are like
      this and move on.

      It isn't worth stressing over unless your account gets over a certain number
      of subscribers and you start getting charged for them.

      Just concentrate on the subscribers that are real and ignore the rest or delete
      the rest. But don't go jumping through hoops to try to stop something that
      isn't a big deal and can't really be stopped anyway.

      Learn to pick the battles you intend to fight.

      This one ISN'T worth fighting.
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    • Profile picture of the author Geordie John
      Originally Posted by brentb View Post

      1. Try Captcha, that's easiest.

      2. Also ask Aweber, unless you can access this in your dashboard, for the IP addresses for each subscriber. A

      3. Another thing you can do to stop someone from doing this is change the code on your page.
      Thanks Brent, Some nice ideas, but in light of the spam stopping since i made this thread, i think i'm good for now

      Originally Posted by Steven Wagenheim View Post

      Here's what you do. Don't worry about it. Delete the members that are like this and move on.

      It isn't worth stressing over unless your account gets over a certain number
      of subscribers and you start getting charged for them.

      Just concentrate on the subscribers that are real and ignore the rest or delete
      the rest. But don't go jumping through hoops to try to stop something that
      isn't a big deal and can't really be stopped anyway.

      Learn to pick the battles you intend to fight.

      This one ISN'T worth fighting.
      Steven,
      This reply sums it all up - the # of subs was pushing me over the threshold so i was being charged extra, the $10 month extra really isn't the issue though. It was just the annoyance factor that i wanted to stop this for.

      Other than this thread, one support call to Aweber, and digging in their help faqs i haven't wasted much time at all on it.

      Thanks for your input
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