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GoDaddy's servers

by CoachManny
6 replies
Can it be possible that they have a unique setup that could cause potential hiccups retrieving emails from your phone?

Any information is greatly appreciated.

Manny
#godaddy #servers
  • Profile picture of the author Kingfish85
    Originally Posted by CoachManny View Post

    Can it be possible that they have a unique setup that could cause potential hiccups retrieving emails from your phone?

    Any information is greatly appreciated.

    Manny
    What is the problem you're having? Am I correct to understand you "cannot" receive email on your mobile device? If that's the case, have you contacted their support? Are you getting error massages/bounce backs??
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    • Profile picture of the author CoachManny
      Originally Posted by Kingfish85 View Post

      What is the problem you're having? Am I correct to understand you "cannot" receive email on your mobile device? If that's the case, have you contacted their support? Are you getting error massages/bounce backs??
      Not me persay but a buddy just left Sprint and is having problems retrieving his business emails. No problem on his personal emails but is having problems retrieving his business emails only.

      Thanks,

      Manny
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      Manny Rodriguez Blog:
      www.coachmannyrodriguez.com

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  • Profile picture of the author CyberAlien
    On the iPhone there is a function called "push" and when it is enabled, it keeps the connection to our server open and continually checks mail. This creates many IMAP processes and can eventually cause it to hit your hosting company's limit. That's different for different company's and of course that feature isn't just on the iPhone. I would get in touch with GoDaddy to see exactly what's causing the issue on their end, the server logs should tell them.
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  • Profile picture of the author wuser12
    I would like to help, but your question is not clear enough.
    Can you rephrase it?
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    MailFuss - Email Marketing made easy.
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  • Profile picture of the author CoachManny
    he is able to see folders on his phone but unable to retrieve his business emails.

    Manny
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    Manny Rodriguez Blog:
    www.coachmannyrodriguez.com

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    • Profile picture of the author Kingfish85
      Originally Posted by CoachManny View Post

      he is able to see folders on his phone but unable to retrieve his business emails.

      Manny
      Your mail settings are not correct. It's either not authenticating or you're using the wrong username syntax with the wrong protocol. You need to contact their support.
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