PayPal wants my Social Security number
As of April, 2012, new Federal Regulations require Money Service
Businesses, such as PayPal, to verify the identity of a customer before we
can provide various services or product offerings. As a result, PayPal must
ensure we have collected and verified important data such as customer name,
address, date of birth, and national tax ID or social security number.
Because we were not able to fully confirm your identity based on your
current account information, we need to request additional supporting
documentation from you.
You will continue to have full access to your PayPal account, but until we
are able to confirm your identity, we may be unable to process certain
types of customer initiated requests such as adding funds to your PayPal
account.
I assumed it was a phishing-type email and instead of clicking on their link, I went to PayPal in my browser, and the message was there as well. So, okay, it's really them asking for it. But rather than sending my SS# without question, I emailed them asking for more information on why it was necessary. I've gotten no response other than to get a second email along the same lines as the first. I emailed them again to ask for clarification, still no response.
Has anyone else gotten this notice and if so, what did you do, if anything? What other kinds of transactions are they limiting? Do they really need my SS#? I've been using PayPal for years and years. Why are they suddenly saying they can't confirm my identity? If they weren't sure who I am, why have they allowed me to have an account at all? So many questions. :-)
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