How A Warrior Thread Helped Me Get My Money Back ...

Raydal · 04-09-2009, 08:50 AM

You may recall that long thread about the Paypal
freezing accounts a few weeks back. Everyone
was suggesting alternative payment systems and
one poster mentioned 2Checkout. I responded
by saying how 2CO had kept my money after I
closed my account even though they promised to
hold the balance for just 90 days.

Well, a representative of the company contacted me
by email, saying he had read the Warrior post and
wanted to help me resolve my problem.

He did check the account and claimed that there
was a mistake and wired the balance to my account.
When I inquired about reading the Warrior forum, he
said that this was his job--a kind of PR to keep the
company's name clean.

That's why I'm surprised with all the long threads here
about ClickBank that not one representative from the
company came to set the record straight. You often see
other businesses enter debate, especially the AR companies.

So the same way I made a public post about the problem
I had with 2CO, I wanted to also publicly say that I got
my money.

-Ray Edwards

Glenn Grundberg · 04-09-2009, 09:27 AM

Thanks for posting this Ray! Very fair of you, and in the best spirit of the WF!

2CO just went up SEVERAL notches in my estimation for this.

Clickbank REALLY needs to take a lesson from this and get with the program before someone offers a real alternative and puts them under.

Regards,

Gman

ExtremeIM · 04-09-2009, 09:29 AM

There are PR type people in every company. They are essentially like firefighters... they put out the bigger fires first.

Colin Evans · 04-09-2009, 09:48 AM

Good on yer Ray - I've always had pleasant experiences with 2CO.

Quote:

Originally Posted by ExtremeIM

There are PR type people in every company. They are essentially like firefighters... they put out the bigger fires first.

I wonder how much extra business they'd get if they bothered to put the little fires out as well - seems to me that bad press from a "little fire" in a popular forum is a great way to lose "big" business.

Today's little fire could be tomorrow's fire storm...

mysteryleaves · 04-09-2009, 09:50 AM

Hey thanks for the information , l must admit l hav e never had problems

Richard Tunnah · 04-09-2009, 09:55 AM

Great result! I wonder if ebay/paypal have a PR department?

Rich

Harvey Segal · 04-09-2009, 09:56 AM

Quote:

Originally Posted by Raydal

That's why I'm surprised with all the long threads here
about ClickBank that not one representative from the
company came to set the record straight.

ClickBank do in fact monitor the forum but make
the deliberate decision not to get involved.

Harvey

Raydal · 04-09-2009, 10:03 AM

I never really had any problems with 2CO either except
they did a double deduction for a refund I gave and
the representative couldn't agree there was a mistake.

So basically there was a credit for the payment, then
a deduction for the refund (so a zero sum) but for the
next period they still deducted the money even though
I never received it. I'm still out of that $495.

But when I closed my account there was a balance they
held for more than the 90 days they promised. That I
got back.

-Ray Edwards

crazyheart · 04-09-2009, 07:40 PM

That's a great news to hear.I'm glad to hear 2Co helps you resolve your problem.Thanks 2Co for a job well done in this case.

04-09-2009, 08:50 AM	#1
Raydal Marketing Strategist War Room Member Join Date: Jan 2003 Location: Punta Gorda, FL, USA. Posts: 3,249 Thanks: 150 Thanked 1,132 Times in 502 Posts Social Networking Contact Info	How A Warrior Thread Helped Me Get My Money Back ... You may recall that long thread about the Paypal freezing accounts a few weeks back. Everyone was suggesting alternative payment systems and one poster mentioned 2Checkout. I responded by saying how 2CO had kept my money after I closed my account even though they promised to hold the balance for just 90 days. Well, a representative of the company contacted me by email, saying he had read the Warrior post and wanted to help me resolve my problem. He did check the account and claimed that there was a mistake and wired the balance to my account. When I inquired about reading the Warrior forum, he said that this was his job--a kind of PR to keep the company's name clean. That's why I'm surprised with all the long threads here about ClickBank that not one representative from the company came to set the record straight. You often see other businesses enter debate, especially the AR companies. So the same way I made a public post about the problem I had with 2CO, I wanted to also publicly say that I got my money. -Ray Edwards
	WSO: 6 Months Of Copywriting Coaching For Just $597 By Warrior's Favorite Copywriting Coach! The Economy Sucks Copywriting Special! \| Copywriting Course FIVERR Gig!

04-09-2009, 09:27 AM	#2
Glenn Grundberg And The Winner Is... War Room Member Join Date: Sep 2005 Location: Libertyville, IL, USA. Posts: 790 Thanks: 26 Thanked 78 Times in 40 Posts Social Networking Contact Info	Re: How A Warrior Thread Helped Me Get My Money Back ... Thanks for posting this Ray! Very fair of you, and in the best spirit of the WF! 2CO just went up SEVERAL notches in my estimation for this. Clickbank REALLY needs to take a lesson from this and get with the program before someone offers a real alternative and puts them under. Regards, Gman
	Smoking Hot, Private Placement, 2-Tier JV Opportunities... Hand-Holding Support... And Even Exclusive Swipe Copy Just For YOU... JV With Gman

04-09-2009, 09:29 AM	#3
ExtremeIM Banned Join Date: Apr 2009 Location: NYC Posts: 62 Thanks: 0 Thanked 0 Times in 0 Posts Contact Info	Re: How A Warrior Thread Helped Me Get My Money Back ... There are PR type people in every company. They are essentially like firefighters... they put out the bigger fires first.

04-09-2009, 09:50 AM	#5
mysteryleaves organicbacklinking.com War Room Member Join Date: Jul 2007 Posts: 473 Blog Entries: 17 Thanks: 31 Thanked 36 Times in 33 Posts Social Networking Contact Info	Re: How A Warrior Thread Helped Me Get My Money Back ... Hey thanks for the information , l must admit l hav e never had problems
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04-09-2009, 09:55 AM	#6
Richard Tunnah Just hitting the mouse! War Room Member Join Date: Jul 2007 Location: Puerto Calero, Lanzarote, Canary Islands Posts: 1,938 Thanks: 335 Thanked 205 Times in 165 Posts Social Networking	Re: How A Warrior Thread Helped Me Get My Money Back ... Great result! I wonder if ebay/paypal have a PR department? Rich

04-09-2009, 10:03 AM	#8
Raydal Marketing Strategist War Room Member Join Date: Jan 2003 Location: Punta Gorda, FL, USA. Posts: 3,249 Thanks: 150 Thanked 1,132 Times in 502 Posts Social Networking Contact Info	Re: How A Warrior Thread Helped Me Get My Money Back ... I never really had any problems with 2CO either except they did a double deduction for a refund I gave and the representative couldn't agree there was a mistake. So basically there was a credit for the payment, then a deduction for the refund (so a zero sum) but for the next period they still deducted the money even though I never received it. I'm still out of that $495. But when I closed my account there was a balance they held for more than the 90 days they promised. That I got back. -Ray Edwards
	WSO: 6 Months Of Copywriting Coaching For Just $597 By Warrior's Favorite Copywriting Coach! The Economy Sucks Copywriting Special! \| Copywriting Course FIVERR Gig!

04-09-2009, 07:40 PM	#9
crazyheart Active Warrior Join Date: Apr 2009 Posts: 30 Thanks: 0 Thanked 0 Times in 0 Posts	Re: How A Warrior Thread Helped Me Get My Money Back ... That's a great news to hear.I'm glad to hear 2Co helps you resolve your problem.Thanks 2Co for a job well done in this case.