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Clickbank Took My Money...Seeking Advice!

by Daveyz
52 replies
Hi Warriors,

I had initially some money in my Clickbank account but due to some personal issues in life, i had to step away from this business for some time. Long story short, Clickbank has charged me dormant fees and my account is back to $0.

2 Questions:-

1) Am i able to get the money back from Clickbank?
2) I'm ready to get into this biz again, so should I continue using this Clickbank account or open a new account?

Your kind help and advice is greatly appreciated warriors.
#advice #clickbank #moneyseeking
  • Profile picture of the author Warrior X
    It couldn't have been a large amount though... I think they just hold it until you
    get sales from a few separate credit cards. No?

    Jeremy
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  • Profile picture of the author Warrior X
    Right but how many total sales was that?

    I'm not siding with CB by the way. I lost 30 or 40 bucks that they wouldn't let me withdraw, so I know the feeling.
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    • Profile picture of the author Janet Sawyer
      Really doesn't matter about total sales.

      You have to meet their CDR (customer distribution requirement) and make the correct number of sales with the correct number of payment methods.

      Once the CDR is met, you only have to have 2 checks sent to you and then you can choose to have payments sent to your bank account by Direct Deposit.

      After that, it's like, no sales, no payments. If you have a balance from sales for month x and you make no sales for month x+1 you are fine, x+2 okay not a problem, x+3 doomed I tell ya, dormant account, you are going to loose whatever the balance is eventually, unless you make a sale.

      There are ways around this conundrum. Use the search function on the forum and look for posts by View Profile: Harvey Segal
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  • Profile picture of the author tac88
    The whole country is looking for ways to find extra money. Motor vehicles did me the same way on $100 for not giving my plates back fast enough.

    What I am saying is I guess clickbank is making millions off of accounts that are dormant, and what I try to do is make sure that my clickbank account is always in the green because they are going to be charging extra fees to those accounts that aren't in a couple of days.

    A sale a day will keep the clickbank fees away.
    Cheers....
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    • Profile picture of the author Daveyz
      Thanks for your reply guys.

      My account has been the same as what joseph7384 posted. Is there no way to get the money back?

      Since i want to get back to this biz, would u guys recommend i re-use this account or start a new account? My current account has a paid $50 for my previous digital product to go live though. So if i were to start a new acct i would have to pay another $30 to get that same previous product listed

      Please advise!
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    • Profile picture of the author yukon
      Banned
      Originally Posted by tac88 View Post

      what I try to do is make sure that my clickbank account is always in the green because they are going to be charging extra fees to those accounts that aren't in a couple of days.

      One of multiple reasons to leave Clickbank.

      I don't have time to piss around with color codes that I can't personally control. I left Clickbank shortly after they rolled out that latest fee scam.

      Really I wouldn't be surprised If the FTC eventually stepped in & dealt with Clickbank.
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  • Profile picture of the author jeffreyhuan
    No, you can't get your money back.

    If you don't make sales in a certain period, ClickBank will deduct certain amount from your earnings every two weeks until your balance is zero. I have also lost $90 in this way.
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  • Profile picture of the author WillR
    I have always thought this is very cheeky of them.

    In fact I would not be surprised if it's illegal what they are doing. We have earnt that money and unless they can prove to me that it costs that much money for them to keep a dormant account ticking over, then they are taking money that is not rightfully theirs -- basically stealing.

    There was a ruling in Australia about a year or so ago where the banks were charging people ridiculous over-limit fees when people over-drew on their bank accounts. They were charging something ridiculous like $30 each and every time. It was investigated and found out that the cost to the bank when someone overdrew on their account was nowhere near the $30 they were charging people and as a result, people were entitled to that money back.

    I wrote the appropriate letter and claimed back a whole heap of overlimit fees ($1,000 +) I had been charged over the previous years. So it just goes to show you. If we just put up with crap like this then they will keep charging it and you will have to keep paying it.

    Why should this dormant fee not be questioned by us? What makes me very suspicious about it is that the dormant fee changes (increases) depending on how long your account has been inactive. If the fee was really just to cover their costs then why would the monthly dormant fee be increasing overtime? Does my account data cost more to store every month the longer I don't use it? I don't think so.

    What a crock of 'you know what'...
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  • Profile picture of the author yukon
    Banned
    Originally Posted by Daveyz View Post

    Clickbank has charged me dormant fees

    That's another one of Clickbanks pathetic schemes (dormant fees).

    We all know Clickbank has to be drawing interest off dormant accounts but that's not enough money, they want the entire amount + interest.

    CB is one of the most mismanaged affiliate sites on the net, that's only sad because they had the opportunity to be a quality affiliate network. I think that ship has sailed.

    Sites like Envato make Clickbank look like a ticket scalper (on a good day).
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  • Profile picture of the author WillR
    I'm inclined to invite everyone to Tweet Clickbank (https://twitter.com/ClickBank) and ask their CEO to come here and explain why dormant accounts cost money for them to maintain.

    I would be very interested to hear what they have to say. For the fee to go up over time makes no sense at all and further proves the point they are just taking people for a ride.

    Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of no earnings, $5 per pay period after 180 days of no earnings, and $50 per pay period after 365 days of no earnings.
    Yes, to you (Clickbank) they are considered dormant. To every other normal person they are still just considered an account that has not been used for a while. But I guess you don't get to charge fees for inactive accounts unless you give them an official name, right?!
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  • Profile picture of the author mike_somerville
    Let's think about this for a minute!

    You left your account live for over 1 year without send them traffic. Of course they are going to take your money it's CLICKBANK! - You need to mail once a month even if you don't get sales. That will keep you account looking live. Otherwise, they think "SCREW YOU" and take your money back. I have a student a long time ago that this happened too. Call my Clickbank rep. found out that it's them thinking you quit.

    Quick Question - Why didn't you ask for the money ? You can get a check for $10 bro!

    What can you do. $100 over a year bro! - Don't worry about a HUNDO!

    Go make a Milli :0)
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    • Profile picture of the author WillR
      Originally Posted by mike_somerville View Post

      Let's think about this for a minute!

      You left your account live for over 1 year without send them traffic. Of course they are going to take your money it's CLICKBANK! - You need to mail once a month even if you don't get sales. That will keep you account looking live. Otherwise, they think "SCREW YOU" and take your money back. I have a student a long time ago that this happened too. Call my Clickbank rep. found out that it's them thinking you quit.

      Quick Question - Why didn't you ask for the money ? You can get a check for $10 bro!

      What can you do. $100 over a year bro! - Don't worry about a HUNDO!

      Go make a Milli :0)
      Just because something happens does not make it right.

      They are still taking money that is not rightfully theirs.

      If someone leaves their wallet sitting on the table for longer than a specified period does that then make it ok for me to go and start taking money out of that wallet?

      F no!

      That's exactly what Clickbank are doing. It's no different to stealing -- the only difference is they are letting people know beforehand that the stealing will take place.
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    • Profile picture of the author Daveyz
      Originally Posted by mike_somerville View Post

      Let's think about this for a minute!

      You left your account live for over 1 year without send them traffic. Of course they are going to take your money it's CLICKBANK! - You need to mail once a month even if you don't get sales. That will keep you account looking live. Otherwise, they think "SCREW YOU" and take your money back. I have a student a long time ago that this happened too. Call my Clickbank rep. found out that it's them thinking you quit.

      Quick Question - Why didn't you ask for the money ? You can get a check for $10 bro!

      What can you do. $100 over a year bro! - Don't worry about a HUNDO!

      Go make a Milli :0)
      Hi Mike, the reason i didn't ask for a $10 check was cos my bank charges $50 for foreign checks. So I dont want to be paying $50 to the bank everytime i make some money. That's why i make a threshold of about $250 to make it worth it for my efforts

      So i want to get back into this biz again, do u reckon i should start a new clickbank account or continue with this? I previously had paid $50 to CB for a product to be listed with them for this account....If i start a new account, i would have to pay that money again for something i had already paid for. But im afraid that if i continue with this account, it might be blacklisted or something...
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  • Profile picture of the author Daniel Scott
    You agree to the terms of service when you sign up. This is one of the things in there.

    -Daniel
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    • Profile picture of the author WillR
      Originally Posted by Daniel Scott View Post

      You agree to the terms of service when you sign up. This is one of the things in there.

      -Daniel
      Soooo, if you buy my WSO and I have a little terms and conditions page that states if you buy my product you are giving me the right to go and rob your house, that then makes it ok?

      Terms and conditions don't supersede the law.

      The fact is it costs Clickbank F all money to keep an account sitting there. There is no logical reason for them to start taking your money. It is stealing. Taking money that is not yours is stealing. Does a bank start charging you monthly fees if you don't withdraw or deposit any money for a certain time? No, because they know how the law would come down on them for something like that.

      The fact is Clickbank have been sitting on very shaky ground for years. They operate right on the edge of the law and I can't wait for the day the FTC and others come down on them like a ton of bricks. When that happens they will have a LOT of money to pay back to people.
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      • Profile picture of the author mulesmurf
        Originally Posted by WillR View Post

        Soooo, if you buy my WSO and I have a little terms and conditions page that states if you buy my product you are giving me the right to go and rob your house, that then makes it ok?

        Terms and conditions don't supersede the law.

        The fact is it costs Clickbank F all money to keep an account sitting there. There is no logical reason for them to start taking your money. It is stealing. Taking money that is not yours is stealing. Does a bank start charging you monthly fees if you don't withdraw or deposit any money for a certain time? No, because they know how the law would come down on them for something like that.

        The fact is Clickbank have been sitting on very shaky ground for years. They operate right on the edge of the law and I can't wait for the day the FTC and others come down on them like a ton of bricks. When that happens they will have a LOT of money to pay back to people.
        Is it not called "ClickBANK"???
        Heh,

        Banks charge monthly account fees. Mine does. It's like $9
        a month. If I have $20 in there, I see that leave pretty quick...Just Like
        this scenario!

        Look, CB has the money in accounts, and they have to manage and handle it. That
        has to cost something. Compare what a bank charges and what CB charges.

        Best would be to have them SEND THE FREAKING MONEY to you!

        Can they not do this automatically? Or do you have to have a certain balance?

        I suggest forget this and get back to selling!


        mulesmurf
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        • Profile picture of the author Alexa Smith
          Banned
          It's a shame this has happened.

          All you ever need to do, to avoid all of this, is simply buy one $3 product through your own hoplink, and that resets the clock and gives you another 90 days, and can save you a bit of money.

          The "dormant account charges" are iniquitous, but they're also very easily avoidable, even if you're not an active affiliate/vendor at all.
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          • Profile picture of the author yukon
            Banned
            Originally Posted by Alexa Smith View Post

            It's a shame this has happened.

            All you ever need to do, to avoid all of this, is simply buy one $3 product through your own hoplink, and that resets the clock and gives you another 90 days, and can save you a bit of money.

            The "dormant account charges" are iniquitous, but they're also very easily avoidable, even if you're not an active affiliate/vendor at all.

            As an affiliate you can meet the withdraw limit, remove all the CB affiliate links, & withdraw the money (clean out the account). They can't take away money that's not in the account.
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        • Profile picture of the author yukon
          Banned
          Originally Posted by mulesmurf View Post

          Is it not called "ClickBANK"???
          Heh,

          Banks charge monthly account fees. Mine does. It's like $9
          a month. If I have $20 in there, I see that leave pretty quick...Just Like
          this scenario!

          Look, CB has the money in accounts, and they have to manage and handle it. That
          has to cost something. Compare what a bank charges and what CB charges.

          Best would be to have them SEND THE FREAKING MONEY to you!

          Can they not do this automatically? Or do you have to have a certain balance?

          I suggest forget this and get back to selling!


          mulesmurf

          I'm sure CB draws interest off the dormant money.

          This isn't like a bank, on CB If you have $1k in a dormant account they'll still charge you a fee simply because the account isn't active (bringing in new money).
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      • Profile picture of the author TheGMa
        Originally Posted by WillR View Post

        Soooo, if you buy my WSO and I have a little terms and conditions page that states if you buy my product you are giving me the right to go and rob your house, that then makes it ok?

        Terms and conditions don't supersede the law.

        The fact is it costs Clickbank F all money to keep an account sitting there. There is no logical reason for them to start taking your money. It is stealing. Taking money that is not yours is stealing. Does a bank start charging you monthly fees if you don't withdraw or deposit any money for a certain time? No, because they know how the law would come down on them for something like that.

        The fact is Clickbank have been sitting on very shaky ground for years. They operate right on the edge of the law and I can't wait for the day the FTC and others come down on them like a ton of bricks. When that happens they will have a LOT of money to pay back to people.
        Agreeing to TOS does not actually mean one must put up with unfair biz practices. You can ask the FTC about that one.

        Will, banks do whatever they please unless challenged. They back down pretty quick when it comes to unfair biz practices, I can personally attest to that.

        HOWEVER, they charge savings accounts to death - far more than the interest share gained. At least, that's what US banks do. Unlike the good old days, dormant savings accounts are doomed.

        Never used Clickbank, disliked it from the get go. It has always struck me as a bit smarmy, but that's just my opinion.

        - Annie
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  • Profile picture of the author Daniel Scott
    Yes, robbing a house would be against the law.

    But obviously taking a fee for inactive accounts is a little different. Clickbank don't have to justify their fees if you agree to them when you sign up for the service.

    And it's nowhere near bad enough any law enforcement agency would be on their back about it.

    RE: your bank example, I think capitalism would come into play long before the law did, and would likely be the defining factor. And my bank DOES charge me fees if I don't have a certain amount in the account (or, rather, they "waive" the fee if I DO have that amount in there).

    FWIW, CB have (at least in my opinion) been warned by the FTC, if not more, because they're cleaning house pretty frantically.

    Let's try and keep the tinfoil hats out of this discussion. If you don't like CB's methods, don't use them - lots of people don't.

    -Daniel
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  • Profile picture of the author Randall Magwood
    No you wont be getting your money back. What they did are listed in the documentation that they advise you to read when signing up. Make sure you get 5 credit card transactions (all different and unique), and they will clear you for getting your funds sent to you.
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  • Profile picture of the author Rob Whisonant
    Lot's of companies use to charge high and unreasonable fees to people that did not use a gift card quick enough. The FEDS finally cracked down on them.

    Fed cracks down on gift card fees - Mar. 23, 2010

    Sure would be nice if they cracked down on all companies doing what CB is doing. Who knows? They could be next in line to be regulated in the US.

    Re's
    Rob Whisonant
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    • Profile picture of the author WillR
      Originally Posted by Rob Whisonant View Post

      Lot's of companies use to charge high and unreasonable fees to people that did not use a gift card quick enough. The FEDS finally cracked down on them.

      Fed cracks down on gift card fees - Mar. 23, 2010

      Sure would be nice if they cracked down on all companies doing what CB is doing. Who knows? They could be next in line to be regulated in the US.

      Re's
      Rob Whisonant
      Yes, it happens and it has happened to a lot of companies. As I said above I have gotten over $1,000 in bank fees back that I was unrightfully charged over the years.

      Clickbanks day will come -- you mark my words.

      Originally Posted by Daniel Scott View Post

      Let's try and keep the tinfoil hats out of this discussion. If you don't like CB's methods, don't use them - lots of people don't.
      I'm entitled to an opinion and I am voicing it. It's no wonder the world is such a screwed up place when everyone just walks around like sheep doing what they are told to do. You guys do realize you can and should stand up for your rights? You might not want to but I do.

      The answer is not... "if you don't like them don't use them". That's the easy way out. The answer is fight for your rights and stop companies like Clickbank from taking advantage of people who are unwilling to stand up for their rights. If you want to throw your money away, go and donate it to charity -- not a company like Clickbank. Their whole business has been built on hype for years and years.
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  • Profile picture of the author mywebwork
    But WillR you're forgetting that Clickbank has to keep our data on their servers and all that storage must cost a FORTUNE - it might even be a couple of megabytes worth! And we all know how expensive hard drives are!

    :rolleyes:

    Seriously what sort of behaviour do you expect from any company with "Bank" n their name?

    Bill
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    • Profile picture of the author WillR
      Originally Posted by mywebwork View Post

      But WillR you're forgetting that Clickbank has to keep our data on their servers and all that storage must cost a FORTUNE - it might even be a couple of megabytes worth! And we all know how expensive hard drives are!

      :rolleyes:

      Seriously what sort of behaviour do you expect from any company with "Bank" n their name?

      Bill
      Bill,

      True. You know what though, autoresponders charge per subscriber because data storage does actually cost money as silly as it sounds... and that's fair enough. I would even be fine if they said we are going to charge you a dollar or two per month for the storage of that data. But when you charge $1 per month, then $5 per month, then $50 per month. So apparently their cost to maintain an inactive account is 50 times what it cost them just months before. It' an absolute joke and those price increases just go to show they are taking people for a ride and the fee is just a money maker. $50 per month to maintain an account that has been inactive for 365 days?! Wouldn't an inactive account actually use less of their time and resources than an active account?

      It's absurd.
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      • Profile picture of the author mywebwork
        Originally Posted by WillR View Post

        Bill,

        True. You know what though, autoresponders charge per subscriber because data storage does actually cost money as silly as it sounds... and that's fair enough. I would even be fine if they said we are going to charge you a dollar or two per month for the storage of that data. But when you charge $1 per month, then $5 per month, then $50 per month. So apparently their cost to maintain an inactive account is 50 times what it cost them just months before. It' an absolute joke and those price increases just go to show they are taking people for a ride and the fee is just a money maker. $50 per month to maintain an account that has been inactive for 365 days?! Wouldn't an inactive account actually use less of their time and resources than an active account?

        It's absurd.
        Totally agree.

        They must be using the same formula my cell phone company uses for text messages. They recently upped the cost of a text message to 25 cents per message.

        A text message, with both data and the preamble code, takes about 250 bytes maximum. So at their data rate I'm paying a dollar per kilobyte. Or $1000 per megabyte. Or 1 million dollars per gigabyte.

        I have a 32 GB USB key on my keychain. It cost me 20 bucks. At my cell companies' rate it would be worth 32 million dollars. The 2 TB storage devices I have on some of my computers are apparently each worth 2 billion dollars (and I have 6 of them), but I bought them for about 100 dollars each. Talk about inflation!


        I can understand charging a nominal fee for storage and I'm aware that ClickBank needs to make a profit, but their rate is ridiculous.


        Bill
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  • Profile picture of the author mulesmurf
    Originally Posted by Daveyz View Post

    Hi Warriors,

    I had initially some money in my Clickbank account but due to some personal issues in life, i had to step away from this business for some time. Long story short, Clickbank has charged me dormant fees and my account is back to $0.

    2 Questions:-

    1) Am i able to get the money back from Clickbank?
    2) I'm ready to get into this biz again, so should I continue using this Clickbank account or open a new account?

    Your kind help and advice is greatly appreciated warriors.
    This happened to me before.

    No, they don't give it back as apparently "internet cash" is expensive to hold for very long.
    Forget yelling at them, just go make some more, and chalk it up.

    Thanks
    mulesmurf
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  • Profile picture of the author aceshigh888
    unless your talking 5figures+ then move on it's not worth the hassel.
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  • Profile picture of the author Chris Chicas
    If I am reading this right.... Clickbank only charges one dollar for dormant accounts BUT after a few months of inactivity this suddenly jumps up to $5??? I just checked one of my accounts and this is what is showing.

    I understand the one dollar fee a month for the dormant account, but five dollars a month??

    That's not right.
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    • Profile picture of the author Michael Carlin
      The thing is guys, it's really easy to get around. I think you just need a sale every 90 days.

      Get a friend to buy that $3 backgrounds pack through your affiliate link.

      The is NO reason to let them take your money. Search the marketplace because there are some incredibly cheap products you can buy through your own link with any one of your credit cards, or get a friend/family member to do it.

      This is a non-issue, don't lay down and take it!
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      • Profile picture of the author Alexa Smith
        Banned
        Originally Posted by yukon View Post

        As an affiliate you can meet the withdraw limit, remove all the CB affiliate links, & withdraw the money (clean out the account). They can't take away money that's not in the account.
        And the proportion of your money that they hold for 2 months as a partial security against future refunds, that you can't withdraw? They can take that, and they will.

        Originally Posted by Michael Carlin View Post

        Get a friend to buy that $3 backgrounds pack through your affiliate link.
        As explained above, Michael, you don't even need to get a friend to do it: you can do it yourself.
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        • Profile picture of the author jbhappy15
          so, what's the best affiliate marketing site then if clickbank sucks?:confused:
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  • Profile picture of the author DubDubDubDot
    The vast majority of new affiliates on any program never meet the minimum payout requirements. These maintenance fees are Clickbank's way of getting long lost newbies and passersby off the books.

    I have no doubt lost thousands to minimum payout rules over the years. $20 in one program, $15 in another, $35 in still another..... it all adds up and it makes no sense to try to get a $20 balance up over a $50 threshold if the product isn't performing.
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  • Profile picture of the author Vendor-Lock
    If you switch to direct deposit after your second paycheck,
    they don't charge you those fees. The new tier system is being rolled
    in days, and we'll all just have to wait and see how it works out.
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  • Profile picture of the author Vendor-Lock
    Clickbank is a very good platform. They are more caring about vendor / buyer issues then anyone else, and do more to "make it right" then any other.

    Don't forget folks, a refund or chargeback comes out of your NEXT paycheck if you
    get one. There are thousands of accounts that get 2 or 3 sales, and they get paid.

    Then those 2 or 3 customsers refund because the product wasn't great or they
    were serial refunders. If that vendor doesn't make another sale, Clickbank is out
    the money they refunded to the customer. I'm sure that puts a big dent in their profits.

    If you can't make a few sales per month with the product in clickbank,
    maybe it doesn't belong in clickbank. Maybe make adjustments to the product,
    sales copy, website, video and other things to get those few sales you need.

    After just 2 paychecks you can switch to direct deposit and they don't charge
    those fees then. Imagine if we could get paypal to take a refund off our NEXT sale !?
    That would be great for us vendors. I think Clickbank is a pretty good platform,
    but none will ever be perfect.

    It takes a lot of "balance" to run a big business like clickbank,
    and not a lot of people truly appreciate that, or the hard work they do
    to keep things as clean as possible when they're dealing with some of the most
    shady vendors in the world. I think they do a good job and deserve a pat on the back.
    But, that's just my 2 cents.

    Happy new year everyone !

    Yours truly,
    Jeff Noyes

    Vendor-Lock Software co.
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    • Profile picture of the author Harvey Segal
      Originally Posted by Vendor-Lock View Post

      If you switch to direct deposit after your second paycheck,
      they don't charge you those fees.
      The two-check requirement has been dropped.
      You can opt for direct deposit immediately.

      However I am not clear what fees you are referring to ?


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    • Profile picture of the author Michael Carlin
      Originally Posted by Vendor-Lock View Post

      Clickbank is a very good platform. They are more caring about vendor / buyer issues then anyone else, and do more to "make it right" then any other.

      They don't care about vendor issues. Have you ever sold anything through them?

      I showed them proof that an affiliate was hacking websites, they didn't care. They just let the guy steal my sales. He's still getting paid for my product now.

      The only good thing about CB is that they have a huge affiliate base.

      As for being good to buyers, they just refund everything. They don't address issues, and try to communicate, they just hit the refund button. I doubt they even look at the tickets.

      I'm curious to know why you think CB is so great? They are the 2nd worst for fees after Plimus (now bluesnap) too!

      Oh, and I will never promote IM products (there are some good IM products on there, like Ultimate niche finder), because every internet marketer knows they can buy everything through their own link, so you don't make the commissions you have earned.

      Also, as a product owner I've seen what happens when people mail CB offers, about 25% just buy through their own link.
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  • Profile picture of the author JMcGee2010
    My advice: Don't use Clickbank. They've made tons of money off of Internet Marketers that way. I had an account open one time that I lost almost $200 on. I wonder if there is some kind of way a class action lawsuit could be filed against them? I've often thought about that. If anyone has any ideas, send me a PM.

    It used to be that Clickbank was one of the only networks that would automatically approve you so that's what a lot of people recommended for newbies. But, the times have changed. Anyways, back to my first statement, "Don't use Clickbank".
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    • Profile picture of the author Harvey Segal
      Originally Posted by Michael Carlin View Post

      As for being good to buyers, they just refund everything. They don't address issues, and try to communicate, they just hit the refund button. I doubt they even look at the tickets.
      They don't hit a refund button.

      The customer raises a refund request and the vendor has 24 hours to 'save' the sale i.e to correspond with the customer.

      .
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  • Profile picture of the author Alpha123
    Would they take money out of your bank account if you had no money in your clickbank account left over?
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    • Profile picture of the author Alexa Smith
      Banned
      Originally Posted by Alpha123 View Post

      Would they take money out of your bank account if you had no money in your clickbank account left over?
      No, they don't do that.

      There's so much misunderstanding (not meaning you, Alpha, just "threads like this" in general) about ClickBank's accounting procedures, customer distribution requirement and dormant account charges.

      All that anyone has to do, to avoid these dormant account charges being applied to their account, is to buy one $3/$4 product through their own affiliate link (or have a friend/relative do that) and that re-sets the clock and gives you another 90 days to make a sale.
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      • Profile picture of the author Mark-Dickenson
        Main thing with Clickbank is don't promote crappy products

        Most of the IM products are garbage and will have high refund rates(which is why you see the usual supspects launching on Clicksure)

        You need to have sales from different ip addresses before they will release your money...I had the same problem when I started as well

        Once you meet their criteria, Clickbank is a great place to promote...especially with videos

        I hope this helps

        -Mark
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        • Profile picture of the author Alexa Smith
          Banned
          Originally Posted by Mark-Dickenson View Post

          You need to have sales from different ip addresses before they will release your money
          Call me pedantic, but this isn't quite right, Mark. They can be from one IP address, in fact, as long as they're purchases with 5 different credit-cards. The requirement relates to the credit-cards, not to the customers or their IP numbers. It's a point of some significance, when people are getting friends/family to buy two or three $3/$4 products through their links (using different credit-cards), for the purpose of satisfying the "customer distribution requirement".
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      • Profile picture of the author SEMaster
        Originally Posted by Alexa Smith View Post

        No, they don't do that.

        There's so much misunderstanding (not meaning you, Alpha, just "threads like this" in general) about ClickBank's accounting procedures, customer distribution requirement and dormant account charges.

        All that anyone has to do, to avoid these dormant account charges being applied to their account, is to buy one $3/$4 product through their own affiliate link (or have a friend/relative do that) and that re-sets the clock and gives you another 90 days to make a sale.
        Suppose if someone purchase through my affiliate a recurring product, so i'll not fall in dormant rule until the recurring purchaser keep active their membership? or its still required a fresh sale in 90days time period?

        Thanks in advance
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        • Profile picture of the author Harvey Segal
          Originally Posted by SEMaster View Post

          Suppose if someone purchase through my affiliate a recurring product, so i'll not fall in dormant rule until the recurring purchaser keep active their membership? or its still required a fresh sale in 90days time period?
          Each recurring payment is effectively a new sale.


          .
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          • Profile picture of the author petimi
            I've just logged in to my CB account after a long period of time and saw more then $115 dollars gone via little amounts of debit from clickbank. I find their policy ridiculous. What is wrong with pausing your campaign for a while and then returning to your account?
            From their site: https://accounts.clickbank.com/accounting.html#A5
            "DORMANT ACCOUNTS

            Accounts with a positive balance but no earnings for an extended period of time are considered dormant. Dormant accounts are subject to a charge of $1 per pay period after 90 days of no earnings, $5 per pay period after 180 days of no earnings, and $50 per pay period after 365 days of no earnings. It is your responsibility to manage your account to prevent dormant fees. ClickBank will not notify you when your account is dormant."

            These charges are very excessive. I was gonna pick up promoting products but I think I will be closing my account all together.
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            • Profile picture of the author onSubie
              Originally Posted by petimi View Post

              These charges are very excessive. I was gonna pick up promoting products but I think I will be closing my account all together.

              The charges don't start until your account has been dormant for 3 months.

              If you let your affiliate account go dormant for 3 months then you are playing at a hobby not running a business and you are not a serious affiliate that Clickbank needs to worry about.

              If you are an affiliate marketer then it is important to be on top of your business.

              Recently Clcikbank required all sales pages to have a new banner. They also removed many products that no longer meet their criteria. And they changed some of their ToS.

              These are all things you need to pay attention to in your affiliate business and why you should keep active in your affiliate programs.

              You have to seriously neglect your Clickbank account to lose any significant maintenance fees.

              Most of the people who complain about this start their complaints with "I was a Clickbank affiliate but then I got sick/tried something else/chased other shiny objects/got divorced/moved/had personal issues....". When they come back to Clickbank a year later they are shocked to find their $167 account balance gone.


              You can find other discussions about this very issue in other threads on the forum.
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              • Profile picture of the author PerformanceMan
                Originally Posted by onSubie View Post

                The charges don't start until your account has been dormant for 3 months.

                If you let your affiliate account go dormant for 3 months then you are playing at a hobby not running a business and you are not a serious affiliate that Clickbank needs to worry about.
                That's quite a response, Mr. Judgemental.

                It's a cash grab by Clickbank and it's doubtful it really increases the quality of their affiliates.
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  • Profile picture of the author kingleo101
    Hi

    I really doubt you will be able to get your money back, even if you tried to contact Clickbank i don't think you will get the response your looking for. Look for a clickbank alternative and start again.
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    • Profile picture of the author Kay King
      It's a policy that enriches CB and says NOTHING bad about an affiliate no matter who tries to spin it to be the afiliate's 'fault'.


      In many cases the newer affiliate CAN'T take money out because they haven't fulfilled the CB's stupid rules about number/types of payments for new accts.




      This thread is from 2012 - so rather old news.
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  • Profile picture of the author Stefan Vee
    Old news and Old thread, but still valid today.

    Consider the 80/20 rule here

    For each 100 people starting in this affiliate business, only 20 people would experience a continued success as an affiliate.

    It's just a wild guess, I know, but it's probably even less than that.

    Now imagine that 80% of all start-up affiliate accounts go dormant because they experienced less than 5 successful sales.

    After all, 5 affiliate sales with at least 2 different payment methods are required to get your first pay-check:
    https://support.clickbank.com/entrie...on-Requirement

    Of those 80%, I can imagine that many affiliates bought something through their own affiliate link (like ** university or whatever) to get the ball rolling.

    So most likely, plenty of those dormant accounts had a positive balance.

    That balance didn't evaporate.

    It went into the pockets of a big company.
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