Computer Virus
This is kind of a last ditch effort, but I have a virus on my computer that I have not been able to get rid of. I have not been able to identify the name of the virus. I was using BitDefender as my anti virus software and was told by a computer service company that I should uninstall BitDefender and download a free trial version of Norton Anti-Virus 2009 to try and get rid of the virus. I did that with no luck. I have used spy bot but the virus is still there. I cannot get online so I cannot download any other tools to try and fix the virus.
Here is what is happening......
I can get logged on to Yahoo, but cannot get to my yahoo email. Message comes up "page load error". I cannot get out to other sites from the yahoo page. Interestingly enough I am able to get to gmail when I am logged on to yahoo from the browser. Once I get to gmail I can open my messages. However, again I cannot get out to other websites when putting a URL in the browser as it kicks me right back to gmail.
So, I cannot surf the net.
I have gone through the network connections with the computer service company over the phone and we determined all settings look ok.
So, I am at a loss as to what to do now.
Any suggestions or recommendations?
I cannot afford to take the computer in for evaluation, so I have to either do this for myself or live with it.
I am in the process of setting up a new online offer through my website and would like to get this fixed so I can move forward.
Thanks in advance for any helpful hints about getting this resolved.
Dennis :confused:
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