Flippa May Force You To Pay

44 replies
Hi, just wanted to ask if this has happened to anyone else.

You have an auction at flippa, it does not succeed, then later an original bidder approaches you after the auction and wants to buy. So, you sell it to him.

Did you know that flippa searches the "Who Is" site to see if failed auctions have been sold later on ? They sent me an email telling me they did this. If they see the ownership change after an auction, they will send you an email saying congratulations on the sale of your domain - now you owe us $200.00.

Kind of interesting - I looked in the terms and conditions and it only says if you sell to another buyer during an auction (not after it), then you owe them.

Not sure this practice is very good at all, but anyway I guess they need to check up on sites down the road after an auction failure. Actually they made enough off me by charging me for promotion of the auction that did not succeed, but what can you do ?

So, if you sell sites on flippa, be careful.
#flippa #force #pay
  • Profile picture of the author Arunabh Singh
    Interesting, not sure if they can do this unless the auction was ended above the reserve price i.e. won by a bidder.

    If the auction ended without reaching the reserve price, they have no business asking you for money. If this was the case, I won't give them a dime.
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  • Profile picture of the author napoleonfirst
    That is pretty interesting, and I think you should ask them directly about it.
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    • Profile picture of the author spruchni
      Thanks for the heads up if this is the way it is. Contact them directly to be sure.
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  • Profile picture of the author Newbiemarketer76
    You do not have to pay flippa a dime.. The internet is full of empty threats. The internet as a whole has becomes a cesspool for a scam and half the shit on flippa is just that.

    You have people here making review pages on products they have not used or even know about
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  • Profile picture of the author arranrice
    Well.. it does make sense, as you would not of found a buyer without flippa, however I dont think its good.
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  • Profile picture of the author evilsaigon
    I guess you can report to FBI's Internet crime section which is ic3.gov if this kind of stuff happen.
    Doesn't sound like it's part of their terms and agreement for such a scenario, and they do not have rights to demand such compensation.
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  • Profile picture of the author Jake Draper
    That practice is such BS. You sold your site after an auction. After the auction you could've found your buyer from other advertising efforts on your part.
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  • Profile picture of the author Martinsee
    I have one bid from Flippa buyer, He bided and passed my reserved price, BUT he did not pay for the domain(although i contacted him with details).
    After that, Flippa asked me to pay for the success fee .
    Why?
    My domain had a bid that passed my reserved but not SUCCESSFULL payment.
    I left that fee, did not pay, forgot it.
    and then, my account was banned !

    I don't know why i have to pay for that fee because buyer does not buy the domain.

    I tried to register another account but my new account got banned,too. Because the new account linked to old banned account.
    Try to contact Flippa but no willing answer.

    Since that, i never list domain on Flippa.
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    • Profile picture of the author CrisisCore08
      Originally Posted by Martinsee View Post

      I have one bid from Flippa buyer, He bided and passed my reserved price, BUT he did not pay for the domain(although i contacted him with details).
      After that, Flippa asked me to pay for the success fee .
      Why?
      My domain had a bid that passed my reserved but not SUCCESSFULL payment.
      I left that fee, did not pay, forgot it.
      and then, my account was banned !

      I don't know why i have to pay for that fee because buyer does not buy the domain.

      I tried to register another account but my new account got banned,too. Because the new account linked to old banned account.
      Try to contact Flippa but no willing answer.

      Since that, i never list domain on Flippa.
      Where do you list it now?
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    • Profile picture of the author Mohsin Rasool
      Originally Posted by Martinsee View Post

      I have one bid from Flippa buyer, He bided and passed my reserved price, BUT he did not pay for the domain(although i contacted him with details).
      After that, Flippa asked me to pay for the success fee .
      Why?
      My domain had a bid that passed my reserved but not SUCCESSFULL payment.
      I left that fee, did not pay, forgot it.
      and then, my account was banned !

      I don't know why i have to pay for that fee because buyer does not buy the domain.

      I tried to register another account but my new account got banned,too. Because the new account linked to old banned account.
      Try to contact Flippa but no willing answer.

      Since that, i never list domain on Flippa.

      Hi,

      If your payment is not successful , you can file the dispute and Flippa will remove the fees,
      and relist the auction free of cost. Seems very fair for both sides.

      I have had many auctions where buyer did not pay at the end, i filed the dispute, and
      got all fees removed and auction relisted.

      Hope this help,
      Mohsin
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  • Profile picture of the author victorwilliams
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  • Profile picture of the author agmccall
    Originally Posted by keblack View Post

    Hi, just wanted to ask if this has happened to anyone else.

    You have an auction at flippa, it does not succeed, then later an original bidder approaches you after the auction and wants to buy. So, you sell it to him.

    Did you know that flippa searches the "Who Is" site to see if failed auctions have been sold later on ? They sent me an email telling me they did this. If they see the ownership change after an auction, they will send you an email saying congratulations on the sale of your domain - now you owe us $200.00.

    Kind of interesting - I looked in the terms and conditions and it only says if you sell to another buyer during an auction (not after it), then you owe them.

    Not sure this practice is very good at all, but anyway I guess they need to check up on sites down the road after an auction failure. Actually they made enough off me by charging me for promotion of the auction that did not succeed, but what can you do ?

    So, if you sell sites on flippa, be careful.
    Did you tell them that you can not get blood from a turnip and wish them luck in their endeavor
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  • Profile picture of the author clintmyers
    I can see flippa wanting to protect themselves but they can't charge you after the auction term is up unless they have wording to that effect.
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  • Profile picture of the author franktwin
    wow has flippa really gone to that level?.. I have sold and flipped many sites on flippa with a positive rating of 100%, I never had an issue with them... I guess its because I do a lot of business there they won't bother me... thats' horrible though,... I hope thats not true!
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  • Profile picture of the author LegitIncomes
    Originally Posted by keblack View Post

    Hi, just wanted to ask if this has happened to anyone else.

    You have an auction at flippa, it does not succeed, then later an original bidder approaches you after the auction and wants to buy. So, you sell it to him.

    Did you know that flippa searches the "Who Is" site to see if failed auctions have been sold later on ? They sent me an email telling me they did this. If they see the ownership change after an auction, they will send you an email saying congratulations on the sale of your domain - now you owe us $200.00.

    Kind of interesting - I looked in the terms and conditions and it only says if you sell to another buyer during an auction (not after it), then you owe them.

    Not sure this practice is very good at all, but anyway I guess they need to check up on sites down the road after an auction failure. Actually they made enough off me by charging me for promotion of the auction that did not succeed, but what can you do ?

    So, if you sell sites on flippa, be careful.
    Not enforceable. They have no way of knowing where you found the buyer. I'd tell them to get lost.
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  • Profile picture of the author sbucciarel
    Banned
    Originally Posted by keblack View Post

    Hi, just wanted to ask if this has happened to anyone else.

    You have an auction at flippa, it does not succeed, then later an original bidder approaches you after the auction and wants to buy. So, you sell it to him.

    Did you know that flippa searches the "Who Is" site to see if failed auctions have been sold later on ? They sent me an email telling me they did this. If they see the ownership change after an auction, they will send you an email saying congratulations on the sale of your domain - now you owe us $200.00.

    Kind of interesting - I looked in the terms and conditions and it only says if you sell to another buyer during an auction (not after it), then you owe them.

    Not sure this practice is very good at all, but anyway I guess they need to check up on sites down the road after an auction failure. Actually they made enough off me by charging me for promotion of the auction that did not succeed, but what can you do ?

    So, if you sell sites on flippa, be careful.
    Well, I wouldn't pay them a dime if I sold it after the auction ended at some point. For them to imply that they have control over what you do with your site after it is no longer listed with Flippa is a bit over the top.

    Did the buyer contact you through Flippa or outside of Flippa? I know offers are not allowed to be made via the Flippa pm system.
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  • Profile picture of the author AndrewAU
    Hi Ken.

    Andrew here from Flippa. As in our earlier email to you, congratulations on making a great sale!

    At the end of the day, we're in the business of matching great website buyers with great website sellers and our pricing model reflects this - a modest listing fee upfront with a success fee payable when we've been successful in delivering you a quality buyer for your site as per our terms.

    I'm not sure that you want us to publish the specifics of how your auction played out but I feel it is clear that that Flippa delivered you a great buyer and a terrific website sale on this occasion.

    Hopefully that clarifies it. Feel free to let me know if not.
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    • Profile picture of the author victorwilliams
      a modest listing fee upfront with a success fee payable
      how many people agree with that
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    • Profile picture of the author onegoodman
      Originally Posted by AndrewAU View Post

      Hi Ken.

      Andrew here from Flippa. As in our earlier email to you, congratulations on making a great sale!

      At the end of the day, we're in the business of matching great website buyers with great website sellers and our pricing model reflects this - a modest listing fee upfront with a success fee payable when we've been successful in delivering you a quality buyer for your site as per our terms.

      I'm not sure that you want us to publish the specifics of how your auction played out but I feel it is clear that that Flippa delivered you a great buyer and a terrific website sale on this occasion.

      Hopefully that clarifies it. Feel free to let me know if not.
      Unless the buyer was delivered through Flippa, No Flippa has no right to do so.

      e.g. if i am listing my website on Flippa, and eBay, didn't sell on Flippa but a day or two later sold on Flippa, do i still have to pay Flippa success fee ?

      Now, i can see in your sale that is the case, but unless they did based on internal communication, I would put question mark about their operation of "collecting fees"
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      • Profile picture of the author rondo
        Originally Posted by onegoodman View Post

        Unless the buyer was delivered through Flippa, No Flippa has no right to do so.

        e.g. if i am listing my website on Flippa, and eBay...
        You're not supposed to list it on both Flippa and eBay.
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        • Profile picture of the author onegoodman
          Originally Posted by rondo View Post

          You're not supposed to list it on both Flippa and eBay.
          That was an example

          now just to make it clearer. The auction just "finished" on Flippa, and Just listed on ebay and got sold. Yes, I am assuming that I am that "lucky" Taking into consideration that Flippa will take time to look it up on who.is and not 5 minuets.

          bottom line if the buyer didn't come through Flippa, Flippa has NO right to ask for the money.

          Now, the question, is Flippa looking the information based on internal communication or hunting people ?!
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    • Profile picture of the author kindsvater
      Originally Posted by AndrewAU View Post

      At the end of the day, we're in the business of matching great website buyers with great website sellers and our pricing model reflects this - a modest listing fee upfront with a success fee payable when we've been successful in delivering you a quality buyer for your site as per our terms.
      I'm not sure the statement "when we've been successful in delivering you a quality buyer" fully matches the terms, although maybe that is what happened in this situation.

      Flippa terms:

      Success Fee
      means a Fee that may be payable by the Seller upon (a) the conclusion of an Auction which results in a Winning Bidder; or (b) the acceptance by the Seller of an offer to purchase the Seller's Website via a Private Sale; or (c) when the listed Website/Domain is sold within 30 days of the listing ending.
      The problem is obviously (c).

      That is a restraint on trade where Flippa is arguably dictating ownership of the domain for 30 days, via a financial penalty, without paying you. There is no requirement that Flippa was successful at anything, much less delivering a quality buyer.

      (As an aside, a change in the 'whois' does not mean a domain was "sold".)

      In some places, like California, very unlikely for something like that to be enforced. Australia? Don't know.

      For example, you list a website/domain on Flippa and it doesn't sell. So you list it on the Warrior Forum and it sells.

      I seriously doubt Flippa files lawsuits trying to collect this type of fee. As a practical matter, Flippa may cancel your account. The question is whether you use Flippa enough to justify paying the fee, or telling them to get lost.

      Personally, I wouldn't have something like (c) and use it to try to and collect a few bucks. Some little old lady, unsophisticated and on a fixed income is going to come along, justifiably feel ripped off, and the ensuing hurricane of bad publicity will force a change of policy anyway.

      .
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      • Profile picture of the author sbucciarel
        Banned
        Originally Posted by kindsvater View Post

        Flippa terms:

        The problem is obviously (c).

        That is a restraint on trade where Flippa is arguably dictating ownership of the domain for 30 days, via a financial penalty, without paying you. There is no requirement that Flippa was successful at anything, much less delivering a quality buyer.

        (As an aside, a change in the 'whois' does not mean a domain was "sold".)

        In some places, like California, very unlikely for something like that to be enforced. Australia? Don't know.

        For example, you list a website/domain on Flippa and it doesn't sell. So you list it on the Warrior Forum and it sells.
        Success Fee
        means a Fee that may be payable by the Seller upon (a) the conclusion of an Auction which results in a Winning Bidder; or (b) the acceptance by the Seller of an offer to purchase the Seller's Website via a Private Sale; or (c) when the listed Website/Domain is sold within 30 days of the listing ending.
        Wow ... that's the first I've seen of that little gem in the TOS. I'd like to see that pass muster in a US court of law.
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    • Profile picture of the author darkonetoo
      Originally Posted by AndrewAU View Post


      Please take note of the specifics of the specific scenario here as outlined in the OP:
      - Ken listed his site for sale on Flippa,
      - He negotiated a price with the highest bidder after the auction ended
      - The bidder accepted the price and now owns the site
      - We invoiced Ken a success fee for the sale

      It is pretty clear that Flippa connected the seller with a buyer to make this sale.

      Flippa's intent here is only to recognize the sale when the buyer was introduced to the website for sale via our marketplace (ie we did our job!), regardless of the mechanics of the auction.

      We do not impose any penalty on sellers who found buyers elsewhere - be assured this is rarely the case ...
      I think that AndrewAU has been very decent and forthcoming about their intent.

      I've bought numerous sites on Flippa. Just used the Flippa system as is, no aberrations or deviations.

      Being in business myself, knowing that it is only fair that those you provide service too should be expected to live up to their side of bargains, I can accept their terms. They provide a very useful service for people who like to find sites with potential and buy them mostly completed - without the fussing around necessary when building them yourself.

      If you have a sale quickly (within 30 days) after listing with Flippa, they have a reasonable case that will stand up, unless the buyer didn't bid on your site through the Flippa system.

      DarkOneToo
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  • Profile picture of the author Vincent Abrugar
    Wow! I didn't know Flippa would do that. But if you sell it to the 2nd highest bidder using their system then they have the right to collect their fees.
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  • Profile picture of the author RabbitAnimate
    IMO, if you get buyer from Flippa, and he approach you after the listing is over. You owe Flippa, not the buyer know you from Flippa. but if you sell it to another man, that isn't bid in your auction in Flippa. you owe nothiing. Flippa didn't help you to close the sale.
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  • Profile picture of the author OLechat
    As a few people point out upthread, what we're working against is sellers intentionally taking the transaction off-Flippa as a way to avoid paying success fees. If the transaction goes through as a result of the Flippa auction, we obviously had a large part to play in the sale.

    When the sale goes through as a result of another posting, and the seller feels that the success fee is unwarranted, they can simply contact us at support@flippa.com to let us know that their site sold elsewhere. Of course, evidence in the listing itself may dispute this.

    In the case where a success fee is charged on a transaction that has fallen through in post-sale negotiations, we do need the seller to let us know that the sale won't move forward. Otherwise, we assume that the sale was completed. Sellers can do this by filing a dispute from the sales completion area of their listing.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by OLechat View Post

      As a few people point out upthread, what we're working against is sellers intentionally taking the transaction off-Flippa as a way to avoid paying success fees. If the transaction goes through as a result of the Flippa auction, we obviously had a large part to play in the sale.
      That really depends on a few variables.

      Was there a discussion through Flippa pms regarding taking the sale off Flippa after the listing ended?

      Were any offers made via the Flippa pm system?

      I consider the listing to be a contract with Flippa. A listing that has ended is the end of that contract with Flippa as long as I haven't made any on-Flippa deals with any of the potential buyers or asked for or given contact info via Flippa pm for the purpose of making an off-Flippa deal.

      If the sale has ended without a buyer, and someone contacts me off of Flippa to inquire about the site, and I haven't done any of the above, that's between me and the person asking and is none of Flippa's business at that point.
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      • Profile picture of the author Arunabh Singh
        Originally Posted by sbucciarel View Post

        If the sale has ended without a buyer, and someone contacts me off of Flippa to inquire about the site, and I haven't done any of the above, that's between me and the person asking and is none of Flippa's business at that point.
        This Exactly.

        Unless the sale was a result of the discussion happened on Flippa private message platform they have no right to ask for a success fee.
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  • Profile picture of the author dlane1987
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    • Profile picture of the author Arunabh Singh
      Originally Posted by dlane1987 View Post

      Sounds like a law suit to me
      What is it that you are trying to do? Cookie Stuffing?
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      • Profile picture of the author sbucciarel
        Banned
        Originally Posted by Arunabh Singh View Post

        What is it that you are trying to do? Cookie Stuffing?
        When you quote a cookie stuffer, unless you edit out the hidden image, you just continue the cookie stuffing even after they are banned. Just report cookie stuffers. Don't quote them. You can edit it out if you did quote the hidden image.
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        • Profile picture of the author Arunabh Singh
          Originally Posted by sbucciarel View Post

          When you quote a cookie stuffer, unless you edit out the hidden image, you just continue the cookie stuffing even after they are banned. Just report cookie stuffers. Don't quote them. You can edit it out if you did quote the hidden image.
          I know but forgot, rookie mistake

          I did sent him a warning and reported him.

          Thanks for the reminder.
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  • Profile picture of the author the_icon
    My 2 cents.

    I think you can see the point from both the seller and Flippa. Flippa charge the seller to list his domain on their auction site. They also charge them for successfully selling said website through Flippa.

    If everythings done as it should be then the seller gets rid of his site to someone who he would have not known was interested in it without Flippa and Flippa get a reward for introducing seller to buyer. Job done.

    Now if, and I have no idea if this is the case, the buyer and the seller colluded to complete the sale outside of Flippa to avoid the charges then Flippa are well in their rights to ASK for the expected success fee, but only if they can prove collusion took place.

    That would be the only reason that Flippa could legitimately ask for the fee. Forget the whole we ensure you got a great sale speech from the Flippa rep. The seller paid for the service to list his site. For whatever reason it didnt sell on Flippa but it did sell x amount of time afterwards, privately.

    If Flippa have proof that collusion took place then they should ask for the fee but it doesnt mean that the seller has to pay it.

    And what happens if they dont pay it? Do they serve them? For $200!!! Or do they just ban his account?

    Either way, Flippa need to have proof of collusion to deceive. If they dont have that then they dont have jack, and being a big company like Flippa, they should know that before taking action.

    I think its a case of Flippa wanting as big a chunk of the pie as possible. They want the fee if it sells outside Flippa but they dont want to be liable if a site sells and the buyer does a runner without paying.

    Would be interested to hear what the Flippa rep thinks about the "proof of collusion" viewpoint.
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  • Profile picture of the author Robert Michael
    Either the OP edited the post, or I missed a key detail the first time reading it. Because of that, I removed my previous post.

    Now, since you DID sell it to an original bidder on Flippa, I'd say them asking for a success fee isn't being unreasonable at all.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by Whos That Guru View Post

      Either the OP edited the post, or I missed a key detail the first time reading it. Because of that, I removed my previous post.

      Now, since you DID sell it to an original bidder on Flippa, I'd say them asking for a success fee isn't being unreasonable at all.
      An original bidder is not a buyer until they actually buy the site and pay for it. If there was NO collusion, no devious plot to circumvent the success fees and no communication via Flippa regarding the same, it is no different than any other sale. Unsuccessful listing = end of contract with Flippa. The OP hasn't said whether or not they discussed it via pm on Flippa, so we don't have that one detail that makes a difference.
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      • Profile picture of the author Robert Michael
        Originally Posted by sbucciarel View Post

        An original bidder is not a buyer until they actually buy the site and pay for it. If there was NO collusion, no devious plot of circumvent the success fees and no communication via Flippa regarding the same, it is no different than any other sale. Unsuccessful listing = end of contract with Flippa. The OP hasn't said whether or not they discussed it via pm on Flippa, so we don't have that one detail that makes a difference.
        Yeah, that is also a good point.. Without knowing the exact circumstances its hard to say if he should or shouldn't owe Flippa. oh well. lol
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  • Profile picture of the author dukegman
    Originally Posted by keblack View Post

    They sent me an email telling me they did this. If they see the ownership change after an auction, they will send you an email saying congratulations on the sale of your domain - now you owe us $200.00.
    You sure you got the mail from Flippa? I doubt that. It is not difficult to fake up the "From" of an email. You should contact Flippa directly, and let them know about the mail and ask if it is official mail or from some scammer. When they respond, dont forget to update this thread and let the community know.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by dukegman View Post

      You sure you got the mail from Flippa? I doubt that. It is not difficult to fake up the "From" of an email. You should contact Flippa directly, and let them know about the mail and ask if it is official mail or from some scammer. When they respond, dont forget to update this thread and let the community know.
      He got the mail from Flippa. Flippa employee posted the email in this thread.
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      • Profile picture of the author dukegman
        Originally Posted by sbucciarel View Post

        He got the mail from Flippa. Flippa employee posted the email in this thread.
        Oh. My bad. Thank you for letting me know. I am gonna scroll up to see Flippa's employee's post.
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    Intresting , I Thinks Itz New For Me :O
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  • Profile picture of the author Cesar Sampaio
    Without knowing the specifics it is difficult to say much about the subject.

    But if Flippa truly only does a Whois search to see if the site changed hands after a failed auction this becomes a complicated case.

    A owner can sell the site through other venues later just to have Flippa asking for fees for a service they had nothing to do with.

    It's difficult to keep a good, healthy relationship with customers if you suspect they all to be fraudsters.
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  • Profile picture of the author AndrewAU
    Hi all.

    Please take note of the specifics of the specific scenario here as outlined in the OP:
    - Ken listed his site for sale on Flippa,
    - He negotiated a price with the highest bidder after the auction ended
    - The bidder accepted the price and now owns the site
    - We invoiced Ken a success fee for the sale

    It is pretty clear that Flippa connected the seller with a buyer to make this sale.

    Flippa's intent here is only to recognize the sale when the buyer was introduced to the website for sale via our marketplace (ie we did our job!), regardless of the mechanics of the auction.

    We do not impose any penalty on sellers who found buyers elsewhere - be assured this is rarely the case ...
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    • Profile picture of the author Steve B
      Originally Posted by AndrewAU View Post

      - We invoiced Ken a success fee for the sale

      We do not impose any penalty on sellers who found buyers elsewhere - be assured this is rarely the case ...
      Andrew, how did you determine your invoice amount for the sale? Don't you charge a percentage of the successful bid?

      Also, I would like to know the reason for your 30 day period after the auction close? Obviously you want the money from the after-auction sale but how do you know Flippa had anything do with the buyer seeing the auction, especially if the buyer is not someone who showed interest at Flippa?

      I'm asking these questions because I want to know Flippa's customer service mentality.

      Steve
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  • Profile picture of the author Domenech
    Thanks for sharing. I don't know anything about flippa. Now I have more doubts about selling websites on it.
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  • Profile picture of the author seobro
    These clowns were hounding me. Call Flippa up. Ask them if this is going on. I am sure they will feign ignorance. They are worse than ebay - if that is possible yes. At least ebay does not say - hey I saw your vintage camera on back page. Well, you gotta pay up.

    Site point use to be a great site years ago.
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