Meanwhile, I had to file my first fraudulent transaction report, on top of their internal investigation.
Wondering how often this happens, and sort of wondering how the hackers figured the password. Brute force or PC keylogger? I use RoboForm rather than type my passwords ... is that easily captured or hacked?
What else can I do to protect passwords stored on my PC? I use Sunbelt Software products Vipre and Personal Firewall, and have felt reasonably comfortable with them.
Your experiences, advice and feedback will be appreciated.