I'm frustrated of my newly bought GoDaddy domain

35 replies
Hello!

I just recently bought a new domain from GoDaddy and already updates its nameservers. I add it using the Add-On domain in my cPanel and installed Wordpress on it. But here is the problem.

When I tried to access my brand new domain, it always shows:

This webpage is not available

The connection to mydomain.com was interrupted.

Here are some suggestions:
Reload this webpage later.
Check your Internet connection. Restart any router, modem, or other network devices you may be using.
Add Google Chrome as a permitted program in your firewall's or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again.
If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.


All of my blogs are also using the same nameserver and they are all fine, but why my new domain is not fine? The last time I bought a domain, I had no problems about them and I always get access immediately into my Wordpress panel. Can someone please help me on this?

Thanks!

Jeff
#bought #domain #frustrated #godaddy #newly
  • Profile picture of the author sbucciarel
    Banned
    If you very recently changed the nameservers, it may not have resolved yet. When did you do that and make sure the right nameservers are there. It can sometimes (not always) take several days for a domain name to resolve.
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    • Profile picture of the author Maecenas23
      It takes some time, they are kinda low these days.
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    • Profile picture of the author Jeff Willy
      Originally Posted by sbucciarel View Post

      If you very recently changed the nameservers, it may not have resolved yet. When did you do that and make sure the right nameservers are there. It can sometimes (not always) take several days for a domain name to resolve.
      It was like an hour ago. The nameservers are correct.
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      • Profile picture of the author sovereignn
        Originally Posted by Jeff Caceres View Post

        It was like an hour ago. The nameservers are correct.
        I have this problem a lot with newer websites especially if I visit the page before the nameservers are correct

        Did you try what I mentioned above? :p
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        • Profile picture of the author Jeff Willy
          Originally Posted by sovereignn View Post

          I have this problem a lot with newer websites especially if I visit the page before the nameservers are correct

          Did you try what I mentioned above? :p
          I only have one computer, and I tried every browser and still nothing.
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  • Profile picture of the author kennytan
    For godaddy domains, it may took up to 24 hours to propagate on the DNS server.

    Secondly, you may try to clean your browser cookies and also reset/clear your PC cache if it still don't work after 24 hours.

    I bought a few domains from godaddy too, and all of them propagated after 24 hours only.
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  • When I register domains and update the nameservers it usually resolves within a few hours but once it took almost 48 hours until my website was available so you might have to just wait a bit longer. If it's been longer than that then contact GoDaddy support and see what they have to say.
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  • Profile picture of the author sovereignn
    Try from a different PC or browser
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  • Profile picture of the author Go Daddy
    As mentioned by other users it may just be propagation. Happy to look into this a bit further for you though and make sure. If you feel comfortable please feel free to reply with the domain in question or let us know if it is working now for you. Thanks.

    -Colby
    Go Daddy Social Media team
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  • Profile picture of the author Jeff Willy
    I am still waiting for this though. I should have registered that domain in NameCheap instead of GoDaddy. This really makes me so frustrated, coz' I cannot wait to take action on what I am suppose to experiment on. Newly registered domains can't be transferred until they are 60 days old.

    A very bad decision on registering this with GoDaddy, I should have put NameCheap in my mind. Ten bucks of waste (should have used coupon but there is no "Enter Coupon Code" when I bought my new domain. This one delayed my day, my BAD! Stupid me.
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by Jeff Caceres View Post

      I am still waiting for this though. I should have registered that domain in NameCheap instead of GoDaddy. This really makes me so frustrated, coz' I cannot wait to take action on what I am suppose to experiment on. Newly registered domains can't be transferred until they are 60 days old.

      A very bad decision on registering this with GoDaddy, I should have put NameCheap in my mind. Ten bucks of waste (should have used coupon but there is no "Enter Coupon Code" when I bought my new domain. This one delayed my day, my BAD! Stupid me.

      If it was just an hour, you may have to wait up to 48 hrs. Godaddy responded in this thread and offered to check it out for you.
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      • Profile picture of the author TimK06
        This is very frustrating I know! However I have a couple similar issues and this is how I resolved them.
        1. Give everything 3-5 hours to update successfully
        2. Refresh your page, clear your cookies and cache
        3. If you're typing in your name server verifation information copy and paste it from the original email
        4. If you're copying and pasting the name server information try typing it in manually

        I hope this helps you.
        Kind regards
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    • Profile picture of the author wolfmmiii
      Originally Posted by Jeff Caceres View Post

      I am still waiting for this though. I should have registered that domain in NameCheap instead of GoDaddy. This really makes me so frustrated, coz' I cannot wait to take action on what I am suppose to experiment on. Newly registered domains can't be transferred until they are 60 days old.

      A very bad decision on registering this with GoDaddy, I should have put NameCheap in my mind. Ten bucks of waste (should have used coupon but there is no "Enter Coupon Code" when I bought my new domain. This one delayed my day, my BAD! Stupid me.
      It doesn't matter where you registered it. DNS is what it is.
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    • Profile picture of the author Matt79
      Originally Posted by Jeff Caceres View Post

      I am still waiting for this though. I should have registered that domain in NameCheap instead of GoDaddy. This really makes me so frustrated, coz' I cannot wait to take action on what I am suppose to experiment on. Newly registered domains can't be transferred until they are 60 days old.

      A very bad decision on registering this with GoDaddy, I should have put NameCheap in my mind. Ten bucks of waste (should have used coupon but there is no "Enter Coupon Code" when I bought my new domain. This one delayed my day, my BAD! Stupid me.
      How is this godaddy's fault? You're not even using their nameservers. Did you check to see that the IP Addresses are correct?
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      • Profile picture of the author wolfmmiii
        Originally Posted by fitnesshc View Post

        How is this godaddy's fault? You're not even using their nameservers. Did you check to see that the IP Addresses are correct?
        Didn't you know? It's always GoDaddy's fault. I swear, the grief that they get in this forum is unreal. Over a decade with them (HUNDREDS of domains) and I can count on one hand the number of outages I've had while hosted with them.
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      • Profile picture of the author Jeff Willy
        Originally Posted by joseph7384 View Post

        I'm a bit confused, above you state that you created an add-on domain on your C-panel but below, you state that it's a friends C-panel. Which is it?

        If you have access to your friends C-panel, how could you not know what hosting it is?

        If your friends nameservers are private then how were you able to change the nameservers that Godaddy assigned to your friends nameservers?
        No...I dont have access to his cPanel. He provided me with a different cPanel login details under my main domain.

        Originally Posted by clickthosekeys View Post

        Is it possible the domain was previously owned by someone else? If so, the paths around the internet may already be firmly established and the new paths will take longer to propagate. I've moved some of my older domains before and had it take several days before they started working at the new location.
        Nope. This domain is brand new.

        Originally Posted by fitnesshc View Post

        How is this godaddy's fault? You're not even using their nameservers. Did you check to see that the IP Addresses are correct?
        I have already set them to GoDaddy's default and edited the A record under DNS manager, which the customer support from the hosting company provided me the public IP address that would be assigned to this domain suggested. It was detected that the new domain I have was assigned to a local IP and not public.
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  • Profile picture of the author abbe77
    You can use pagewash.com to check the latest look of your site even DNS or nameservers are not propagated fully.
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    • Profile picture of the author Clintin
      Hey like everyone else has already stated, it can sometimes take a few hours or even a few days. I have noticed that if you visit the site before the nameservers are changed then you will see the error message.

      When this happens I always check by using my smart phone browser and it shows my sites.

      It shouldn't take too long, have you cleared your cookies and cache? If it doesn't work make sure you contact your hosting company. You can also you HMA to check to see if everything is working, or if it is just you.
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    • Profile picture of the author Jeff Willy
      Originally Posted by edhuu View Post

      Just wait for a moment.. usually it's only take a while before it's updated.. just check again tomorrow and if it's still the same.. why don't you contact the support from godaddy?
      I already contacted them and they replied, but it doesn't help. They only showed me the stats of my domain's nameservers, and they told me that I need to refresh the zone file by contacting the hosting provider (which I don't know what web hosting it is because the nameservers are private). My domains are assigned to my friend's shared web hosting account, which he only gave me cPanel details and nothing else. I already contacted him but still waiting for his response.

      Originally Posted by Clintin View Post

      Hey like everyone else has already stated, it can sometimes take a few hours or even a few days. I have noticed that if you visit the site before the nameservers are changed then you will see the error message.

      When this happens I always check by using my smart phone browser and it shows my sites.

      It shouldn't take too long, have you cleared your cookies and cache? If it doesn't work make sure you contact your hosting company. You can also you HMA to check to see if everything is working, or if it is just you.
      I've already done that, clearing the cache and cookies, still nothing. My blogs are hosted from a shared web hosting plan, and I tried to contact my friend on what web hosting company are my blogs being hosted, because the nameservers attached are "private".

      Originally Posted by abbe77 View Post

      You can use pagewash.com to check the latest look of your site even DNS or nameservers are not propagated fully.
      I tried PageWash, and this happened:

      The proxy can't access that server, sorry.

      The owner of this proxy has restricted which servers it can access, presumably for security or bandwidth reasons. The server you just tried to access is not on the list of allowed servers.


      Originally Posted by SendCards View Post

      I have changed the DNS on hundreds of domains and then have added them to my cpanel...

      It is always straight forward except when I mispell the domain in one spot or another...Happened the other day and I just was about to start cursing until I realized I had spelled the domain wrong .......again...

      I made the changes and just minutes later it was resolving fine....

      Just a thought...
      I double or triple check my nameservers, and they are all spelled correctly. But still this issue has not resolved as of today. It's 12 hours and counting.
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      • Profile picture of the author davezan
        Originally Posted by Jeff Caceres View Post

        I double or triple check my nameservers, and they are all spelled correctly. But still this issue has not resolved as of today. It's 12 hours and counting.
        Try a "proxy server" (e.g. hidemyass.com) and see if something shows up. If the
        domain name displays its intended website through that, then it is just a matter
        of how soon your Internet Service Provider "catches on" with the change.

        It's one of those things that no single entity has complete and full control over,
        alas.

        Originally Posted by joseph7384 View Post

        If you have access to your friends C-panel, how could you not know what hosting it is?

        If your friends nameservers are private then how were you able to change the nameservers that Godaddy assigned to your friends nameservers?
        It's possible the OP only knows the nameservers themselves and not the specifics
        behind them (e.g. IP address, A-records, etc.). No one's born knowing any of this,
        after all.
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  • Profile picture of the author BigDim
    You may need to change the ip in your hosts file in your windows folder on your computer.
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  • Profile picture of the author edhuu
    Just wait for a moment.. usually it's only take a while before it's updated.. just check again tomorrow and if it's still the same.. why don't you contact the support from godaddy?
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    • Profile picture of the author SendCards
      I have changed the DNS on hundreds of domains and then have added them to my cpanel...

      It is always straight forward except when I mispell the domain in one spot or another...Happened the other day and I just was about to start cursing until I realized I had spelled the domain wrong .......again...

      I made the changes and just minutes later it was resolving fine....

      Just a thought...
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  • Just wait sometimes they are instant for me! Other times I've had to wait days for it to work.
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  • Profile picture of the author heartnet02
    It might take 24-48 hours to see and effect after you have changed your nameservers.
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  • Profile picture of the author Lokahi
    It could take up to 24 hours for this problem to clear up. If it's just been an hour, it might be too soon to contact their customer service.
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  • Profile picture of the author Terry Heath
    Is it possible the domain was previously owned by someone else? If so, the paths around the internet may already be firmly established and the new paths will take longer to propagate. I've moved some of my older domains before and had it take several days before they started working at the new location.
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  • Profile picture of the author William Fox
    Unless the nameserver is protected from the public, you would be able to do a whois to see who it belongs to. I'm with the majority that it sometimes takes time whether it is GoDaddy or Namecheap and I use both and have experienced the delay issues on occasion.
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  • Profile picture of the author Jeff Willy
    UPDATE: Finally, everything's resolved. The IP change of A Name did the trick. Now I can finally see my new domain. From now on, I will do this every time I buy a niche domain.

    EDIT: Site has gone down again just now after I have installed basic Wordpress plugins.
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    • Profile picture of the author Jill Carpenter
      and they told me that I need to refresh the zone file by contacting the hosting provider (which I don't know what web hosting it is because the nameservers are private). My domains are assigned to my friend's shared web hosting account, which he only gave me cPanel details and nothing else. I already contacted him but still waiting for his response.
      That is NOT a GD issue.


      Originally Posted by Jeff Caceres View Post

      UPDATE: Finally, everything's resolved. The IP change of A Name did the trick. Now I can finally see my new domain. From now on, I will do this every time I buy a niche domain.

      EDIT: Site has gone down again just now after I have installed basic Wordpress plugins.
      That shouldn't affect anything unless your plugins are old/outdated/corrupt.

      But there is a BIGGER issue here.

      No clue why you are hosting your site on a friends hosting space.

      Get your own hosting and I think you are going to have a much easier time.
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      • Profile picture of the author Jeff Willy
        Originally Posted by Jill Carpenter View Post

        That is NOT a GD issue.




        That shouldn't affect anything unless your plugins are old/outdated/corrupt.

        But there is a BIGGER issue here.

        No clue why you are hosting your site on a friends hosting space.

        Get your own hosting and I think you are going to have a much easier time.
        I'm actually broke right now, that's the reason.
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        • Profile picture of the author 360webfirm
          Ok, I have been using Go daddy for a lot of time, several years and sometimes it just takes time to show on the internet. There is one tool you can try, open the site up by a third party website. I use WebPagetest - Website Performance and Optimization Test to see what the website looks like from several locations. Sometimes, its juts my ISP that does not update the DNS on my end, but others can see the updates changes.

          What you are referring to and the issues you are having are not Go daddy related.
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