Which do you prefer? [questions to product owners]
2. having 3 sales with 2 refunds.
And why?
Edited : okay okay, let me make it more realistic. haha
1. 50 sales with 5 refunds.
or
2. 60 sales with 15 refunds.
or
3. 10 sales with no refunds.
Because what i was thinking is that maybe some ppl will still take option 2 with the reason that there is more exposure, and next time they might buy again.
Because not all who seek a refund feels the product sucks, it could just mean they feel its good but they dont want to use it, so maybe the next launch they may check it out again.
And some seek a refund for the sake of it, but you still can benefit from it, like if you recommend them 3rd party services and u might earn some residual commission etc.
There are a few of other reasons i can think of like reviewers who purchase and review then get a refund etc. But i would like to hear from u guys.
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