Show Me What The Product Is Like Before I Buy

by amuro
17 replies
If you want me to buy something be it internet marketing or any other stuff, better showed me what the product is like and how it can benefit me before I - not you - decide whether or not to buy.

I don't depend on people' testimonies and earnings screenshots - which can be easily manipulated these days.

Show me a simple demo video of what the product is like. It can be software or members area walkthrough. If I like what I see and it makes sense to me on how it benefits me, then I buy.

I don't need long persuasive sales pitch or letter, cinematic music, going to streets to pick up random people to help them make money or any kind of that stuff.
#buy #product #show
  • Profile picture of the author m00d
    ok good deal, then you are not most folks target market, you are too smart.
    Signature
    Cheap WordPress Hosting @ 3Host
    {{ DiscussionBoard.errors[7792289].message }}
    • Profile picture of the author WillR
      Originally Posted by m00d View Post

      ok good deal, then you are not most folks target market, you are too smart.
      Exactly.

      You'll find most sellers do not want you as a customer.

      Far easier fish in the sea than you.

      Sad (maybe)... but true.
      {{ DiscussionBoard.errors[7792335].message }}
      • Profile picture of the author john01a
        Originally Posted by WillR View Post

        Exactly.

        You'll find most sellers do not want you as a customer.

        Far easier fish in the sea than you.

        Sad (maybe)... but true.
        I'd have to say that it is sad.

        Why wouldn't a seller want to let people know what their product is all about? It makes sense that, is a seller was proud of the quality of their product, they'd be comfortable to let the potential customer know exactly what they're buying.

        Which would a customer prefer:
        *a long sales page using very convincing words but telling you next to nothing about the product...
        *or, a sales page that actually tells you what the product is all about, whether it's screen shots, a video, or even just a detailed description

        And, from a seller's point of view, I'm guessing that a customer who knew exactly what they were about to buy, be less inclined to ask for a refund.

        Sure, the sales page with all those convincing words may result in more words... but it also means that the customer doesn't really know what to expect. If it's not what they were expecting, they'd be more likely to ask for a refund.

        So, what's the negative side to letting the customer know what they're buying? Why keep it a mystery?
        {{ DiscussionBoard.errors[7792605].message }}
        • Profile picture of the author WillR
          Originally Posted by john01a View Post

          I'd have to say that it is sad.

          Why wouldn't a seller want to let people know what their product is all about? It makes sense that, is a seller was proud of the quality of their product, they'd be comfortable to let the potential customer know exactly what they're buying.

          Which would a customer prefer:
          *a long sales page using very convincing words but telling you next to nothing about the product...
          *or, a sales page that actually tells you what the product is all about, whether it's screen shots, a video, or even just a detailed description

          And, from a seller's point of view, I'm guessing that a customer who knew exactly what they were about to buy, be less inclined to ask for a refund.

          Sure, the sales page with all those convincing words may result in more words... but it also means that the customer doesn't really know what to expect. If it's not what they were expecting, they'd be more likely to ask for a refund.

          So, what's the negative side to letting the customer know what they're buying? Why keep it a mystery?
          Because that's exactly what a lot of sellers in this industry rely on -- mystery and hype. In a lot of cases if vendors showed people exactly what they were giving them, you (the customers) would walk the other way.

          They do it to sell more stuff - plain and simple.

          People are less likely to return something once they have bought it since it would be admitting their own judgement was off as well. That's why even a lot of people who hate products don't bother asking for refunds. So these vendors would rather keep the mystery and the hype and have you believe you are buying something better than it actually is. They make more money that way.

          I agree with what the OP said and think all products should show you exactly what you are getting in as much detail as possible. All I am saying is that this is the reason why a lot of vendors do not do that and don't care about customers who want to see all of that info.
          {{ DiscussionBoard.errors[7792641].message }}
  • Profile picture of the author khooster1
    These look like great tips for my next WSO. Cheers,
    {{ DiscussionBoard.errors[7792294].message }}
  • Profile picture of the author HzCy
    Originally Posted by amuro View Post

    If you want me to buy something be it internet marketing or any other stuff, better showed me what the product is like and how it can benefit me before I - not you - decide whether or not to buy.

    I don't depend on people' testimonies and earnings screenshots - which can be easily manipulated these days.

    Show me a simple demo video of what the product is like. It can be software or members area walkthrough. If I like what I see and it makes sense to me on how it benefits me, then I buy.

    I don't need long persuasive sales pitch or letter, cinematic music, going to streets to pick up random people to help them make money or any kind of that stuff.

    Great, thanks for that. I will definetly come up with some.
    {{ DiscussionBoard.errors[7792355].message }}
  • Profile picture of the author MktCoach
    I'm there with you Amuro.

    I too hate buying the cat in the poke - and yet it is THE #1 most successful way of selling (I.M.) products online. They sell you a VISION - not so much a "product."

    I've resisted doing that in my promotions - and have managed to make good sales nevertheless. Being upfront probably "robbed" me of 90% of potential buyers, but surely it also prevented me from 90% refunds.

    And as for refunds, some marketers KNOW that only a small portion of your buyers will actually take the trouble to ask for a refund, so even those unsatisfied ones will - in effect - be your source of incomes.

    For me, the trouble with that is the FOLLOW-UP sales (not to mention ETHICS). If I were to sell people on something they didn't sign up for, what would my chances of a follow-up sale be with any one of those?

    In other words, it all comes out in the wash. At the end of a cycle, the client who is treated with respect will have a MUCH higher chance of becoming a loyal client and will purchase from you multiple times - if he/she continues to like what you're offering.

    Conversely, clients who feel CHEATED - even if they don't ask for a refund - are extremely unlikely to come back for more.

    In my view, the honest up-front approach is MUCH BETTER for the LONG-TERM relationship building and success.
    Signature
    Here's a unique 100% FREE book about the best online business models. No strings attached. Enjoy!
    Looking for an online business system that works?
    Time you checked out the IM Competitive Edge.
    {{ DiscussionBoard.errors[7792677].message }}
  • Profile picture of the author troy23
    Great post
    I agree 100%.
    I also favour try before you buy.
    If any money is made from the demo version then we will have no hesitation in upgrading to the main product.
    {{ DiscussionBoard.errors[7792824].message }}
  • Profile picture of the author travlinguy
    In my experience the BIGGEST mistake marketers of all types (not just online) make is not explaining their product or service properly. They think because they're familiar with it, everyone is. If your offer isn't clear enough for a kid in first grade to understand you're losing sales.
    {{ DiscussionBoard.errors[7792898].message }}
  • Profile picture of the author innozemec
    I always provide demo or video walkthrough of the software i sell!

    Thanks for your heads up though
    {{ DiscussionBoard.errors[7792908].message }}
  • Profile picture of the author Velant
    Originally Posted by amuro View Post

    If you want me to buy something be it internet marketing or any other stuff, better showed me what the product is like and how it can benefit me before I - not you - decide whether or not to buy.

    I don't depend on people' testimonies and earnings screenshots - which can be easily manipulated these days.

    Show me a simple demo video of what the product is like. It can be software or members area walkthrough. If I like what I see and it makes sense to me on how it benefits me, then I buy.

    Demo fo what product does is certainly great, but I personally also look for trustworthy, forum-like testimonials.
    {{ DiscussionBoard.errors[7793448].message }}
  • Profile picture of the author Fadiz
    WAIT are you trying to say you don't want to buy my magic bullet software AKA how to crush google, facebook, twitter and possibly pinterest with no work at all in 2013 without watching a video or a demo on how I used it to make 764$ and 67 cents in 3 hours ?

    You are such a bad customer
    {{ DiscussionBoard.errors[7793508].message }}
    • Profile picture of the author Tony Marriott
      I can see exactly what you are saying and agree 100% about showing as much about your product as you can to customers.

      I think this does work with some products but of course they have to be good products. I find it works great for software. I wouldn't even think about selling a software product without a video demo at least.

      A lot of software even offer free/low cost trials so you can actually try the thing first. That shows confidence in your product.

      If your product's good and you are confident people will like what they get then showing it off is a good plan.

      Also for software it is a practical sales method.

      Unlike ebooks for instance. More difficult to show the value "inside" an ebook without giving it away.

      Of course the whole secrecy and other selling techniques like scarcity, shouting out benefits rather than features etc all lend themselves to a sales letter that, in the end tells you nothing about the product because it is simply designed to hit your emotional buttons and get you to buy it.

      And it seems to work very well so I doubt you will see it going away any time soon.
      {{ DiscussionBoard.errors[7793923].message }}
  • Profile picture of the author Chri5123
    Originally Posted by amuro View Post

    If you want me to buy something be it internet marketing or any other stuff, better showed me what the product is like and how it can benefit me before I - not you - decide whether or not to buy.

    I don't depend on people' testimonies and earnings screenshots - which can be easily manipulated these days.

    Show me a simple demo video of what the product is like. It can be software or members area walkthrough. If I like what I see and it makes sense to me on how it benefits me, then I buy.

    I don't need long persuasive sales pitch or letter, cinematic music, going to streets to pick up random people to help them make money or any kind of that stuff.
    Good post - a good sales page should target both sorts of people in my opinion. Some just want the base facts and some others want to see all the bells and whistles.

    This applies to any niche and not just MMO.
    {{ DiscussionBoard.errors[7794158].message }}
  • Profile picture of the author Kenster
    Unfortunately most buyers look at the sales copy more than how the product will actually benefit them in what they are CURRENTLY doing in their business.

    Therefore vendors typically are more aggressive with sales copy and not as interested in just laying out the facts and product walk-throughs...because it only makes sense for them.
    {{ DiscussionBoard.errors[7794170].message }}
  • Profile picture of the author mstrmindmktg
    The thing is too you are not just selling a product - you are selling what the product is going to do for the buyer. So your sales page has to paint that picture for the reader of the success they will experience by following your great methods.

    Whether you do that with words, video or screen shots of the actual product the buyer still has to see themselves in the result they desire from buying your product.
    {{ DiscussionBoard.errors[7795228].message }}
  • Profile picture of the author Bayo
    Originally Posted by amuro View Post

    If you want me to buy something be it internet marketing or any other stuff, better showed me what the product is like and how it can benefit me before I - not you - decide whether or not to buy.

    I don't depend on people' testimonies and earnings screenshots - which can be easily manipulated these days.

    Show me a simple demo video of what the product is like. It can be software or members area walkthrough. If I like what I see and it makes sense to me on how it benefits me, then I buy.

    I don't need long persuasive sales pitch or letter, cinematic music, going to streets to pick up random people to help them make money or any kind of that stuff.
    I agree with Will.

    For a product being offered on a dime-sale that starts at $4.00 you won't be the ideal customer of most sellers who want to build a list first and aren't particularly seeking highly-qualified prospects.

    I know, sad but true on bot the $4 product and the buyer profile!.
    {{ DiscussionBoard.errors[7823481].message }}

Trending Topics