Tech Help Needed - Cannot Connect to Http

[Dennis Wagoner]

Ok here's one for you.

My kid's computer will not connect to http sites, but will connect to the secure sites which begin with https.

I have scanned with Adaware, AVG, and SpyBot and can find no malware, and used the reset command for Winsock, but that didn't help either.

Email comes through fine on Outlook, so I know I have an internet connection which works.

This has left me, wondering if I have a port blocked or something.

Anyone else encounter this situation before?

I'm stumped!

Thanks,
Dennis

[jacktackett]

Dennis, to see if its a blocked port -check your firewall to see if its blocked.
Next check your hosts file to see if somethings messed with that.

you can also check from a dos prompt with telnet commands:

C:\telnet Welcome! - The Apache Software Foundation 80
HEAD / HTTP/1.1
Host: Welcome! - The Apache Software Foundation

and see if you get any information returned. if not also look at your router to see if its blocking ports or if they're being redirected somewhere.

good luck,
--Jack

[Steven Fullman]

OK - you've got port 80 blocked somewhere.

secure http (https) uses port 443

ordinary http uses port 80

You say it's your kids PC...does that mean your PC is fine, using the same connection?

If so, it won't be a router setting...so check the Windows Firewall (or any other 3rd party firewall you might have), and make sure port 80 is open.

Steve

[Dennis Wagoner]

Thanks for the help Warriors.

The system uses XP, seems I failed to mention that critical piece of info.

I connect via wireless router, and she connects to it via cable.

Ok, checked the hosts file, and everything looks fine.

Turned off firewall, and still didn't connect.

Also checked the actual internet connection to my kids computer by cutting the wireless connection on my laptop and using her cable.

Everything worked fine.

Evidently the fault is in her configuration somewhere, but I'm at a loss
currently as to where it may be.

I tried beating the system profusely with the keyboard, but that didn't
seem to help either.

Any other suggestions would be greatly appreciated.

Dennis

[Michael Mayo]

Hi Dennis,

Have you tried this?

Try going to Start --> Run then type in cmd and click on Ok. This will
bring up the command prompt, here type in netsh winsock reset catalog
then after a few seconds it will say that you must restart, type exit, then
restart computer and try again.

Michael

[Michael Mayo]

Oh, do you have zone alarm on the system?

If so, try shutting it down and restart it.

If that fails you may have a corrupt zone alarm file
some where and may need to un-install the program.

Michael

[Dennis Wagoner]

Hi Michael,

No zone alarm installed.

Tried the winsock reset command with no love.

Thanks for your time!

Hoping I won't have to reinstall Windows


Dennis

[bt]

Have you tried re installing your Internet Explorer browser. I don't know If you are running IE7 Try re installing your IE browser and see if that does the trick. I was having the same problem, but after I re installed IE7 that fixed my problem.

[HDRider]

Did you try restoring your computer using go back in XP

If it just started try going back a few days and you might correct what ever caused the problem

[Dennis Wagoner]

I'm running Firefox, and haven't re-installed it, but will do so.

No, I didn't restore the system, guess that will be the next thing.

Thanks for your suggestions!

[bt]

Ok, If you have IE installed on your computer just go through your IE browser and see if http sites load ok, that will tell you if It's firefox causing the problem. If you don't have IE installed, just intall It and try to load http sites.

[Brian Alaway]

might want to try:
Start Run> firefox -safe-mode
Continue in Safe Mode

if that works you can run it again and select Disable all add-ons then Make changes and restart or you can disable them one at a time through Tools/Add-ons

[Dennis Wagoner]

Neither FF or IE will work with http.

I'll boot into safe mode to see if either work there.

EDIT:

Alright, both work while booted into safe mode with networking.

Guess I'll turn off all non system start up files and start adding
them one at a time till something breaks.

[HDRider]

Might also want to check this

In your internet options settings in the control panel, Connection Tab, Lan Settings make sure use Proxy server is unchecked