Help! Can't Remove Anti-Spyware/Malware Program
I downloaded the new free version of AVG Anti-Virus, but when I tried to install it, it told me I had to remove the EWido anti-spyware/malware program sitting on my computer first. Ok, no problem. But when I did that, it removed all components but one. It keeps giving me this error message:
"Cannot delete context.dll:Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."
What??? It's not a disk, it's a program on my hard drive. And the program name/location is C:\Program Files\ewido anti-spyware 4.0 -- NOT context.dll. What does THAT mean???
Help! Does anybody know how I can get rid of it?
Thanks,
Michelle
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