What's the BEST Free, Live Chat support software?

20 replies
I'm working on a new split test for one of my niche products, and before I go buying a better "paid" live chat support software/service, I want to test to see if having the Live Chat on the page increases conversions. So I'm looking for the Best FREE live chat software...

any suggestions? please, only ones you've used and recommend.

thanks!
Matt
#chat #free #live #software #support
  • Profile picture of the author RobinInTexas
    They've been bought out since the last time I used them, and it may or may not fit your needs, or may requires some heavy duty adaptation to mak it work for you but it is mature and works well Why Userplane?
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    Robin



    ...Even if you're on the right track, you'll get run over if you just set there.
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  • Profile picture of the author JSProjects
    Zopim is pretty awesome. (It's what I use on the site in my sig.)

    http://www.zopim.com

    Easy to install and use. The free version should be pretty sufficient for most people.
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  • Profile picture of the author qualitynurse
    I agree that comm100 or zopim will be a good choice and once you have the data or the volume of customers going to your live chats, then you can upgrade to systems like velaro.
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  • Profile picture of the author bmw040
    I have installed com100 on 5 of my clients sites.

    No complaints what-so-ever.

    I second com100

    To Your Success,

    Brian
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  • Profile picture of the author mrgoe
    Zopim is the way to go. trust my instincts I`ve also found that wordpress has some neat plugins that do the do also.
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    Worked as a senior editor on ThePricer.org, experienced in financial topics
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  • Profile picture of the author Apra Barua
    You can try Mibew.
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  • Profile picture of the author christiangrey
    Banned
    Zopim is pretty good. You should try it.
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  • Profile picture of the author Johndeleion
    I recommend you try eAssistance Pro live chat software this is best option for online chat support, i tried from last 6 months and get awesome results. Registered here https://account.eassistancepro.com/register.php and take 15 days free trial:

    Hope it helps
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  • Profile picture of the author jazbo
    zopim is the one I have sed with no problems before.
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    • Profile picture of the author Aliz
      I recommend Offerchat(https://www.offerchat.com/). It's a free live chat tool that many have been using today. It's nice because installation is very easy and you could apply it to many websites. I've been reading a lot about it because I'm also interested with this chat tool. Many reviews have been posted about it and you could try reading at Livechat | User Reviews. The reviews are made by the users and I hope that the reviews would help you. It's up to your preferences.
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      • Profile picture of the author Paul Davies
        zopim is the best choice I think!!
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  • Profile picture of the author Michael Mayhew
    I use Craftysyntax
    Crafty Syntax Live Help

    Been using it for years.
    Free.
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    IMO Partnership. A National Insurance Marketing Alliance.
    http://www.imopartnership.com/

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  • Profile picture of the author Pictogrram
    Provide Support - Live Chat Software - a handy tool, coz it brings not only live chat functionality, but also visitor tracking.
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    • Profile picture of the author LABEShops
      I have used a lot of them and currently use mylivechat.com - I like their monitoring program.
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      Owner of LABEShops.com & 20+ Niche Online Stores as well as Scifispace.com and other sites. Recommended Host: Evolve

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  • Profile picture of the author oscarsjohn
    I am using eAssistance Pro live chat software and it is very user friendly.
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  • Profile picture of the author Matt Callen
    I actually started using one called "Pure Chat" that is really good and free.
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    #1 Best Shopping Cart and Affiliate Management Software!
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  • Profile picture of the author NK
    I'm using Zopim and it's pretty easy to use. Never tried any others though, so I can't really compare but so far so good
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    Affiliate Link Cloaking & Tracking Software - The most powerful tool available for affiliate marketers who are sick and tired of making way too little money!
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  • Profile picture of the author vishwa
    I will prefer livezilla because it is free and have some great features.
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    Techbizmasters.com- Blogging, Technology, and Digital Marketing
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  • Profile picture of the author BradVert2013
    I was actually researching this exact thing yesterday. If you're using Wordpress, they have tons of live chat plugins - all for free.
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