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HELP Paypal has limited my account!!

by FitMarketer
15 replies
I just logged onto my email and got a notification that my PP account has been limited

They need proof of sales invoices, supplier info, and tracking IDS

Problem is all my sales come from Online website sales

I have uploaded proof from JV Zoo on my sales

Screenshots from Flippa

Supplier screenshots such as suppliers I used like Hostgator and godaddy

Is this enough????


Worst thing is they have reversed the withdrawl I made Sunday of over $2000!

Now I cannot withdraw

What should I do?
#account #limited #paypal
  • Profile picture of the author HzCy
    This is a well known case, they do it all the time after you get over a certain limit.

    What you need to do is just send them your ID copy. Just contact the support, you will be fine again in 24 hours.

    Good luck !
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  • Profile picture of the author Charles AK
    hello, call them right now and tell them you sent them the info, there generally pretty nice over the phone, my paypal debit card gets limited all the time I just call them and they lift the limit.

    they just want to know that you are the one using the paypal account, especially if you haven't had many transactions before that.

    this happened to me before, so I called them up and they fixed it right there.
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  • Profile picture of the author stoltingmediagroup
    Step one: Breathe....in.... and out.....

    Step two: relax and know that this is not isolated and most marketers who do any significant transactions via Paypal will have come across this.

    Step three: You have already submitted some material, so go into your account, find the appropriate phone number to call and...

    Step 4: Talk to a real person and let them know you are co-operating and let them know you are also a real and legit person doing legit transactions etc, and try to work with them to get your issue resolved a.s.a.p.
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  • Profile picture of the author rmolina88
    This has happened two times to me already and a simple phone call will solve everything.
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  • Profile picture of the author FitMarketer
    Thanks for all the advice trying to stay calm and breathe but

    The support is already closed for today

    And that $2000 I was withdrawing on Sunday that they reversed was my rent that is due TODAY!

    How long does it normally take to sort out after a phone call?
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    • Profile picture of the author stoltingmediagroup
      Originally Posted by FitMarketer View Post

      The support is already closed for today
      And that $2000 I was withdrawing on Sunday that they reversed was my rent that is due TODAY! How long does it normally take to sort out after a phone call?
      Ah yes, the dreaded "Rent Due - Money Frozen Scenario".

      Looks like their hours are: 4:00 AM to 10:00 PM Pacific Time Monday through Friday, so depending on how that translates into your timezone, all you can really do is set your alarm and contact them first thing in the morning.

      Regarding how long it would take to fix, would depend on any outstanding issues, docs etc. Technically, if you escalate it to the right person, they can simply press a button and your funds are free to use. Thus you will have to call and see how things progress.
      Signature
      Arnold Stolting - Stolting Media Group
      "I LOVE The Song! The Vibe Is Positive And Firm!" - Kymani Marley. (Son of Bob Marley).
      "Very High Quality!" Jeremy Harding - Manager / Producer. Sean Paul.
      "They Are FANTASTIC!" - Willie Crawford.
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      • Profile picture of the author FitMarketer
        Originally Posted by stoltingmediagroup View Post

        Ah yes, the dreaded "Rent Due - Money Frozen Scenario".

        Looks like their hours are: 4:00 AM to 10:00 PM Pacific Time Monday through Friday, so depending on how that translates into your timezone, all you can really do is set your alarm and contact them first thing in the morning.

        Regarding how long it would take to fix, would depend on any outstanding issues, docs etc. Technically, if you escalate it to the right person, they can simply press a button and your funds are free to use. Thus you will have to call and see how things progress.
        Thanks will call first thing tomorrow get it sorted

        Fingers crossed
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    • Profile picture of the author serryjw
      Originally Posted by FitMarketer View Post

      Thanks for all the advice trying to stay calm and breathe but

      The support is already closed for today

      And that $2000 I was withdrawing on Sunday that they reversed was my rent that is due TODAY!

      How long does it normally take to sort out after a phone call?
      Today is Wednesday. It should be open to 10-11pm.
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  • Profile picture of the author FitMarketer
    I'm based in Europe and is open 8AM-4.50PM!

    So will have to sleep on it and see what happens tomorrow
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  • Profile picture of the author seotools
    Dont worry about money. In case if they suspened your account you can withdraw your money after 6 month.
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  • Profile picture of the author kindsvater
    Originally Posted by FitMarketer View Post

    Worst thing is they have reversed the withdrawl I made Sunday of over $2000!
    What does this mean? Did PayPal stop a withdrawal in progress, or did PayPal reach into your bank account and transfer $2000 back to PayPal?

    I've seen both happen. The former - not much you can do but complain to PayPal. The latter - I'd get a local attorney to contact the PayPal entity for your country, as well as your bank, regarding theft and permitting an unauthorized withdrawal.

    .
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    • Profile picture of the author Fun to Write
      Originally Posted by kindsvater View Post

      I'd get a local attorney to contact the PayPal entity for your country, as well as your bank, regarding theft and permitting an unauthorized withdrawal.
      I don't think the OP should antagonize Paypal customer service by threatening legal action when his rent is due asap!

      He just needs to ask them who to speak with to expedite his case because he needs this money for rent and doesn't want to be on the street.
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  • Profile picture of the author FitMarketer
    Well they have frozen the account and are going to close it!

    With my $2000 in it

    I sent all the documents last night and then when I called this morning they said that the account was now frozen and will be closed for suspicious activity

    Looks like I will be kicked out of my house!! I am now late and have no idea where I am going to get $2000 so quick in


    What do I do???
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