by Amer A
6 replies
Hi

I listed a product on the JVZoo marketplace, but when I made a test purchase, I received a message saying "payment error".

I really need your help on this issue.

Regards
Amer
#jvzoo #marketplace
  • Profile picture of the author GarrieWilson
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    • Profile picture of the author Amer A
      Hi GarrieWilson

      Thanks for your help, but still I didn't solve the problem.

      Regards
      Amer
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      • Profile picture of the author GarrieWilson
        Originally Posted by Amer A View Post

        Thanks for your help, but still I didn't solve the problem.
        You need to ask JV Zoo at the URL I posted and be specific with the issue.

        You could add more details to your post and someone here might have a solution. Just be clear with the error. As it is, isn't not.

        -g
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  • Profile picture of the author salegurus
    Yip, That's ^^^ probably a good place to start....
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  • Profile picture of the author Ryan Even
    Did you try to buy the product from yourself? That might have caused the error.

    I believe you need to use a different PayPal address to order other than your own or you'll get an error.
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    • Profile picture of the author Amer A
      Hi
      Thanks for everyone who tried to help me.
      I am happy now because I fixed this issue with your help.

      Here is the solution:
      I contacted JVZoo support and they sent me the following info:
      You will also want to ensure that your account is set up to take US Dollars, the default payment option. You can find out how to set your account up by reading this knowledge base article:

      How do I set my Paypal account to accept USD? - Powered by Kayako Resolve Help Desk Software

      So I added the US Dollar currency to my PayPal account and the problem was solved immediately.

      Regards
      Amer
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      www.plr-reseller.com is a Membership Website Offering eBooks; Software and Videos with Resell Rights, Master Resell Rights and Private Label Rights.

      www.popupsalesengine.com Save designers fees, create your own Popups in minutes with Popup Sales Engine.
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