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Unread 5th May 2013, 02:30 AM   #1
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Default Can Somebody Tell Me Why Godaddy Took My Domain?

Hello,

I got a domain name registered on godaddy.com. It was registered for about 1 week. This is my domain name: webxyte.com

Yesterday, I received an email about cancellation of that domain even I never did that and won't did that.

I then login to my godaddy account to change its nameserver, but I really shocked when I can't found that domain in my godaddy account. I then looked up its whois, and I found that my domain was repossesed by godaddy. I thought that it was hacked by somebody. I had sent a support ticket to godaddy and I was asked my PIN. I gave it and still waiting what will be happened next?

Can someone tell me why godaddy did that and how to get my domain back to my account? Or may be someone can tell me who was behind this repossesion. I will really appreciate your help.

Best Regards
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Unread 5th May 2013, 02:59 AM   #2
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

The best answer you can get is from Godaddy itself.
Better you wait for their answer...

Are you sure, you did register it?

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Unread 5th May 2013, 03:02 AM   #3
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

That's odd. Try contacting their support. If you have online receipt of the purchase then you should claim it.
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Unread 5th May 2013, 03:03 AM   #4
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Very strange! I'm also would like to know godaddy answer about it.
Post here when they answer it so we could learn from your case.

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Unread 5th May 2013, 03:12 AM   #5
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Google this and it seems charge back/fraudulent payment is the common cause.

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Unread 5th May 2013, 03:50 AM   #6
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Wow ... that's a first for me. Never saw a domain "repossessed" by Godaddy. Makes me glad I dumped them and moved all my domains for Namecheap.

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Unread 5th May 2013, 03:51 AM   #7
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

I lost a few domains because I didn't have auto renew enabled. It could just be that.
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Unread 5th May 2013, 03:58 AM   #8
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by wlasikiewicz View Post
I lost a few domains because I didn't have auto renew enabled. It could just be that.
You didn't read the OP .... he just registered the domain. It was not up for renewal.

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Unread 5th May 2013, 04:21 AM   #9
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by sbucciarel View Post
You didn't read the OP .... he just registered the domain. It was not up for renewal.
My error, sorry about that..

Just phone them up, there might be a problem with some details that you have given, it will be something and nothing. God addy are good at customer support.
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Unread 5th May 2013, 05:22 AM   #10
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Maybe something about the transaction ? It doesn`t seem to be any copyright infringement with that name.. talk to their support.

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Unread 5th May 2013, 05:40 AM   #11
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

It happened to me a while back. In me case, my credit card provider originally approved the payment and a day later took it back (or cancelled it) due to suspected fraudulent card activity (or something like that...lol). It was a little confusing.

I called them and simply redid the order. It did take well over a week to clear thing up and finalize again.

Call support and they will let you know what happened and how to resolve it.

GoDaddy has pretty good support overall.

To Your Success,

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Unread 5th May 2013, 06:13 AM   #12
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

I did a quick Google and there are quite a few mentions of this situation, however I came across an article by someone who apparently interviewed GoDaddy’s Chief Financial Officer last year to ask about this issue.

It went something like this...

Why would a domain name be repossessed?
“Go Daddy’s Payment Verification Office reviews every transaction through our system using either an automated or manual review process.
Products and services can be repossessed during this process if a payment is suspected to be fraudulent. In addition, domain names are repossessed when a chargeback is processed on a payment.
If a payment is fraudulent or charged back within the first five days after a domain name is purchased, the domain name is returned to the registry.”
How can a domain owner get a name out of that account?
“If a product or service is repossessed due to suspected payment fraud or chargeback, the account holder can work with the Payment Verification Office to resolve the matter.”
When did Go Daddy institute this account/policy?
“Go Daddy has always implemented payment verification and chargeback policies, with minimal changes to the procedures over the years.”
How many names are repossessed?
“While specific numbers of repossessed domain names cannot be discussed, it is around one-tenth of a percent of our entire portfolio.
Go Daddy has a 24/7 team available to work with any customer to resolve a repossession.”

Source:
Information About "Repossessed by Go Daddy" Registrant


Edit:

In the OP's favor we should not assume anything, as it could simply be related to an issue with the name itself, (someone has rights to the name? Or any other reasons)

I also came across a blurb regarding the day of Whitney Houston’s death, (R.I.P)
which talked about the domain name BobbiKristina.com being registered and placed for sale.
It was then removed from the marketplace and GoDaddy repossessed the domain!

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Unread 5th May 2013, 07:13 AM   #13
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
Hello,

I got a domain name registered on godaddy.com. It was registered for about 1 week. This is my domain name: webxyte.com

Yesterday, I received an email about cancellation of that domain even I never did that and won't did that.

I then login to my godaddy account to change its nameserver, but I really shocked when I can't found that domain in my godaddy account. I then looked up its whois, and I found that my domain was repossesed by godaddy. I thought that it was hacked by somebody. I had sent a support ticket to godaddy and I was asked my PIN. I gave it and still waiting what will be happened next?

Can someone tell me why godaddy did that and how to get my domain back to my account? Or may be someone can tell me who was behind this repossesion. I will really appreciate your help.

Best Regards
You should, never keep domains with them. I buy a few domains from them here and there and just transfer them to another registrar...
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Unread 5th May 2013, 09:44 AM   #14
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Thank you for your reply and suggestions.

I will waiting for the answer from godaddy and keep you updated.
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Unread 5th May 2013, 09:52 AM   #15
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

After stalking it for a while, I once bought a super-premium domain from my domain name vendor and it appeared in my account as mine. I planned to take bids and wouldn't have been surprised if it had gone for over a million dollars (seriously).

I watched over it like an unclaimed lottery ticket then, the next day, it vanished from my account. I was told that as it was so "premium", they shouldn't have sold it to me in the first place.

It happens folks.

Cheers,

Neil

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Unread 5th May 2013, 10:02 AM   #16
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Never buy domains from Godaddy!

I stopped that after they removed domains of mine after only 11 months. They want you to renew after 11 months or have autorenewal. And if you don't, they take them, so you can't renew them elsewhere. So I won't deal with them anymore.

But to remove a newly bought domain is disgusting.

And what Neil Morgan says is even more worrying.
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Unread 5th May 2013, 10:03 AM   #17
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

I have 2 domain name vendors and I have seen sharp practice from both of them. Neither is GoDaddy.

This sort of thing is going on.

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Unread 5th May 2013, 10:26 AM   #18
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

OK folks, this is what I just get from godaddy:

Quote:
Dear Ari,

Thank you for contacting Online Support.

In order for you to recover your domain you will need to repurchase it as it was cancelled. Please respond with the following information:

Once this information is provided we can attempt to place the order on your behalf. Thank you for your cooperation.Please let us know if you have any further questions.

Regards,
Jon K.
Online Support Team
I never cancelled my domain, they did it and I should repurchase it. I think there is some serious financial problems happened to godaddy. May be their business close to bankruptcy or something really.. really.. hard that can't be imagined and they need very huge amounts of money to escape. I am sure it happens to godaddy company, since there is no party or people who will do an unfair business model unless they are facing a really hard problem to feel comfort.
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Unread 5th May 2013, 10:41 AM   #19
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
OK folks, this is what I just get from godaddy:

I never cancelled my domain, they did it and I should repurchase it. I think there is some serious financial problems happened to godaddy. May be their business close to bankruptcy or something really.. really.. hard that can't be imagined and they need very huge amounts of money to escape. I am sure it happens to godaddy company, since there is no party or people who will do an unfair business model unless they are facing a really hard problem to feel comfort.
You would do better to actually call them instead of email them.

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Unread 5th May 2013, 11:32 AM   #20
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by sbucciarel View Post
You would do better to actually call them instead of email them.
Sorry, We are not godaddy.com here.


I agree with this. The members of the forum do not know WHY, this has happened.

Only YOU and GODADDY will be able to solve this problem. There maybe other issues that you do not know about, and are unable to tell you.

A phone call is CHEAP to solve this. They may even be nice and give you a gift if this is all their problem. MAYBE

Well let me see. OH yea need to start work on my ???????? again.
Been working for slave wages to long.
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Unread 5th May 2013, 11:35 AM   #21
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by sbucciarel View Post
You would do better to actually call them instead of email them.
I can't, my English is bad. I can't understand people quick spelling English words. I think I will just let godaddy take my domain, may be they will happy with it.
A little donation to a big companyfrom a little man who is struggling to make some money.

I will never register any domain on godaddy anymore. This incident scared me. I better to not get any discounts when purchasing a domain than losing my another favorite domain.
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Unread 5th May 2013, 12:25 PM   #22
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
I can't, my English is bad. I can't understand people quick spelling English words. I think I will just let godaddy take my domain, may be they will happy with it.
A little donation to a big companyfrom a little man who is struggling to make some money.

I will never register any domain on godaddy anymore. This incident scared me. I better to not get any discounts when purchasing a domain than losing my another favorite domain.
Obviously, they will thank to you for your donation. Even for a small amount of money.

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Unread 5th May 2013, 04:47 PM   #23
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
OK folks, this is what I just get from godaddy:

Quote:
Dear Ari,

Thank you for contacting Online Support.

In order for you to recover your domain you will need to repurchase it as it was cancelled. Please respond with the following information:
The name of the domain that you are attempting to repurchase.
Your confirmation that you authorize the charge shown in the cart (include the exact amount).
The last 4 digits of the payment method you are attempting to use (Adding and Updating the Credit Card Information for Your Account).
That you have read and agree to our Universal Terms of Service.
That you have read and agree to our Domain Registration Agreement.
Please also include your account's 4 Digit Support PIN.

Once this information is provided we can attempt to place the order on your behalf. Thank you for your cooperation.Please let us know if you have any further questions.

Regards,
Jon K.
Online Support Team
I never cancelled my domain, they did it and I should repurchase it. I think there is some serious financial problems happened to godaddy. May be their business close to bankruptcy or something really.. really.. hard that can't be imagined and they need very huge amounts of money to escape. I am sure it happens to godaddy company, since there is no party or people who will do an unfair business model unless they are facing a really hard problem to feel comfort.
Something tells me your order was cancelled due to (potential) fraud, more so
if (unfortunately) you purchased in a country that generated numerous fraud
orders for Go Daddy. Speaking of which, can you check if you got your money
back?

It would have been nice if Go Daddy told you why, although there is no other
way to tell it "nicely" except maybe being honest and upfront about it.

David
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Unread 5th May 2013, 04:56 PM   #24
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

So much for all those people who love Nodaddy. :rolleyes:

Robin


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Unread 5th May 2013, 05:38 PM   #25
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Its most realistic that the country you live in had tones of fraud and the payment was flagged as fraudulent.

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Unread 5th May 2013, 06:31 PM   #26
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by Neil Morgan View Post
After stalking it for a while, I once bought a super-premium domain from my domain name vendor and it appeared in my account as mine. I planned to take bids and wouldn't have been surprised if it had gone for over a million dollars (seriously).

I watched over it like an unclaimed lottery ticket then, the next day, it vanished from my account. I was told that as it was so "premium", they shouldn't have sold it to me in the first place.

It happens folks.

Cheers,

Neil
So you bought a domain which you honestly believed would sell for over 1 million dollars and then your domain provider just took it away from you and instead of doing anything about it you just accepted that 'it happens'?

I think if I had genuine proof that I had bought and owned such a valuable domain and my registrar stole it from me I would sue them.

How much did it sell for in the end?

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Unread 5th May 2013, 06:44 PM   #27
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

You have to ask godaddy customer service. It's sure it provides good customer service but not that the same with hostgator which is the greatest.
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Unread 5th May 2013, 06:50 PM   #28
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

I don't think my domain name vendor was able to secure it from wherever they get them actually. The international nature of the whole thing made it prohibitively expensive to pursue, not to mention very complex.

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Unread 5th May 2013, 08:30 PM   #29
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
I can't, my English is bad. I can't understand people quick spelling English words. I think I will just let godaddy take my domain, may be they will happy with it.
A little donation to a big companyfrom a little man who is struggling to make some money.

I will never register any domain on godaddy anymore. This incident scared me. I better to not get any discounts when purchasing a domain than losing my another favorite domain.

avajo71,

Follow Sbucciarel's advice.

godaddy is not my cup of te , but in the other hand, we don't have all facts available.

You need to call them on the phone and find out from the horses mouth the real issue.
If you don't speak english, someone else could do it for you.
In the other hand, most like it, godaddy will have someone around speaking your language.

Otherwise, you would be going around forever and end up with no domain.

Meharis
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Unread 5th May 2013, 08:40 PM   #30
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

This is the latest message I received after I told them that I purchased the domain from another party. This seem to be a payment problem from the person I bought the domain from:
Quote:
Dear Ari,
Thank you for your reply. The original order for the domain registration has a problem with the payment and the original party that purchased the domain will need to contact us to resolve the issue before the domain can be reactivated. Once the matter has been resolved with the former owner they can move the domain into your customer account again.
Please let us know if we can assist you in any other way.
Sincerely,
Stan P.
Online Support Team
I think we should be careful if we purchased a domain from third party.
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Unread 5th May 2013, 08:59 PM   #31
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
This is the latest message I received after I told them that I purchased the domain from another party. This seem to be a payment problem from the person I bought the domain from:


I think we should be careful if we purchased a domain from third party.

avajo71,

"I got a domain name registered on godaddy.com. It was registered for about 1 week. This is my domain name: webxyte.com"

Next time, please, include all facts about an issue...

Meharis
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Unread 5th May 2013, 09:44 PM   #32
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
I purchased the domain from another party. This seem to be a payment problem from the person I bought the domain from:
Why are you blaming GoDaddy....you didn't pay the registrar but bought from someone else.

You should contact the person you bought the domain from and they should either solve the problem with GD or they should refund your money - and then you could go ahead and register the domain yourself.


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Unread 5th May 2013, 10:58 PM   #33
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Well, yeah, this was my fault.
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Unread 6th May 2013, 02:50 AM   #34
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
This is the latest message I received after I told them that I purchased the domain from another party. This seem to be a payment problem from the person I bought the domain from:


I think we should be careful if we purchased a domain from third party.
Well, this is a whole different scenario. Party #1 buys a domain using a stolen credit card or some other fraudulent payment type. Party #2 buys the domain from him. Godaddy repossesses the domain due to fraudulent payment type. Party #1 doesn't give a crap because he has what he wanted all along ... your money.

This isn't Godaddy's fault. If Party #1 doesn't fix the payment problem, you were most likely scammed by Party #1.

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Unread 6th May 2013, 03:54 AM   #35
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

You bad mouth GoDaddy (which they deserve most of the time) but then you do not tell us about this third party involved. And you know well that they might be the ones responsible for this.

And after reading this whole thread, you finally admit that there is more to the story. Well now you know why.

Next time include all of the facts, specially a tiny little bitty one as: You buying the domain from another party and not GoDaddy directly.

Also, don't bad mouth people until you know for sure what is going on, then really bad mouth them. ; )

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Unread 6th June 2013, 12:00 PM   #36
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by avajo71 View Post
Hello,

I got a domain name registered on godaddy.com. It was registered for about 1 week. This is my domain name: webxyte.com

Yesterday, I received an email about cancellation of that domain even I never did that and won't did that.

I then login to my godaddy account to change its nameserver, but I really shocked when I can't found that domain in my godaddy account. I then looked up its whois, and I found that my domain was repossesed by godaddy. I thought that it was hacked by somebody. I had sent a support ticket to godaddy and I was asked my PIN. I gave it and still waiting what will be happened next?

Can someone tell me why godaddy did that and how to get my domain back to my account? Or may be someone can tell me who was behind this repossesion. I will really appreciate your help.

Best Regards
Please contact Support via phone. It does seem it could have been cancelled for fraud/abuse purposes. I n which case we send and email to the account owner to inform them of the needed steps to keep the domain. If it is cancelled at this point and needs to be repurchased please all support and they can get you squared away. You'll need to repurchase only if your originally transaction was refunded, which I believe it should have been.

Kind Regards,

Colby, Go Daddy Social Media Team
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Unread 12th June 2013, 12:56 PM   #37
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

A few years ago I purchased a domain for good money, on auction. The domain was previously registered with Godaddy.

The domain was transferred to me and about 3 or 4 weeks later it disappeared from my account. No explanation, nothing.

Turned out the prior owner had apparently not paid for the domain which they had purchased about 12 weeks earlier. Godaddy does not have the smarts to verify that the domain is OK to be transferred and instead takes it from me. After MANY phone calls the end result was that if I wanted the domain I would have to pay the bill the prior owner had not paid.

Never do business with Godaddy.

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Unread 12th June 2013, 02:15 PM   #38
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Quote:
Originally Posted by Evita View Post
After MANY phone calls the end result was that if I wanted the domain I would have to pay the bill the prior owner had not paid.
Yes... when you buy a business that owes money, you owe the money. That's how it works. In fact, that's frequently why the business was being sold in the first place. Blaming the intermediary who brokered the deal is just further evidence that you didn't know what you were doing and shouldn't have been making the deal in the first place.

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Unread 12th June 2013, 03:03 PM   #39
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Default Re: Can Somebody Tell Me Why Godaddy Took My Domain?

Who's YourDaddy.com?

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