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web design help

by gkuang2
5 replies
Hi, I bought a reseller site and all the contents within the site was given to me in a file to download. But I want to change the way it looks, so I had someone design new graphics to change the look of the site. But we are having trouble uploading the graphics. The site won't change even when the graphics are uploaded. Does anyone who have experience in web design know how to change the graphics but keep all the contents, like the shopping cart (cart 66) and all the forms. Please let me know. Thanks
#design #web
  • Profile picture of the author NatesMarketing
    You could do two things...use the same file names for the images and upload them to the same location - thus replacing the old images.

    Or, upload the new images to a different location (or use different filenames) edit the HTML to point to those images.
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  • Profile picture of the author RapidImpact
    I think you'll need to provide more information about the specifics of this site and what's being done exactly.

    1. When you're uploading these images are you overwriting the existing ones?
    2. Have you cleared your browsers cache and cookies?
    3. Do you have some sort of caching enable on the site like the wordpres super cache plugin?
    4. Are you sure the files are actually uploading via ftp? Can you access the correct images directly via their url like domain.com/image.jpg because if you can't it's possible that your FTP account doesn't have write permissions to the folder you're trying to upload to.
    5. Have you checked the code (and CSS) of the site to see where it's actually pulling the files from? Check this out by doing a View Source of the page because you may find the images for the site are actually being called from a different domain. Sometimes poor coders will hard code in the location to image files to load for the website. So the HTML code might actually be saying to pull the background image from domain.com/images/bg.jpg when the actual location of the images you're uploading are domain2.com/images/bg.jpg

    this should give you a good place to start in finding the problem anyways.
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  • Profile picture of the author mtindell2
    Install a plugin called firebug in chrome or firefox and right click on the images and select inspect element with firebug and you will know the exact file for the button.
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  • Profile picture of the author Corey Geer
    Uhh.. I would hire someone who has beginner level knowledge of HTML and CSS. No web designer or developer should have that problem...

    Check the CSS to see where the images you're changing are located.
    Make sure the file names are cap sensitive and the same file type.
    Signature

    Skype: Coreygeer319

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  • Profile picture of the author ChristinaT
    If you hire an experienced web designer, they should know what to do. In your ad, indicate that you're looking for someone who is familiar with cart 66 or a similar shopping cart website infrastructure. Graphics really shouldn't be that difficult.

    And remember to keep a back-up copy of all of your files.

    I've hired all of my web programmers from elance and they were all really great. No problems at all.
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