The 'Corrected Link' Email - As a Tactic?

by pdrs
49 replies
We've all gotten one, someone sends out an email to their list, only to be followed up 15 minutes later by an email with the right link (as the first one was broken).

Maybe the owners of the lists I'm on are just really really bad at proof reading their emails, or maybe they're just so money hungry they can hardly wait to push that send button.

But I seem to get an AWFUL lot of these... from many different marketers. So I was just wondering, is it some sort of tactic to get improved open rates (seems like it could be?) or are people really just that lazy when it comes to sending out emails to their lists?
#corrected #email #link #tactic
  • Profile picture of the author Benjamin Ehinger
    Originally Posted by pdrs View Post

    We've all gotten one, someone sends out an email to their list, only to be followed up 15 minutes later by an email with the right link (as the first one was broken).

    Maybe the owners of the lists I'm on are just really really bad at proof reading their emails, or maybe they're just so money hungry they can hardly wait to push that send button.

    But I seem to get an AWFUL lot of these... from many different marketers. So I was just wondering, is it some sort of tactic to get improved open rates (seems like it could be?) or are people really just that lazy when it comes to sending out emails to their lists?
    It is a tactic, but not one I approve of. These types of tactics are the fastest way to get me to hit the "unsubscribe" button. I HATE sneaky tactics. It just shows the dishonesty of the owner as they just try to Trick you into clicking on a link.

    Benjamin Ehinger
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  • Profile picture of the author andybeveridge
    I actually did send out an email with the wrong link in the other day completely by accident. In fact I had a batch of subscribers telling me before I even realised myself. For all the world it must have looked like a tactic.
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  • Profile picture of the author Shaun OReilly
    Originally Posted by pdrs View Post

    We've all gotten one, someone sends out an email to their list, only to be followed up 15 minutes later by an email with the right link (as the first one was broken).

    Maybe the owners of the lists I'm on are just really really bad at proof reading their emails, or maybe they're just so money hungry they can hardly wait to push that send button.

    But I seem to get an AWFUL lot of these... from many different marketers. So I was just wondering, is it some sort of tactic to get improved open rates (seems like it could be?) or are people really just that lazy when it comes to sending out emails to their lists?
    Unfortunately, it's an all too common tactic used by
    some really desperate email marketers.

    I have a policy of NEVER sending out the 'oops e-mail'
    because I don't want to be lumped-in with that crowd.

    I also have a procedure in place to TRIPLE check every
    link in the e-mail to make sure that they work.

    If you value the time and attention of your subscribers,
    then you'll make the effort to check your links BEFORE
    you hit send.

    And if you respect your subscribers you won't even
    think of resorting to the 'oops bad link' e-mail BS.

    Dedicated to mutual success,

    Shaun
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    .

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    • Profile picture of the author Lloyd Buchinski
      If it's a tactic it's quite a bad one. First you have to send out a link that doesn't work. By the time you send out the correct one you will get the click through rates going down. (Just a guess, not that I've ever tried it.)

      Originally Posted by Shaun OReilly View Post

      I also have a procedure in place to TRIPLE check every
      link in the e-mail to make sure that they work.
      Nice move, and an inspiration to be careful. It's amazing the things I've screwed up.
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  • Profile picture of the author KenJ
    It most definitely is a tactic! Until you realize that you have done it yourself.

    (Cap in hand, KenJ skulks, red faced, into a corner. It is so embarrassing)

    KenJ
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  • Profile picture of the author gcbmark20
    Yeah to be honest it doesn't even need to be
    used as long as you have a great follow up
    sequence anyway.

    Now we have to be careful and say that SOME
    marketers may have made an honest mistake and
    that's okay.

    But once you've been around the email marketing
    circuit a fair few years, you instantly know the honest
    ones from those who are just looking to push the numbers.

    You can see a far greater return on your time and money
    spent on building your list by taking time out to think about
    what can benefit your subscribers first and foremost.

    I think a lot of newcomers think that it is okay to use
    some of the spam tactics because their email inbox's
    are filled with mostly GARBAGE.

    Great topic of conversation anyway guys!

    I enjoyed getting involved in this one.

    All the best
    Gavin
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    • Profile picture of the author glennshep
      That's really interesting that you raised this, pdrs, as I too had noticed recently that I seem to have had a number of these and I thought that it seemed to be too much of a coincidence.

      Personally, these type of e-mails don't make me want to click on the link any more than any other type of message. If the original mailing didn't compel me enough to click on the link in the first place then I'm not going to suddenly decide to do it just because I've received a 'correction' e-mail
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    • Profile picture of the author Alexa Smith
      Banned
      It is almost always a "tactic", and a bad one.

      Everyone's seen it before. All it can do is lower your credibility in the eyes of your subscribers. At best, it just makes you look careless (and even that's the outcome only with naive-ish subscribers).
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  • Profile picture of the author Raydal
    This was a lot more common a few years back but I think that
    most I see are really genuine mistakes. I don't see why you
    will have to make an excuse to your list to send a reminder
    email without resorting to suck gimmicks.

    -Ray Edwards
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  • Profile picture of the author Stuart Walker
    I've accidentally put the wrong link in an email before so for me it wasn't a tactic but I accepted that almost everyone on my list would think it was.
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  • Profile picture of the author BrianMcLeod
    How exactly does one benefit from this "tactic"?

    By sending a broken link in the first email just so they can send a second email with a working link?

    I'm failing to see the point...

    I suppose if the link in email 1 really isn't broken, then you'd have a incredibly lame way to sneak out a second mail.. but to what effect?

    A crappy open and ctr? way to win at losing...

    Brian
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  • Profile picture of the author Rod Cortez
    Since I don't know the motivation of the person sending the e-mail and I'm not standing next to them while they do it, I have NO idea if it's a tactic or not. Whether it is or isn't, is completely irrelevant to what I'm doing.

    If their content is good and provides value, I stay subscribed.

    If it isn't I'm gone.

    I have no real way of knowing if it's a genuine mistake or not, so it's not something really worth worrying about.

    RoD
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  • Profile picture of the author Lightlysalted
    I always unsubscribe from email lists that send more than one email per week.
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    • Profile picture of the author Rod Cortez
      Originally Posted by Paid Surveys View Post

      I always unsubscribe from email lists that send more than one email per week.
      Even if the content is good? I'm confused by this rule you have.

      Some of the best newsletters I subscribe to send out more than one e-mail per week. One of my favorites sends out 2 to 3 a week.

      RoD
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  • Profile picture of the author Valdor Kiebach
    I often wondered if it was a tactic but always unsubscribe from a person who does this because I think if you cant even send a correct link then what else are you doing that is wrong.

    So if its a tactic it is wasted on me.
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  • Profile picture of the author Jeff Hampton
    I just went through and checked and the last 5 times I received a "wrong link" email, they sender had indeed just sent a prior email with an incorrect link.

    So this is a tactic that all of these people are using? How does it benefit them?

    It seems to me like perhaps they are human beings who actually make mistakes once in a while.

    Jeff
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  • Profile picture of the author kencalhn
    I think to myself if anyone's that big a Moron to not even check their emails before sending and send out a 'correction', it means either:

    a) they're incompetent
    or
    b) they're lying and just want an excuse to double-blast their email.

    Epic fail, they're fired for life instantly and unsubscribed from. That's almost as bad as the MORON "2nd Chance Because Our Server Went Down" emails. I mean come on, be professional or go home. Anyone that does that stuff gets a "No" from me for any jv consideration if in my niche, and a life-ban unsubscribe if I'm on their house list.

    Be credible, professional, and honest. And check email links before sending, that's what the "Test" feature in all autoresponder email services is for. I use it 100% before every email, and sure I catch mistakes, though in sending thousands of emails I've never, not once, sent out a wrong link in an email in doing this over 13 years fulltime. Ever. Typos now that's another storiee lol.

    -k

    p.s. if you do send out a wrong link, then FIX it on your server, don't annoy your list. Just put up an auto-forwarder/redirect html page or copy the right page to the misspelled pagename. Don't make your customers read a second email on the same topic
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    • Profile picture of the author marketingoasis
      I always use redirect links in all of the emails that I send so I never have this problem. I can just change the destination link whenever needed.
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      • Profile picture of the author Valdor Kiebach
        Originally Posted by marketingoasis View Post

        I always use redirect links in all of the emails that I send so I never have this problem. I can just change the destination link whenever needed.
        Good plan. Its always the safest thing to do when links are involved.
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  • Profile picture of the author Willie Crawford
    I have sent out links that didn't work for various reasons such
    as the redirect service went down, and I've considered sending
    out another email with a direct link but resisted.

    I send every broadcast email to myself, and click on every
    link in the email before sending it, and still have snafus from
    time time. Sending the email to myself lets me not only test
    the links, but also see how the email will look to recipients.

    When I get one of those emails, I don't usually think that
    it's probably a ploy. I don't see how it would benefit most
    senders. I guess with some subscribers, it might sending
    them two emails might increase the probability of them seeing
    the email, but the way that I process my email, it probably
    wouldn't.

    Willie
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    • Profile picture of the author marketingoasis
      Originally Posted by Willie Crawford View Post

      I have sent out links that didn't work for various reasons such as the redirect service went down, and I've considered sending out another email with a direct link but resisted.
      I use redirect links on my own website either with a simple script in an HTML file or with the Easy Redirect Script (which has tracking stats as well) so I don't have to worry about a redirect service on another website going offline.
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    • Profile picture of the author WillR
      Originally Posted by Willie Crawford View Post

      I have sent out links that didn't work for various reasons such as the redirect service went down, and I've considered sending out another email with a direct link but resisted.
      Personally I do not think it is the fact people send out a second email that is the problem here. It is the way in which they do it with the 'Oops, here's the correct link'.

      I always send out at least a second email for any promotions I am doing and you are mad if you don't because you will often get more sales from your second email than your first. So if you were to screw up your link in the first email (or if the link was down which has happened to me a few times when promoting WSO offers on this forum), you just send a second email the next day but there is no need to go on about the corrected link as it will only make people skeptical.

      So if you do screw up, don't worry, send out another email but give them a reason for sending the second email. Maybe the offer is about to close, maybe you have added an extra bonus, maybe the price is about to go up. Multiple emails about the same thing are perfectly fine but as with anything in marketing there has to be a good reason why you are sending them that second email. 'Oops, here's the correct link' is not a very good reason and will only make a lot of people very skeptical about your intentions.
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      • Profile picture of the author Romeo90
        Originally Posted by WillR View Post

        So if you do screw up, don't worry, send out another email but give them a reason for sending the second email. Maybe the offer is about to close, maybe you have added an extra bonus, maybe the price is about to go up. Multiple emails about the same thing are perfectly fine but as with anything in marketing there has to be a good reason why you are sending them that second email. 'Oops, here's the correct link' is not a very good reason and will only make a lot of people very skeptical about your intentions.
        Exactly Will, these are worthy reasons - I don't even mind them saying 'Look, I really don't want you to miss this, here is the email again'.

        Just don't BS me with lies about broken links!
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      • Profile picture of the author Stuart Walker
        Originally Posted by WillR View Post

        That doesn't make it right.
        No I'm not suggesting that.

        Originally Posted by WillR View Post

        I always send out at least a second email for any promotions I am doing and you are mad if you don't because you will often get more sales from your second email than your first.

        Multiple emails about the same thing are perfectly fine but as with anything in marketing there has to be a good reason why you are sending them that second email. 'Oops, here's the correct link' is not a very good reason and will only make a lot of people very skeptical about your intentions.
        Same. I very rarely will only email something once. I will re-mail the people who opened, re-mail the people who clicked but didn't buy, re-mail the people who did not open. Means I get a lot more eyes on my content and offers than if I just mailed once.
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        • Profile picture of the author Kay King
          It's an old tactic that gets re-used every so often.

          It's one of two things:

          1. the person is using "bad link" as an excuse to hit me up twice for a promotion (i.e., lying about link)

          2. the person is sending out emails to a list without checking his links to the product he wants to sell (i.e., he's lazy or stupid).

          I don't buy from liars or stupid people - so it's an automatic and immediate unsubscribe.:p

          kay
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  • Profile picture of the author Romeo90
    Funny, I recently wrote a blog post on this very subject. Yep, it is a tactic and I absolutely hate it - it is very annoying, and I instantly unsubscribe becuase it just makes me think one of two things:

    1. The marketer is not careful with what they send to their list - if they can't get a link right, what else are they getting wrong?
    2. They are pulling the wool over my eyes and lying to me just so they can get the email in front of me twice - and of course, the first link was never broken in the first place.
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  • Profile picture of the author WillR
    It's a tactic plain and through.

    Any email marketer worth their salt will ALWAYS double and triple check the links in their email before sending it out. It's not hard to do and I do it every single time and as a result in hundreds of emails I have never once got the link wrong or left out the link.

    These types of emails always make me rethink my subscription to their list. Also the people who send out emails with the firstname tag or something like that still in it. Honestly, if they don't have the decency and don't treat their business serious enough to double check their emails before sending, it also tells me a bit about the type of person they are.

    It's not rocket science. Yes mistakes happen and no one is perfect but that is exactly why you double and triple check everything BEFORE sending.
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    • Profile picture of the author mrultra
      Banned
      [DELETED]
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      • Profile picture of the author Kay King
        send an email to the list owner
        I think an unsubscribe is a pretty clear suggestion:p
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        January was long, February was iffy, March was a freaking dumpster fire.
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      • Profile picture of the author WillR
        Originally Posted by mrultra View Post

        Wait...what? No one is perfect, therefore the way to avoid mistakes is to be...perfect? Words of wisdom to be sure.
        Nope. I said because no one is perfect and mistakes happen you HAVE to double and triple check things otherwise you just end up looking silly. There's no excuse for wrong links. All it displays is someone's lack of attention to detail.
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        • Profile picture of the author Horny Devil
          Banned
          This was an interesting article . . .

          So You Have Just Sent an Email with a Broken Link?
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        • Profile picture of the author pdrs
          Originally Posted by WillR View Post

          Nope. I said because no one is perfect and mistakes happen you HAVE to double and triple check things otherwise you just end up looking silly. There's no excuse for wrong links. All it displays is someone's lack of attention to detail.
          I agree with this completely. Noone is perfect, but it just looks bad either way - either you look like a scrummy marketer using a bad technique, or you come off as desperate for cash because can't be bothered to check the simplest stuff.
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      • Profile picture of the author JimDucharme
        Originally Posted by Portlandrocks View Post

        It is a tactic. Not a great one, but it does work.

        I have done it half a dozen times in the past six months, but that has more to do with the fact that I am writing my emails at 2 in the morning and GetResponse and I don't play nice (recently I haven't been able to get the damn font size under size 18 - it's like I am sending out emails to a retirement home or something...)
        If you haven't contacted support about this, please do or feel free to PM me if I can be of any help.

        Regards,
        jim
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  • Profile picture of the author Stuart Walker
    A famous IM 'guru' if you like who's a multi millionaire from internet marketing (a real one not a pretend one) makes mistakes like this all the time in his emails, not just incorrect links but spelling and grammar mistakes, sentences which make no sense and other errors.
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    • Profile picture of the author WillR
      Originally Posted by RockingLastsForever View Post

      A famous IM 'guru' if you like who's a multi millionaire from internet marketing (a real one not a pretend one) makes mistakes like this all the time in his emails, not just incorrect links but spelling and grammar mistakes, sentences which make no sense and other errors.
      That doesn't make it right.

      Imagine if he actually took the time to double and triple check his emails.

      He might be doing even better than he is now.
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  • Profile picture of the author joseph7384
    To my fellow Warrior Members,

    The link in my signature seems to be broken, can you come back to this thread in ten minutes, by then it will be working.
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  • Profile picture of the author keyon
    I haven't seen anyone mention list segmentation in regard to these kinds of fake error emails. For example, most of the "oops" emails that I get are from subsriptions to things that I've never resonded to, and for many of the senders (including a host of JV promoters) these are emails that I' ve never opened...ever. Obviously this marks me as a very low-value prospect, in which case an email marketer has little to lose by using any trick in the book to get my attention.

    And for those of you who are attempting to apply reason to why a marketing trick might work --or not-- that really has nothing to do with anything. The most successful email marketers design their email campaigns based on data and statistics, not reason. If a misspelled word in the subject line improves the open rate, that becomes the new control. The misspelled word trick will then be used until such time that it is outperformed by another trick ( like fake broken links).
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  • Profile picture of the author ronrule
    I've unsubscribed from every single list that uses this tactic.
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  • Profile picture of the author Jeff Lenney
    I've been getting a TON of these lately - 2-3 a day it seems now of this type

    Quick unsubscribe
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    • Profile picture of the author Dennis Gaskill
      I'm guessing more often than not it's just carelessness. I have seen a few times where it's most likely a tactic though -- almost had to be, because the link in the first email worked just fine.

      I'm guessing again, that the second email is supposed to only go to the subscribers that never opened the first email. The tactic then, is just a lame way to send a follow-up email in a way they think gives them the best chance to get attention.
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  • Profile picture of the author John Romaine
    Who cares if it is a tactic. It's stupid and a complete waste of time.

    How many times are you going to try and pull this on the same subscribers before they get sick of it?

    Why are people so attracted to short cuts and stupidity?????
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  • Profile picture of the author Sarevok
    It's a bad technique in my opinion lol.

    I mean come on, are people really that uncreative?

    That reminds me of the episode of seinfeld when George forgot his hat at that lady's house just so he could sneak his way back in. (but this backfired, and the hat got stolen).



    Or in weekend at bernies, when that dude paid the taxi driver to drive off when he was walking the girl to her door (rofl - this backfired.. the lady casted a spell on him so he'd never come back).

    Can you learn from their mistakes?

    Get creative.



    Edit: I just searched one of my seed boxes and searched for "wrong link" and you guys would all engage a woeful double face palm if you saw the results.
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  • Profile picture of the author Gary Ning Lo
    Way to common for it to be a genuine mistake for most marketers.

    I just unsubscribe when i see it..

    If it was done on purpose i don't want to be related to that person.

    If it was an accident, well i still don't want to be related to that person as they are not treating their business seriously.

    Cheers,

    Gary
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  • Profile picture of the author Igor Fridrihs
    I got so many emails with those subject that I am sure it was just a tactic.
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  • Profile picture of the author CyberAlien
    Originally Posted by pdrs View Post

    But I seem to get an AWFUL lot of these... from many different marketers. So I was just wondering, is it some sort of tactic to get improved open rates (seems like it could be?) or are people really just that lazy when it comes to sending out emails to their lists?
    It's funny when people do this because if they notice a few minutes after sending, they could easily just redirect the wrong link to the correct one.

    I normally respond letting them know that they sent out the correct link, it's just that nobody click on it
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  • Profile picture of the author Daniel Thomas
    Making your e-mail seem like it came from a human being, that's all.
    E-mail marketing is constantly trying to pass through filters, that you're not even aware exist.
    Questions is - did you try doing this and it improved reach for you?
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