Checkout and Shopping Cart Conversion

crintel · 05-03-2009, 09:56 PM

Hello.

I have been playing around with a few options on my checkout, shopping cart and confirmation page.

Page Sequence:
Item (Buy Button) -> Cart (Input information) -> Confirm (Confirm Button) -> Receipt.

All Pages must be there but I am only having a .5% conversion rate on the Cart and about 35% on confirm. The items are around $50 to $500. From what I have read that is not good at all.

I have seen multiple different approaches and did not know if they would work.

Cart Options:

1. Free Shipping
2. Exit Popup
3. Intellichat
4. Ask the user if they mean to exit the page; Maybe give a promotional offer on a page alert (Ok or Cancel Options)

Confirmation Page Options: (must be there)
1. ??

Any suggestions or feedback would be appreciated. I would like to atleast get the conversion to 1%.

05-03-2009, 09:56 PM	#1
crintel Warrior Member Join Date: May 2009 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Checkout and Shopping Cart Conversion Hello. I have been playing around with a few options on my checkout, shopping cart and confirmation page. Page Sequence: Item (Buy Button) -> Cart (Input information) -> Confirm (Confirm Button) -> Receipt. All Pages must be there but I am only having a .5% conversion rate on the Cart and about 35% on confirm. The items are around $50 to $500. From what I have read that is not good at all. I have seen multiple different approaches and did not know if they would work. Cart Options: 1. Free Shipping 2. Exit Popup 3. Intellichat 4. Ask the user if they mean to exit the page; Maybe give a promotional offer on a page alert (Ok or Cancel Options) Confirmation Page Options: (must be there) 1. ?? Any suggestions or feedback would be appreciated. I would like to atleast get the conversion to 1%.