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CPVlab No access to file license.php

by Lukas913
4 replies
I bought cpvlab and I'm trying to install it by following the installation instructions. I created a sub domain for this and extracted everything in the folder. I did the mysql database correctly and I when i try to install it, it keeps giving me the "Warning: fopen(/home/amusing/public_html/tracking//license/license.php) [function.fopen]: failed to open stream: No such file or directory in /home/amusing/public_html/tracking/cpv_lab_install_files/install.php on line 0
No access to file license.php" error. I'm pretty positive that all the permissions are correct also. I'm not sure what to do.
#access #cpvlab #file #licensephp
  • Profile picture of the author Jesus Perez
    CPVLab has incredible support and respond very quickly. I recommend opening a ticket at their support desk.

    http://thelabhelpdesk.com/
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    • Profile picture of the author Lukas913
      Originally Posted by Jesus Perez View Post

      CPVLab has incredible support and respond very quickly. I recommend opening a ticket at their support desk.

      http://thelabhelpdesk.com/
      I sent them a ticket and they havn't responded for like 3 hours now lol.
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      • Profile picture of the author WillR
        Originally Posted by Lukas913 View Post

        I sent them a ticket and they havn't responded for like 3 hours now lol.
        Some places take up to 48 hours or more. It is also the weekend so it may take a little longer.

        But all support requests for products should be sent to their support desks first and not posted here. I could understand if you had sent them a ticket a week ago and had no response, but otherwise this forum would just end up one big help desk.
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      • Profile picture of the author PaidAllDay
        Originally Posted by Lukas913 View Post

        I sent them a ticket and they havn't responded for like 3 hours now lol.
        If you are hosting it on beyondhost you might want to contact them. They also provide incredible support and have extensive knowledge of cpvlab. If not, maybe look into their hosting as they will install CPV lab for you.
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