bluehost, HostGator, HostMonster and JustHost statement

by bmw040
14 replies
Endurance International just posted this via Twitter:

"Datacenter Status Update

During the morning of August 2, 2013, Endurance International Group's data center in Provo, UT experienced unexpected issues that impacted customers of bluehost, HostGator, HostMonster and JustHost. Company websites and some phone services were affected as well.

Many of our customers' sites are back online. Some customers may continue to experience intermittent access and slowness until services are fully restored. Customer should not experience any loss of data.

The resources of our entire company are focused on the recovery, including our executive team, which is leading these efforts from our command center in Burlington, MA. The team will issue updates at enduranceresponse.com every 30 minutes until all customer services are restored. Following the restoration of services, Endurance will conduct a thorough review of this incident.

Ron LaSalvia, Chief Operating Officer, has expressed his message to customers, "We understand that your sites are your lifeblood, as well as the engine to our economy, and we have committed all company resources, nationwide to a swift resolution and full restoration."
#bluehost #hostgator #hostmonster #justhost #statement
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  • Profile picture of the author bmw040
    I am going to move everything over to new hosting ASAP.

    This day has drained me!
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    • Profile picture of the author VicG
      I have 6 sites hosted with BlueHost. They just came back up for 15 minutes and I thought finally, but they just crashed again. A wasted day.

      I will lurk around WF for awhile and see if I can learn something new. That would salvage an otherwise frustrating day.

      I am grateful for a forum such as WF for times such as these.
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  • Profile picture of the author bmw040
    This statement must be hosted on someone else's servers because all my sites are still down...lol
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    • Profile picture of the author lattlay123
      Originally Posted by bmw040 View Post

      This statement must be hosted on someone else's servers because all my sites are still down...lol
      Yeah I was just thinking that lol...How is it that THEIR sites are a-ok? I bet they wouldn't be too happy if their money sites went down...
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  • Profile picture of the author ejullya
    Originally Posted by bmw040 View Post

    Endurance International just posted this via Twitter:

    Ron LaSalvia, Chief Operating Officer, has expressed his message to customers, "We understand that your sites are your lifeblood, as well as the engine to our economy, and we have committed all company resources, nationwide to a swift resolution and full restoration."
    I hope that Ron LaSalvia understands that our sites are also their lifeblood and this incident is going to leave them pretty anemic when the exodus of those affected will be tallied.
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  • Profile picture of the author Long Beach Nathan
    This whole acquisition really changes things. Hostgator is no longer what it used to be (not that it was perfect, and had some periods with real problems). I suspect many (smart) people will be leaving hostgator, etc very soon.
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  • Profile picture of the author mogulmedia
    Will HG uphold their 99.9% uptime guarantee?

    http://forums.hostgator.com/we-autom....html?p=474444
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    Converting sales copy and professional press releases -> Here <-

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  • Profile picture of the author bmw040
    I have a hosting review site hosted on BlueHost. I can not even get on to it to downgrade all of them. That is the first thing to do when everything is restored.
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  • Profile picture of the author Kenster
    People are freaking out about this haha

    I'm losing traffic, sales, etc etc too but it's not the end of the world haha.

    Everybody is acting like the sky is falling haha.

    Things happen...

    My two cents
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  • Profile picture of the author sirlancelot
    I now know why all our websites are down today. Eureka!

    EIG is busy at this work shop. Of all things, Get Your Business Online Campaign

    Endurance International Group Partners with Google in Get Your Business Online Campaign
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