"1-Click Upsells? How can I do it?"

47 replies
I was just spying on the LaunchTree thing and it claims to show you how to do the 1-click upsell.

the 1 click upsell is when you sell your product, and then on the final sale page it offers a one-time offer where the person can buy the offer without re-entering their CC.

Its supposed to convert very well.

I was wondering -- anyone know if there are any programs that now support this?
  • Profile picture of the author Folusho Orokunle
    I use UltraCart. I'm surprised a lot of people don't know about this but it's better, cheaper and has more features than 1shoppingcart.

    They give you a free trial too, so you don't have to pay to try it out.

    Their customer service is also top notch.
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  • Profile picture of the author jasonl70
    As far as I can tell, you need your own merchant account to do this currently..
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    -Jason

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  • Profile picture of the author Folusho Orokunle
    Yes, you do need your own merchant account, but it's definitely worth it to do one click up sells.

    One of my sites has seen about a 40% increase in sales just by replacing my regular up sell with one click upsell.
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  • Profile picture of the author The Oilman
    Ok -- so how can I do it? Tell me your systems.. please?
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    • Profile picture of the author entry
      Purchase the launch tree lol,
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    • Profile picture of the author Mike Adams
      Originally Posted by The Oilman View Post

      Ok -- so how can I do it? Tell me your systems.. please?
      Originally Posted by Marian Berghes View Post

      i don't really understand what NanaCast exactly does...ive looked at their website but it doesn't really tell you too much....Is it a Payment Gateway that you can link to a merchant account? Is it a Payment Processor?

      Some1 explain pls
      Try Nanacast: The Ultimate Shopping Cart The only reason I show you my URL is... because its actualy better than their own site seen https://nanacast.com/
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  • Profile picture of the author Folusho Orokunle
    Go to Shopping Cart Software by UltraCart - E-Commerce Solutions sign up for a free trial, get a merchant account and try it out for a month.

    Trust me, you'll fall in love.
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  • Profile picture of the author Sean Kelly
    I checked the UltraCart manual (565 pages), nowhere in it does it state that they can do 1-Click ordering.

    Sean
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    • Profile picture of the author David-JP
      I've started playing around with ultracart integration with amember. Looks cool, and does have the ability to do upsells.

      Have heard it isn't 100% marketer friendly yet, as if the buyer bails out during the upsell, you loose the whole order. This is a pretty common problem to systems in general.

      David
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      • Profile picture of the author Sean Kelly
        Originally Posted by David-JP View Post

        I've started playing around with ultracart integration with amember. Looks cool, and does have the ability to do upsells.
        How about 1-click upsells?

        Sean
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  • Profile picture of the author The Oilman
    It does appear they have it, Sean. Just go to their site and search for upsell. They phrased it differently.
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  • Profile picture of the author Sean Kelly
    Woohoo!

    I opened a support ticket with them an hour or so ago asking about this, I'm really happy to hear this :-)

    Can't seem to find where it's written on their site that they do this.. where should I look specifically?

    Sean
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  • Profile picture of the author Marian Berghes
    i don't really understand what NanaCast exactly does...ive looked at their website but it doesn't really tell you too much....Is it a Payment Gateway that you can link to a merchant account? Is it a Payment Processor?

    Some1 explain pls
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    • Profile picture of the author jasonl70
      Originally Posted by Marian Berghes View Post

      i don't really understand what NanaCast exactly does...ive looked at their website but it doesn't really tell you too much....Is it a Payment Gateway that you can link to a merchant account? Is it a Payment Processor?

      Some1 explain pls
      unfortunately, everytime Josh explains what it does here, his posts get deleted - regardless of the fact it was relevant.
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      • Profile picture of the author BrianMcLeod
        Originally Posted by jasonl70 View Post

        unfortunately, everytime Josh explains what it does here, his posts get deleted - regardless of the fact it was relevant.
        Which is extremely LAME because it's a very robust solution he's developed and addresses a myriad of gripes, whines, bitches, and moans we all read every day: "why can't ___ do ____?", "I want ONE system that ____".

        Josh: "Mine does that and also this..."

        SELF-PROMOTER! RULE BREAKER!

        DELETE! DELETE! DELETE!
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  • Profile picture of the author Folusho Orokunle
    With UltraCart's one click upsell they have it set up with a yes and no button to add a purchase to your credit card.

    Even if the customer doesn't click yes or no, they'll still be charged for the initial order if the page times out.

    Take their free trial, what can you lose.

    I think I made close to $18,000 before I had to pay them a dime, and they send you the manual in the mail free as well.
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  • Profile picture of the author Folusho Orokunle
    Jeff, they actually do have an affiliate program. I use it personally on one of my own sites.
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  • Profile picture of the author Josh Anderson
    Originally Posted by The Oilman View Post

    I was just spying on the LaunchTree thing and it claims to show you how to do the 1-click upsell.

    the 1 click upsell is when you sell your product, and then on the final sale page it offers a one-time offer where the person can buy the offer without re-entering their CC.

    Its supposed to convert very well.

    I was wondering -- anyone know if there are any programs that now support this?
    1. You need a merchant account and a payment gateway that works with the one click upsell system you choose. The credit card info must be stored by the upsell system in order for it to be one click.

    2. Nanacast.com can do unlimited one click upsells and downsells and every "launch tree" type strategy. All you need is an Authorize.net gateway enabled merchant account...

    It is possible to do similar if all you have is paypal but to do true one click you must have an authorize.net gateway enabled merchant account.

    i don't really understand what NanaCast exactly does...ive looked at their website but it doesn't really tell you too much....Is it a Payment Gateway that you can link to a merchant account? Is it a Payment Processor?

    Some1 explain pls
    Here is the best way to see what it does:

    1. Sign up for a free account (choose free affiliate in the drop down when registering).

    2. Once logged in click the "free 7 day trial" which will instantly upgrade your account to viral premium without having to enter any billing info.

    3. Watch all three of these videos in this multi track video presentation:

    http://nanacast.com/docs/premiumpublic.html

    (the second video specifically covers one click upsells).

    This requires no scripts to install and its quick to set up.
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  • Profile picture of the author jasonl70
    You can do something similar with paypal, just by using their 'add to cart' buttons.

    However, the customer does not supply their cc info until the end of the process (or you have them pay for the initial item, then pay again after the upsell process).
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    -Jason

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  • Profile picture of the author Folusho Orokunle
    Nanacast looks interesting....
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  • Profile picture of the author Marian Berghes
    thanks for the info Josh...really looks interesting...too bad I can't use it

    From what I know, there is no such thing as an Authorize.net reseller for Europe and If there is one it will probably not trust me/my business due to the country I live on.

    You wont believe how many "Are you trying to scam me? cus Ive read on the internet that you guys do CC fraud" emails....

    Believe it or not, IT IS harder for people not in the US...heck...i cant find a decent merchant account that will work with the shopping carts I want.
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    • Profile picture of the author Josh Anderson
      Originally Posted by Marian Berghes View Post

      thanks for the info Josh...really looks interesting...too bad I can't use it

      From what I know, there is no such thing as an Authorize.net reseller for Europe and If there is one it will probably not trust me/my business due to the country I live on.

      You wont believe how many "Are you trying to scam me? cus Ive read on the internet that you guys do CC fraud" emails....

      Believe it or not, IT IS harder for people not in the US...heck...i cant find a decent merchant account that will work with the shopping carts I want.
      Actually we CAN help many international merchants obtain Authorize.net accounts.

      Also if you are an EU resident you can obtain a durango merchant services gateway which works with our system identical to Authorize.net

      If you would like to try and apply to see if you can obtain either an Authorize.net or durango merchant services enabled merchant account we have a form that goes to our providers with specific instructions to help our international clients obtain either of those options.

      What they do is first try to obtain you an Authorize.net enabled merchant account and then if they are not able to do that they go for a durango merchant services gateway. If you would like to use this resource to try and obtain one of these options you may submit it here:

      International Merchant Account and Authorize.net or Durango Merchant Services applicant form

      Our system also allows you to do upsell/downsell trees with paypal which is better than not doing them for those who simply do not have any other option because any upsell offers offer... even if its only with paypal will boost your bottom line more than none at all :-)
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    • Profile picture of the author Sean Kelly
      Originally Posted by Marian Berghes View Post

      ...too bad I can't use it

      From what I know, there is no such thing as an Authorize.net reseller for Europe and If there is one it will probably not trust me/my business due to the country I live on.

      You wont believe how many "Are you trying to scam me? cus Ive read on the internet that you guys do CC fraud" emails....

      Believe it or not, IT IS harder for people not in the US...heck...i cant find a decent merchant account that will work with the shopping carts I want.
      Marian, check out Adyen.com, they are based in Amsterdam and will make payments to any country. You use their 'hosted' payment page, customer makes payment and you receive an 'alias' that you can use (via their API) to place additional charges against the card (eg: 1-click upsell). They do recurring billing as well however they have a 100 Euro monthly minimum.

      Sean
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  • Profile picture of the author GarrieWilson
    Isn't a "one-click upsell" basically:

    1. Preauthorizing for any amount (even $1)
    2. When batching the authorization, doing it for the full total or for two/more charges?

    If it's more than that, please enlighten me.

    As far as using PayPal, I think it would convert poorly. People would #1 have time to think about the entire purchase #2 see a big order total and bail on everything.
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    • Profile picture of the author Josh Anderson
      Originally Posted by GarrieWilson View Post

      Isn't a "one-click upsell" basically:

      1. Preauthorizing for any amount (even $1)
      2. When batching the authorization, doing it for the full total or for two/more charges?

      If it's more than that, please enlighten me.
      One click upsell happens after a purchase for the original offer has already been made.

      This way the cc info has already been captured and the prospect can then make buying decisions in "one click" without having to do anything more than clicking a button.

      As far as using PayPal, I think it would convert poorly. People would #1 have time to think about the entire purchase #2 see a big order total and bail on everything.
      It converts at a lower rate than one click upsells...

      But it converts at a higher rate than not making an additional offer while the prospect is still there on your site in a buying mood ;-)

      If you don't ask someone to buy something additional then your conversion rate will be 0%

      If you do ask someone to buy regardless of the payment method offered your conversion rate is a lot more likely to be higher than 0%
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      • Profile picture of the author GarrieWilson
        Originally Posted by Josh Anderson View Post

        One click upsell happens after a purchase for the original offer has already been made.

        This way the cc info has already been captured and the prospect can then make buying decisions in "one click" without having to do anything more than clicking a button.
        I know that. It's a spin on Amazons "one click checkout".

        I was asking, do you charge the card once total or for each "one-click"?

        It can be done both ways but which has less chargebacks/customer confusion when they get their statement.

        You also missed my point about PayPal killing conversions if you tried this with it.
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  • Profile picture of the author Marian Berghes
    Thank you very much for the help guys. I first have to sort some things out with my bank and only then I'm gonna apply for a merchant account and see whats what.

    Thank you again !

    EDIT: 1 more question. When the merchant acc puts the money in bank account is it considered as a Bank Transfer or Wire Transfer?

    Cus the taxes I have to pay for those differ and for bank transfer from the US to my country I think its 25$ per transfer.
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    • Profile picture of the author Josh Anderson
      Originally Posted by Marian Berghes View Post

      Thank you very much for the help guys. I first have to sort some things out with my bank and only then I'm gonna apply for a merchant account and see whats what.

      Thank you again !

      EDIT: 1 more question. When the merchant acc puts the money in bank account is it considered as a Bank Transfer or Wire Transfer?

      Cus the taxes I have to pay for those differ and for bank transfer from the US to my country I think its 25$ per transfer.
      Its direct deposit. Not bank transfer.
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  • Profile picture of the author TelegramSam
    Hi,

    For one of our sites, we receive encrypted credit card information when someone orders.

    We then punch this manually into a physical machine/terminall we have.

    On that particular site there aren't that many transactions (decent size but low volume) and so we haven't gone with a fancy cart and gateway solution etc.

    What I am looking for is a way that we can punch these card details into an online secure virtual terminal instead of having to use the physical machine all the time for that site.

    Sometimes we are out of the office at shows etc, and it would be great to be able to process these virtually, instead of waiting for us to get back to the office etc.

    Can anyone help?

    Thanks,
    Sam
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    • Profile picture of the author Josh Anderson
      Originally Posted by TelegramSam View Post

      Hi,

      For one of our sites, we receive encrypted credit card information when someone orders.

      We then punch this manually into a physical machine/terminall we have.

      On that particular site there aren't that many transactions (decent size but low volume) and so we haven't gone with a fancy cart and gateway solution etc.

      What I am looking for is a way that we can punch these card details into an online secure virtual terminal instead of having to use the physical machine all the time for that site.

      Sometimes we are out of the office at shows etc, and it would be great to be able to process these virtually, instead of waiting for us to get back to the office etc.

      Can anyone help?

      Thanks,
      Sam
      Why are you doing this manually?

      All you need to do is set up a merchant account with a gateway and hook it to an ecommerce system (like my own) and automate the entire process by sending the client to an order form.

      If manual is absolutely necessary an authorize.net gateway enabled merchant account will provide you with an online virtual terminal which you can access and enter the data from any internet connection.
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  • Profile picture of the author new guy
    Just checked out this UltraCart thing. Looks great. Could be very useful. I signed up for a free trial and am quite impressed with what you can do. Looks like it also has an affiliate program built in.
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  • Profile picture of the author TelegramSam
    Hello Josh,

    Thank you very much for your answer.

    Why are we doing this manually?...Mmmm a very good question actually.

    For that business/site it is a legacy from the old days (10 years ago).

    We never set up an automated way of taking money and the majority at the time were from mail order and phone calls. When we were accepted to be able to take money over the net as well, we ended up going for the simplest solution we could at the time, which mean't we just received encrypted secure emails of the orders.

    We unscrambled them and punched them into out physical terminal.

    (One interesting aside is that we receive approximately 1 in 10 with incorrect credit card data entered by the customer.

    Usually these enter an incorrect expiry date. We contact them to get the correct information and in 95% of cases this proceeds to a sale.

    For fully automated sites, it would be interesting to know how many people give up buying if they have entered incorrect details and the transaction became automatically declined. Some would just not realise it was their error and end up not trying again. If you have any stats on this or similar, it would be interesting reading.)

    This particular site is all html and all shopping cart pages are in html, not a database. So it would be quite a big job to rework the site.

    Having said that it would pay off eventually in terms of time saved processing orders etc.

    I think I need to bite the bullet and get it done. The sooner the better really.

    Having access to a virtual terminal is a half-way attempt for us to speed up the processing of these orders, before a fully fledged system is implemented. Also, even when we are on the road, we still receive orders by phone and hence it would be useful to have the virtual facility.

    Also, do you know if it is possible to accept British Pounds using a USA credit card facility (money would still go into our USA bank account). We have a number of sites in British Pounds and I don't want to have to keep translating them into dollars manually and then processing them.

    If they order something for £75 (seventy five pounds) I want them to see that on their credit card statement, not £75 converted into dollars by us and then their statement showing them being charged dollars which their credit card company then converts back into pounds for them. Theoretically this should come back to £75 but sometimes there is upwards or downwards of a dollar difference, depending on any movements in exchange rates etc.

    I would love to be able to spend half an hour with an expert such as yourself to discuss this further etc.

    Thanks big time for your help.

    Cheers,
    Sam
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  • Profile picture of the author Josh Anderson
    (One interesting aside is that we receive approximately 1 in 10 with incorrect credit card data entered by the customer.

    Usually these enter an incorrect expiry date. We contact them to get the correct information and in 95% of cases this proceeds to a sale.
    If you were to automate the process by simply offering your client an automated order form right on the site then you would also reduce the problem with incorrect data entry because the client would immediately know it and correct the issue.

    If you are loosing 10% of your sales due to this issue you are leaving money on the table and doing unnecessary work because of the manual process of verification which could be avoided.

    I see no reason why you should be doing this manually.

    In our system we can have up to 3 people notified of an order and even select the data which is sent to them... so for example if you had a phone person following up and a fulfillment house being notified and also you wanted an email with the client's contact info and the product being ordered all three could be notified with the selected pertinent information.

    Also, do you know if it is possible to accept British Pounds using a USA credit card facility (money would still go into our USA bank account). We have a number of sites in British Pounds and I don't want to have to keep translating them into dollars manually and then processing them.
    I am not sure on that one. Just be aware that if you are dumping Pounds into a dollar account the bank is likely to charge you conversion or foreign transaction fees.

    This particular site is all html and all shopping cart pages are in html, not a database. So it would be quite a big job to rework the site.
    When you say "shopping cart pages" you mean that you have a manual shopping cart which allows clients to select a number of products and then when the go to checkout they submit an order which is then sent to you for manual processing with a list of the products being ordered?

    If you are not doing shoppingcart multiple product custom added type orders... for example if the client is just browsing a page with various items and then selecting one item and going to checkout for that single item, in other words one item per checkout...

    Then updating and automating your system would require nothing more than adding hyperlinks to a secure order page if you were using our platform. No script to install and it could be added to html pages.
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  • Profile picture of the author TelegramSam
    Hey Josh,

    Thanks for your reply once again.

    I will have to definitely look into all you have said. Hopefully I'll get some time in the coming week to do this.

    Bye for now.

    Sam
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  • Profile picture of the author mprager
    Hi Josh, thanks for your comments. Your shopping cart may be the solution we need. I will send you a PM with some questions.
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    • Profile picture of the author cullenpowell
      Originally Posted by JasonParker View Post

      Upsell Mastery stole practically everything from me. My methods, portions of my sales letter and worst of all parts of my code.

      The One and Only "Risk-Free" Upsell System for 1ShoppingCart is the original upsell system for 1shoppingcart and won't cost you an arm and a leg like upsell mastery does either.

      If at all possible I would encourage everyone to go with a more automated solution such as Josh Anderson provides, but if you're dead set on using 1ShoppingCart it's still better to use a risk-free, one click upsell process that requires manual order entry than to use nothing at all
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      • Profile picture of the author JasonParker
        Originally Posted by cullenpowell View Post

        Upsell Mastery stole practically everything from me. My methods, portions of my sales letter and worst of all parts of my code.

        The One and Only "Risk-Free" Upsell System for 1ShoppingCart is the original upsell system for 1shoppingcart and won't cost you an arm and a leg like upsell mastery does either.

        If at all possible I would encourage everyone to go with a more automated solution such as Josh Anderson provides, but if you're dead set on using 1ShoppingCart it's still better to use a risk-free, one click upsell process that requires manual order entry than to use nothing at all
        If that's true, I apologize for investing in Upsell Mastery and recommending it.
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  • Profile picture of the author cullenpowell
    No need to apologize bro it's not like they state "hey we ripped this off of some other guy" on their sales page. It just pisses me off.

    Don't get me wrong, I don't mind a little competition but what they've done is blatantly stolen from me.
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    • Profile picture of the author LB
      Originally Posted by cullenpowell View Post

      No need to apologize bro it's not like they state "hey we ripped this off of some other guy" on their sales page. It just pisses me off.

      Don't get me wrong, I don't mind a little competition but what they've done is blatantly stolen from me.
      I know nothing about what happened here...but it sounds like you might want to talk to your lawyer.

      If someone is stealing direct copies of code and sales text...that's definitely something that's worth pursuing.
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  • Profile picture of the author markmotts
    Been following these 1-click upsell threads and no-one has mentioned QuickPayPro by Cydec. It looks like they've got it totally sorted with multiple upsells and downsells. Mind you, their price has gone up big time since I last used them. It was $117 per quarter & now $99 per month.

    It seems like there ain't no such thing as the perfect shopping cart with -ve feedback on most/all of them. Unless you can tell me differently!

    Cheers
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    • Profile picture of the author Jason James
      Originally Posted by markmotts View Post

      Been following these 1-click upsell threads and no-one has mentioned QuickPayPro by Cydec. It looks like they've got it totally sorted with multiple upsells and downsells. Mind you, their price has gone up big time since I last used them. It was $117 per quarter & now $99 per month.

      It seems like there ain't no such thing as the perfect shopping cart with -ve feedback on most/all of them. Unless you can tell me differently!

      Cheers
      QuickPayPro by Cydec run by Dustin Struckman appears to be the perfect solution, but the support is non-exsistant. I needed help getting set-up and my ticket went unanswered and still is to this day as far as I know.

      Dustin is a cool guy..if spent some time with him, but he needs to have a support team in place to get people the help they need when they are getting set-up.

      I'm going to try Nanacast by Josh.. looks like it does it all, the tricky part might be configuring it all, but it appears josh is a standup guy and always around.

      Lets see what it can do Josh :-)
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  • Profile picture of the author 2PercentPlan
    I posted this in another part of the forum, but thought it was relevant here as well. The 1 click upsell platform I use works great and tests every variation you can possibly think of. You can also have multiple pipelines going at once and it tells me exactly where in my pipeline I am making money and where I am losing it.

    There is like a quicken books on the end of the funnel which gives me my ROI in real time. So instead of getting my information weeks later, I can have it by the end of the day! Very powerful information to have if you are wanting to make big bucks online.

    In a nutshell, this is the manifested version of butterfly marketing without all the technical headache. It works and works well. If you want more information just let me know and I can help you out.
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  • Profile picture of the author caliviper
    UltraCart's customer service has been TERRIBLE this year. I don't know what has happened, but they no longer respond to emails or return calls. I have been trying to get a hold of somebody for 2 weeks, and I have been a customer of theirs with multiple accounts for a couple years.

    I would stay clear of them until they get this figured out. And if one of the Ultracart tech's is on here reading this, PM me ASAP.
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  • Profile picture of the author Dustin Cannon
    One Click Upsell at http://www.upsellmastery.com is fantastic and I am not an affiliate. I have used it for years now.
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