GoDaddy sold my domain - they misspelled e-mail addy
Been on the phone/e-mails w/ GoDaddy since Sunday, when I discovered my problem. Filed an ICANN complaint yesterday, but talking with GoDaddy again today.
Have had a real estate business - domain name over 10 years old. Business hasn't operated in a few years so the website hasn't been active, but about to go into it again. Also have another business whose name I parked with GoDaddy in December. I receive GoDaddy's e-mails monthly. None had mentioned the real estate domain was expiring. It consistently read "0".
Was on automatic renewal. Think, perhaps for 5 years? My bank sold its branches 2 years ago, so I have new credit/debit card numbers.
You can guess the rest.
I discovered the issue when a GoDaddy status e-mail arrived Sunday, prompting me into wondering what was going on with my real estate name. I had started the business in fall '03, and thought it was getting close to renewal.
It expired in March. They claimed the card didn't work, and they had sent me the requisite number of notifications. I never received any.
Today, the rep says my e-mail, changed in December, is misspelled, and the real estate name is under another account. They misspelled Hughes.net, spelling it Hughs.net.
They have first offered me free hosting. No, thank you. They are saying I'll just have to pay the $280 to Internettraffic.com. But after being on with them for an hour just today, so far, they are checking with someone further "on something." My main concern today is that my name is out there, and someone could buy it. I can wait a few weeks to put the site back up. But do not like that it is exposed.
I think they should buy it and turn it back over to me for the $12.99 renewal fee. Opinions? Advice on protecting my domain name? I asked if they should be notifying the current owner that it should not be made available, due to their error. They say that can't be done.
Thanks!
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