by ronwan
14 replies
Hi all,
I have been reading abouot Fiverr Arbitrage and find it really interesting.

Just 1 question I cannot get anwered ...... How do I handle the payment???

I mean, I find someone that looks for let's say a logo. I can outsource it someone on Fiverr.
But, do my client trust me well enough to pay in advance?? If i deliver first and charge the money afterwards, there is a risk he might not like the logo and not pay.
What to do if the c,ient does not like the design .... the designer on Fiverr will not change it for the same money i suppose.

How do you guys (and girls) handle this???
#arbitrage #fiverr
  • Profile picture of the author jboykin
    If your costumer doesn't like it, talk to the fiverr seller and see if they will redo it for you, you would be surprised what people on fiverr will do to keep their good rating.
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    • Profile picture of the author ronwan
      ok, have no experience with outsourcing to Fiverr yet, but that's worth trying it.

      And, do you take payments from yuor clients before or afterwards?
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  • Profile picture of the author sscot
    Work with sellers who have more positive reviews and always keep a backup seller.
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  • Profile picture of the author topnichewebsites
    I would say that since this would be a new client then charge them right away if the price is small. If the price is large collect 1/2 up front and the other half before it handed off.

    If I outsourced it I would look for sellers (great ratings) that would do up to 2 FREE REVISIONS.

    In your agreement with your new client state that you will do up to 2 revisions and ensure the communications is done in email form. Also state the time it will take to do the first logo and any additional time for any revisions.

    The most important item is to get there requirements down the first time:

    Size of logo
    Background Color if any (transparent)
    Samples of logos that they like or found on the net
    Samples that you provided so they can pick out a format
    URL of the site it will be used on (if avail)
    Animated / Flashing / static

    Charge extra for the source files


    Just my 2 cents, I am sure you get better feedback from others who already do this with outsourcing
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  • Profile picture of the author RogueOne
    I have been reading abouot Fiverr Arbitrage and find it really interesting.
    It sounds like you have more studying and planning to do.

    If you jump in without all your ducks in a row, you are just going to end up with some pissed off clients.
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    • Profile picture of the author ronwan
      Thanks for the replies so far.
      I have already read quitte a lot of it, but i just cuoldn't find any tips on how to handle the payments ....

      anymore tips are still welcome of course
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      • Profile picture of the author TheFury
        This sounds like way more trouble than it's worth...
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        • Profile picture of the author Ron C Farrow
          Originally Posted by TheFury View Post

          This sounds like way more trouble than it's worth...
          I can assure you its not! I make a regular income using Fiverr but as has already been said you need to know what you are doing or you can lose more than you make.
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          Making it with Online Arbitrage

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  • Profile picture of the author ronwan
    Are there any readers of this located outside the US that have experience with this Fiverr Arbitrage?

    I see a bit of a problem with getting paid.
    Living outside the US, the only way seems to be Paypal, but not eveyone has Paypal.

    A cheque is out of the question as overhere we can just cash them at the bank when having a business accout AND it cost a lot to cash them !!

    So, what are your experiences with this?
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    • Ronwan,

      First, your client should agree on a clear set of terms, such as requirements, delivery deadline, number of revisions, additional fees for modifications outside the original scope of requirements, upfront and delivery payments, etc.;

      Second, your chosen service provider at fiverr.com should also agree with the same relevant terms; and


      Originally Posted by ronwan View Post

      I see a bit of a problem with getting paid.
      Living outside the US, the only way seems to be Paypal, but not everyone has Paypal.
      Third, if you send a PayPal invoice to the email address of your clients, then they can pay using their credit or debit cards -- Almost all of them with credit or debit cards can do this, unless they're based in a few certain countries where PayPal doesn't provide this option...
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  • Profile picture of the author QueenMelanie
    if you are unhappy with a fiverr purchase and you tell the seller, they will likely refund you just to avoid the hassle and risk getting a bad review..

    If they are being awkward just tell them you are about to right a big long negative review and they'll be sure to change their tune..

    Please only do this if you truly are unhappy with their work though, because its just unfair on them otherwise..
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  • Profile picture of the author WPGuru
    I am a fiverr seller and know quite a bit about how things works.

    1. First thing is, you are obviously charging lot more to the customer than what you are paying on fiverr so there is minimal risk.
    2. Negotiate with the seller on fiverr to modify the design if you don't like it. There are ton of sellers who offer unlimited revisions (but that doesn't mean you should rip them off, they are there to earn money and so are you).
    3. Ask seller what exact information he needs to come up with an excellent results and ask your customer the same things to get minimal amount of errors.
    4. Ask your customer to pay you some initial fee to start the project (this would avoid complete risk).

    If you are planning to have a long term business, you can also get the original source files from the fiverr seller (you have to pay extra for this) and than you can modify it for other customers (if you want to).

    Most important, try to build relationship with sellers on fiverr and create a win - win relationship where you and they earn together. This will help you grow your business without a ton of investment.

    Hope these help.
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  • Profile picture of the author turboshandy
    The way you handle the payments is really up to you.
    You can charge the client in advance, if you don't charge for a lot of money for a logo.
    You could try and trust them, if you feel confident they will pay (after working with people for a while, you will probably be able to sometimes tell if someone is serious or not)
    Or, you could ask for some money in advance and charge the rest when you're done.
    Or, there is another way I actually find to be the most safe: try working on one of those freelance websites yourself, website that has an escrow system. The client has to pay in advance, the money is blocked and you will receive the payment when the job is done. It's safe for both you and the client
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