Quick Wordpress/Fantastico Help Please - SOLVED! THANKS!

[terryrayburn]

I'm trying to load Wordpress to a domain (sub-domain) in Fantasico.

I've done this many times before, but I'm getting a message I've never had:
=====================
"The installation can not be completed:

- You cannot install more than one script in the root directory of a domain."
======================

Yet when I go into File Manager, there is nothing in that domain except
"cgi-bin", which I assume should be there after uploading a sub-domain.

1. Should "cgi-bin" be there, or
2. Should I delete "cgi-bin" and then load Wordpress?

Some of you will know this is an ignorant question but that's why
I use Fantastico

Thanks!

[Andy Fletcher]

The presence of a cgi-bin shouldn't prevent Fantastico installing Wordpress here. Is there anything in it if you open it up?

[terryrayburn]

Originally Posted by Andy Fletcher

The presence of a cgi-bin shouldn't prevent Fantastico installing Wordpress here. Is there anything in it if you open it up?

If you mean "is there anything in the cgi-bin", no, it just says, "no records found".

[terryrayburn]

I might mention, in case this is a clue, that I used to have Wordpress on this same sub-domain, but I not only took Wordpress off of it, but deleted it from my Hostgator account as a sub-domain. So it was completely gone, and I just re-added it as a subdomain.

[Andy Fletcher]

That's really odd. Is that subdomain definitely mapped to the folder you are looking in?

[Andy Fletcher]

Originally Posted by terryrayburn

I might mention, in case this is a clue, that I used to have Wordpress on this same sub-domain, but I not only took Wordpress off of it, but deleted it from my Hostgator account as a sub-domain. So it was completely gone, and I just re-added it as a subdomain.

Potentially there's some records in Fantastico that it knows it did an install here and can't tell that you deleted it manually.

My knowledge of the internals of Fantastico is pretty much non-existent so I'm guessing here.

[Devon Brown]

If your File Manager shows no files *except* a cgi-bin your File Manager maybe isn't showing everything.
If you had a Wordpress there before, it may have created a MySQL account for the domain and you have to see and delete that. That could be "script" it's referring to.
Look into MySQL and see if Wordpress is there..

[terryrayburn]

Originally Posted by Andy Fletcher

That's really odd. Is that subdomain definitely mapped to the folder you are looking in?

In it's "tree" it appears just like my other Wordpress domains.

[newton]

If you installed via Fantastico, then the log data is stored in a folder called .fantasticodata inside your hosting account. Just remove the file that related to where the blog was installed (in the Wordpress folder) and you should be able to then re-install.

There's some info on it here - Remove Fantastico Scripts - Lunarpages Web Hosting Wiki

Hope that helps!

Tony

[Stefan Vee]

Click on Fantastico, then click "Wordpress" in the left Navigation column.
Check "current installations" and Remove what needs to be removed.

[clare1982]

Hiya

Someone else had this problem a couple of months back and I helped them solve it. So I have copy and pasted my answer from their thread to yours .

This has happened to me before this is what you must do:

1. Login to your hostgator cpanel
2. Go to "file manager"
3. click on the ".fantasticodata" folder
4. open up "installed_in_root.php" and edit it.

This is an example of what I mean:

If you open up "installed_in_root.php" you will see something like this:

$installed_in_root["dateonlineinfo.com"] = 1;

This is what you need to delete.

(this is just an example from my "installed_in_root,php" file).

Keep in mind that every install of wordpress you have made will be stored in this file, be very carefull not to delete any of your other wordpress sites out of it.

I hope this makes sense lol, I'm not very good at explaining things.

[terryrayburn]

Originally Posted by Renegade Success

If your File Manager shows no files *except* a cgi-bin your File Manager maybe isn't showing everything.
If you had a Wordpress there before, it may have created a MySQL account for the domain and you have to see and delete that. That could be "script" it's referring to.
Look into MySQL and see if Wordpress is there..

Definitely over my head here, but when I go to MySQL there are four apparent Wordpress DB's: wrdp1, wrdp2, wrdp3, and wrdp4 -- whatever that means

[Stefan Vee]

Have you tried my solution? LEFT navigation column!

[terryrayburn]

Originally Posted by clare1982

I hope this makes sense lol, I'm not very good at explaining things.

Au contraire, Clare. You are WONDERFUL at explaining such a (to me) complex thing!

It worked!

A BIG thanks to you and to all who tried to rescue me!

[Amfire]

had same problem last week. i contacted the live chat. Agent had a look over it and said, this needs to be sent to System admin. He created a ticket,
after 10 minutes received mail stating that i can reinstall WP again.

Originally Posted by terryrayburn

Definitely over my head here, but when I go to MySQL there are four apparent Wordpress DB's: wrdp1, wrdp2, wrdp3, and wrdp4 -- whatever that means

[terryrayburn]

Originally Posted by newton

If you installed via Fantastico, then the log data is stored in a folder called .fantasticodata inside your hosting account. Just remove the file that related to where the blog was installed (in the Wordpress folder) and you should be able to then re-install.

There's some info on it here - Remove Fantastico Scripts - Lunarpages Web Hosting Wiki

Hope that helps!

Tony

You were right, Tony. Thanks! I read Clare's instructions before yours, but the UK came through!

[newton]

No problem, glad to help!

Tony