Problems with Hosting

bethparker · 05-19-2009, 01:30 PM

Last night while I was working on one of my websites, they all went down. I checked the company's home page and their site was down too. So I got their phone number from my Paypal account and called them. They said they were working on it. My sites came back awhile later but went away again about fifteen minutes after that.

This morning, still no websites. I called them again. They were working on it and they should be back up in 2-3 hours. So I waited. It's four hours later and still no websites. I'm sure they put their higher-paying customers further up on the list, but even with shared hosting at $20/month, I expect things to be fixed more quickly than this.

So my question is: What is your experience with web hosting companies? I am looking for a new one, whether as a backup or replacement I haven't decided. What company are you with? How long have you been with them? Have they had any outages and if so, how long did it take for things to get up and running again?

Hackbridge · 05-19-2009, 01:40 PM

I use Hostgator with their "Baby Croc" account. I can recommend them if you like?

You have to make sure that you've backed up your sites beforehand of course.

Hope everything gets back to normal before you switch.

Brian

Ps Love looking at baby pictures

Quote:

Originally Posted by bethparker

Last night while I was working on one of my websites, they all went down. I checked the company's home page and their site was down too. So I got their phone number from my Paypal account and called them. They said they were working on it. My sites came back awhile later but went away again about fifteen minutes after that.

This morning, still no websites. I called them again. They were working on it and they should be back up in 2-3 hours. So I waited. It's four hours later and still no websites. I'm sure they put their higher-paying customers further up on the list, but even with shared hosting at $20/month, I expect things to be fixed more quickly than this.

So my question is: What is your experience with web hosting companies? I am looking for a new one, whether as a backup or replacement I haven't decided. What company are you with? How long have you been with them? Have they had any outages and if so, how long did it take for things to get up and running again?

LogoNerds · 05-19-2009, 01:42 PM

I like to spread my sites out for safety reasons. (Call me paranoid)

Shared hosting: I recommend www.Lunarpages.com

VPS & Dedicated: www.WiredTree.com
WiredTree.com is my top pick. I never have problems, and if I need a question answered, I don't wait hours for a response. Usually get a response within 15 min. Hands down my favorite host

ayuwarr · 05-19-2009, 02:05 PM

Totally agree. Love to spread my sites too.

dreamtab · 05-19-2009, 02:06 PM

HostGator is my choice too. They went down once this year. but have no problem with them till now... Monitor your website Hyperspin Website Monitoring, Web Server Monitoring Service and see how many times your current host go down in a month. If possible switch the hosting company.

Dixiebelle · 05-19-2009, 02:07 PM

I only use Hostgator. I don't think they can be beaten for service and up time. Also has a toll number that is answered 24 hours a day, by people who knows what they are doing.

LogoNerds · 05-19-2009, 03:49 PM

I'm probably the only one who doesn't recommend HostGator. I tried them once and I was not impressed when my site went down the next day. Based on the positive reviews, I thought maybe I was just unlucky and gave them another chance. Guess what happened? downtime again.

Kesh247 · 05-19-2009, 05:05 PM

Never had a problem with Hostgator. They are good.

Mar · 05-19-2009, 05:20 PM

I spread my sites around a bit as well. One hosting company (UK based) offers great support. Another good one (US based) has amazing support - but I also pay an extra couple of bucks a month to have offsite backups of my sites ... I also use a babycroc on hostgator - but not for my main sites. Call me eccentric, but I've also got one site on yahoo hosting (just to test it out).

.... The most important thing of all is to keep upgrading to the most secure version of scripts - it's a total pain sometimes, but there's a whole armada of people who want to hack your web site ...

Mar

Lloyd Buchinski · 05-19-2009, 08:25 PM

The best place for hosting questions is Web Hosting Forum | Discussions on Hosting Services & Companies. I spent about 20 hours researching, starting there and then at the sites that looked good before I committed to hosting.

Especially once you get your choices narrowed down to 2 you can do a search there and often get direct comparisons about one aspect or another between the 2. I went with hostpc.com. If you are just starting out they have unlimited domain packages for about a quarter the price of Hostgator.

No downtime that I know of and I have thoroughly tested them out about answering stoopid questions and they don't seem to mind. However their reseller plans are not really good (by my totally unique requirements) and if I have to get one I will probably move to uberhost.net, or possibly even HG.

WHT is a really interesting forum. If you are ever bored, lonely and have absolutely nothing better to do, (just one of my little, or maybe tiny jokes). It is a nice place, and you do tend to learn there. They have a nice web design section.

best wishes, lloyd
.......__o
.......\<,
....( )/ ( )...

Shane Hale · 05-19-2009, 09:24 PM

I host my own and personally work with all my clients on a one on one basis. Ecityweb Tech Services. I had to end up getting a rack and doing a dedicated server space. I got tired of Hostgator and others. I typically charge higher about 10.00 a month than like the Hostgator peeps. Sometimes less money is not always the best.

SiteMiracle · 05-20-2009, 04:32 AM

It's always a good idea to have a backup of your site because it's very rare to find a host with 100% uptime guarantee. If you are using Cpanel... it's easy to generate and download the full backup of your site from your control panel.

chemmyvick · 05-20-2009, 06:22 AM

I'm using hostgator for one of my websites but is not part of my signature here. I have very good experience with them. They are ok and professional.

dave147 · 05-20-2009, 08:30 AM

7 out of 10 prefer hostgator

Kay King · 05-20-2009, 08:37 AM

Hosting will have times when the servers go down - all hosting is subject to that.

An advantage I've found using a large company like Hostgator is they have the personnel to address a problem quickly and the few times my sites have been down with HG it's been minutes rather than hours or days before they're up again.

kay

05-19-2009, 01:30 PM	#1
bethparker Writer Join Date: Dec 2007 Location: Union, Mississippi Posts: 51 Blog Entries: 1 Thanks: 8 Thanked 12 Times in 8 Posts Social Networking	Problems with Hosting Last night while I was working on one of my websites, they all went down. I checked the company's home page and their site was down too. So I got their phone number from my Paypal account and called them. They said they were working on it. My sites came back awhile later but went away again about fifteen minutes after that. This morning, still no websites. I called them again. They were working on it and they should be back up in 2-3 hours. So I waited. It's four hours later and still no websites. I'm sure they put their higher-paying customers further up on the list, but even with shared hosting at $20/month, I expect things to be fixed more quickly than this. So my question is: What is your experience with web hosting companies? I am looking for a new one, whether as a backup or replacement I haven't decided. What company are you with? How long have you been with them? Have they had any outages and if so, how long did it take for things to get up and running again?
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05-19-2009, 01:42 PM	#3
LogoNerds The Big Nerd War Room Member Join Date: Dec 2008 Location: Toronto Posts: 542 Thanks: 7 Thanked 83 Times in 42 Posts	Re: Problems with Hosting I like to spread my sites out for safety reasons. (Call me paranoid) Shared hosting: I recommend www.Lunarpages.com VPS & Dedicated: www.WiredTree.com WiredTree.com is my top pick. I never have problems, and if I need a question answered, I don't wait hours for a response. Usually get a response within 15 min. Hands down my favorite host
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05-19-2009, 02:05 PM	#4
ayuwarr Active Warrior Join Date: Jun 2007 Location: , , . Posts: 51 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Problems with Hosting Totally agree. Love to spread my sites too.

05-19-2009, 02:06 PM	#5
dreamtab HyperActive Warrior Join Date: Dec 2007 Posts: 255 Thanks: 12 Thanked 8 Times in 8 Posts Social Networking Contact Info	Re: Problems with Hosting HostGator is my choice too. They went down once this year. but have no problem with them till now... Monitor your website Hyperspin Website Monitoring, Web Server Monitoring Service and see how many times your current host go down in a month. If possible switch the hosting company.
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05-19-2009, 02:07 PM	#6
Dixiebelle HyperActive Warrior War Room Member Join Date: Feb 2008 Location: Tennessee Posts: 426 Thanks: 99 Thanked 27 Times in 18 Posts Social Networking	Re: Problems with Hosting I only use Hostgator. I don't think they can be beaten for service and up time. Also has a toll number that is answered 24 hours a day, by people who knows what they are doing.
	If you keep doing what you've always done, you'll just keep winning what you've always won. Do the thing you fear the most, and all other fears will go away. Twitter Me

05-19-2009, 03:49 PM	#7
LogoNerds The Big Nerd War Room Member Join Date: Dec 2008 Location: Toronto Posts: 542 Thanks: 7 Thanked 83 Times in 42 Posts	Re: Problems with Hosting I'm probably the only one who doesn't recommend HostGator. I tried them once and I was not impressed when my site went down the next day. Based on the positive reviews, I thought maybe I was just unlucky and gave them another chance. Guess what happened? downtime again.
	Logo Designs From Only $27 \| Logo Affiliate Program \| Outsource Logo Design Cheap Custom Business Logo \| Wordpress & Web Headers - Only $11 \| Cartoon Clip Art

05-19-2009, 05:05 PM	#8
Kesh247 Active Warrior Join Date: May 2009 Posts: 79 Thanks: 2 Thanked 22 Times in 8 Posts	Re: Problems with Hosting Never had a problem with Hostgator. They are good.

05-19-2009, 05:20 PM	#9
Mar HyperActive Warrior War Room Member Join Date: May 2005 Location: , , United Kingdom. Posts: 174 Thanks: 62 Thanked 60 Times in 20 Posts Social Networking	Re: Problems with Hosting I spread my sites around a bit as well. One hosting company (UK based) offers great support. Another good one (US based) has amazing support - but I also pay an extra couple of bucks a month to have offsite backups of my sites ... I also use a babycroc on hostgator - but not for my main sites. Call me eccentric, but I've also got one site on yahoo hosting (just to test it out). .... The most important thing of all is to keep upgrading to the most secure version of scripts - it's a total pain sometimes, but there's a whole armada of people who want to hack your web site ... Mar
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05-19-2009, 08:25 PM	#10
Lloyd Buchinski copy and paste geek War Room Member Join Date: Jan 2005 Location: Calgary Posts: 1,390 Thanks: 68 Thanked 168 Times in 140 Posts	Re: Problems with Hosting The best place for hosting questions is Web Hosting Forum \| Discussions on Hosting Services & Companies. I spent about 20 hours researching, starting there and then at the sites that looked good before I committed to hosting. Especially once you get your choices narrowed down to 2 you can do a search there and often get direct comparisons about one aspect or another between the 2. I went with hostpc.com. If you are just starting out they have unlimited domain packages for about a quarter the price of Hostgator. No downtime that I know of and I have thoroughly tested them out about answering stoopid questions and they don't seem to mind. However their reseller plans are not really good (by my totally unique requirements) and if I have to get one I will probably move to uberhost.net, or possibly even HG. WHT is a really interesting forum. If you are ever bored, lonely and have absolutely nothing better to do, (just one of my little, or maybe tiny jokes). It is a nice place, and you do tend to learn there. They have a nice web design section. best wishes, lloyd .......__o .......\<, ....( )/ ( )...
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05-19-2009, 09:24 PM	#11
Shane Hale Ninja Warrior War Room Member Join Date: Jun 2008 Location: Anderson, South Carolina , USA. Posts: 467 Blog Entries: 11 Thanks: 104 Thanked 57 Times in 40 Posts Social Networking Contact Info	Re: Problems with Hosting I host my own and personally work with all my clients on a one on one basis. Ecityweb Tech Services. I had to end up getting a rack and doing a dedicated server space. I got tired of Hostgator and others. I typically charge higher about 10.00 a month than like the Hostgator peeps. Sometimes less money is not always the best.
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05-20-2009, 04:32 AM	#12
SiteMiracle Cosmas Umeh War Room Member Join Date: Nov 2003 Location: Mississauga, Canada. Posts: 86 Thanks: 6 Thanked 7 Times in 7 Posts	Re: Problems with Hosting It's always a good idea to have a backup of your site because it's very rare to find a host with 100% uptime guarantee. If you are using Cpanel... it's easy to generate and download the full backup of your site from your control panel.

05-20-2009, 06:22 AM	#13
chemmyvick Active Warrior Join Date: Apr 2008 Location: US Posts: 57 Thanks: 2 Thanked 1 Time in 1 Post	Re: Problems with Hosting I'm using hostgator for one of my websites but is not part of my signature here. I have very good experience with them. They are ok and professional.
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05-20-2009, 08:30 AM	#14
dave147 Platinum Warrior Member War Room Member Join Date: Mar 2009 Location: AU Posts: 2,728 Thanks: 475 Thanked 332 Times in 270 Posts	Re: Problems with Hosting 7 out of 10 prefer hostgator
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05-20-2009, 08:37 AM	#15
Kay King Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA. Posts: 15,143 Thanks: 3,712 Thanked 4,140 Times in 2,257 Posts	Re: Problems with Hosting Hosting will have times when the servers go down - all hosting is subject to that. An advantage I've found using a large company like Hostgator is they have the personnel to address a problem quickly and the few times my sites have been down with HG it's been minutes rather than hours or days before they're up again. kay