at office hours in America!
Well autoresponder is critical to Internet businesses and we as a marketer can really
have zero tolerance of down time. When I want to send a message, the system
says I couldn't find the database! Well, this is crap. Aweber is probably the most expensive
around the market and that provide crap service like this where I do think it is NOT acceptable. If you guys want to fix something with your system, please do it OUTSIDE your office hour.
It is the same with hosting. I don't believe how companies like these make trivial mistake.