How NOT To Run A WSO...

Good to hear.

I'm running out of hats...

Hey Lin,

If you're running a WSO correctly (and it sounds very much like you are :-) ), this thread has nothing for you.

Indeed. But with a WSO this is doubly important surely? You're in the shop window not only for customers but for potential JV partners of the future.

A lot of short-sighted marketers out there looking for the 'quick buck'.

ppl get way to excited about customer service . My new ebook is named How I made $3 last month and you can too.

Didn't read all the posts here, but that above is the most important post here in my opinion. I've owned forums with thousands of members and am a contributing member of many forums, so I know my way around them and what you'll see here, is that there is NO place to leave any sort of negative feedback for poor transactions.

Any market place that allows transactions to take place and only allow positive comments to be made and screen out negative comments is very uncostumary... to say it politely. But this should be expected, because as it appears, you have some weight if you pay to have this transaction take place.

There must be a word or phrase for this sort of thing, but it is beyond me. If transactions are allowed to take place, in my opinion, it's only fair to allow people to express their experience whether it be good or bad.

LastWarrior

This is indeed a worrying trend and one I've had first hand experience of. There was a WSO very recently selling one of these 'mystery offers' and other warriors were asking for reviews.

I contacted the seller (34 posts, joined days ago) and offered to review the product and he agreed and sent the 'report' over.

It was pure crap. If you'd offered it as a freebie to your list you'd have the record amount of unsubscribers in a day ever recorded. Badly written, disjointed, hard to understand and no real content. How do you review something like that?

I took the very moderate view that at least the idea had merit and may help warriors come up with similar ideas using the 'guide' as a base. I did say I couldn't endorse it as it seemed to me that the guy was just selling an idea and hadn't actually tried out the idea himself in the real world.

He was none too happy with my review even so...

Any time I run a WSO, I will stay around for hours, even after it goes live just in case anyone has questions or problems. And if questions or replies come through, I answer them as quickly as I can. Sometimes both via PM and posting to the thread.

Personally myself, I welcome all feedback, whether it be negative or positive as I think that is a terrific learning tool suggesting how one can make things better for Warriors next time around.

Plus, it gives the WSO poster a much clearer vision of what is in demand from their peers.

Always have to look at the bigger picture


Tracy

I agree with Johnny here.
I posted a wso of mine about a day ago
and guess what.
the wso went live, when it was time for me to sleep(i.e. in my part of the world)
still I answered a few pm's before going to sleep.

I would not be able to do that if the wso had went live even an hour later.

So, maybe this is the reason why the wso posters vanish after posting.

my 2 cents.

Faraz

I try to always keep this in mind. For me a WSO is one Warrior helping another behind the scenes. That means working together, sharing knowledge, and really cutting the price for him.

I have bought some great WSOs, but you really have to hunt for them.

Paul

I don't think that's what the OP is talking about. It's perfectly acceptable for someone not to respond to a WSO question for several hours or even for up 24 - 48 hours during the weekends. But what I think he's talking about is when someone drops in and places a WSO and then simply NEVER seems to return...EVER.

I've had this happen to me several times and the WSO seller lost out on sales specifically because they simply NEVER responded to any questions. Sometimes, even sending a PM is a total waste of time so I usually don't bother, if they can't answer on their own WSO thread, then they simply miss out as far as I'm concerned.

I recently asked a question on a WSO about a week or so ago and have still NOT heard back from the seller. I don't waste a lot of time posting to WSOs, but when I do it's because I'm interested in the product. However, if I NEVER get a response from anyone I'm not going to buy. I don't feel like I should have to track down the seller. If they can post a WSO, they should be able to actually follow it and answer any pre-sales question we might have.

Another annoying thing I have found with WSOs is that some sellers offer Awesome Support right there on the WSO thread and encourage testimonials, etc. But once they have your money the support seems to simply disappear. I've had this problem on a number of occasions where the support was very good here at the WF WSO area, but after I actually sent money and got the product, the support was simply not there.

I've even tried to contact some of them on their own forums and/or support desk only to be ignored.

I know that in some cases people just get so busy, they have a hard time keeping up with support for their products. But when you see them giving support on yet another WSO when they aren't providing it on their own back end, it gets really annoying (unless of course they specifically mention there is no support with said purchase). But there's a number of WSO sellers around here that offer stellar support here and then fail to do so after they get your money. I guess it's all just part of the game, but it sure can be annoying.