Facebook ads problem... they think my graphic is a video
I'm trying to create an unpublished post in the power editor.
I've done this a load of times, no problem, my newsfeed graphic gets posted no problem.
This time around, I put a screen grab of a video, just testing.
In the power editor, I noticed a little video icon beside my post, and when I preview, the post looks terrible... just a load of text, and they cropped the hell out of my nice graphic.
Seems they can auto detect if you post a video grab... ok, fair enough.
So, I just posted a pic of the still... not video icons, no play or controls... it's still calling it a video!
Anyone else come across this bug... know how to fix?
Their support is useless
I've done this a load of times, no problem, my newsfeed graphic gets posted no problem.
This time around, I put a screen grab of a video, just testing.
In the power editor, I noticed a little video icon beside my post, and when I preview, the post looks terrible... just a load of text, and they cropped the hell out of my nice graphic.
Seems they can auto detect if you post a video grab... ok, fair enough.
So, I just posted a pic of the still... not video icons, no play or controls... it's still calling it a video!
Anyone else come across this bug... know how to fix?
Their support is useless
― George Carlin