Why does everyone use Aweber when they could...

52 replies
Why do so many reputable marketers use Aweber when they can use GetResponse for less and have more subscribers?

Is there some huge difference between the two services that I'm missing?
#aweber #email #getresponse #marketing #service
  • Profile picture of the author ultraeternity
    There isn't a big difference between the both from what i've heard.

    It's just that aweber is a little more popular because of many gurus promoting it in the early days and also because switching between autoresponders can be a real pain.
    {{ DiscussionBoard.errors[844354].message }}
  • Profile picture of the author NwS
    Banned
    [DELETED]
    {{ DiscussionBoard.errors[844358].message }}
    • Profile picture of the author Kevin Riley
      I like Aweber. I like the way it's set up. I like the deliverability. I like Tom Kulzer and his team.

      Why would I not use it?
      Signature
      Kevin Riley, long-time Warrior living in Osaka, Japan

      {{ DiscussionBoard.errors[844379].message }}
    • Profile picture of the author Mark Brian
      Originally Posted by NwS View Post

      Doesn't GetResponse limit you to the number of subscribers? Because I couldn't find any information on that.
      I've heard that after 10k subscribers they will contact you for upgrades, not so sure though. I don't remember where I got that info.
      Signature

      {{ DiscussionBoard.errors[844473].message }}
      • Profile picture of the author Emmanuel Betinis
        Originally Posted by Mark Brian View Post

        I've heard that after 10k subscribers they will contact you for upgrades, not so sure though. I don't remember where I got that info.
        That is true, yes. GetResponse will support up to 10,000 subscribers for $18/month where Aweber would be $70/month for 10,000 subscribers.

        That's why I started this thread - there's such a big difference in price there but both claim to be industry leaders with the best deliverability rates.
        {{ DiscussionBoard.errors[844494].message }}
        • Profile picture of the author alvinhuang
          Originally Posted by anapest View Post

          That is true, yes. GetResponse will support up to 10,000 subscribers for $18/month where Aweber would be $70/month for 10,000 subscribers.

          That's why I started this thread - there's such a big difference in price there but both claim to be industry leaders with the best deliverability rates.
          When you got a 10k list. I believe the price difference doesn't really matter anymore. =)

          At the current moment, aweber has better and more advanced tracking and emailing functions compared to getresponse.

          Alvin Huang
          Signature

          Happy Cool Hand Luke?

          {{ DiscussionBoard.errors[844912].message }}
  • Profile picture of the author alvinhuang
    From what I know. Getresponse doesn't have the javascript code to insert to track conversions on the optin page. (Correct me if I'm wrong) It'd be an extra hassle to setup a google analytics funnel to track this data.

    I like aweber. I use 1SC coz i'm stuck to it. =(
    Signature

    Happy Cool Hand Luke?

    {{ DiscussionBoard.errors[844390].message }}
  • Profile picture of the author Asher
    It's just preferences and who got the word to the subscriber
    first. For me, GetResponse hit me before AWeber did so I
    stuck with it.

    Glad to know that GetResponse is changing and updating its
    interface to a new one soon though cause I've always liked
    the cleaner look in AWeber. But GetResponse is finally waking
    up =)

    Asher
    Signature
    {{ DiscussionBoard.errors[844391].message }}
  • Profile picture of the author Fabian Tan
    I personally build my lists across 3 different autoresponders - Aweber, Get Response and my own hosted one.

    I believe it's too dangerous to rely on one single company holding your contact database. It's been said before, but one single rule change could change things drastically.

    Another thing is that you could use different autoresponders for different purposes.

    For instance, you can use Get Response to work together with their Power Leads system. And if your Aweber is already set to double opt-in, you can use GR for single opt-in purposes, for traffic that is less qualified but still profitable. Or you could use your own hosted autoresponder for collecting co-registration leads.

    Fabian
    {{ DiscussionBoard.errors[844397].message }}
    • Profile picture of the author Shannon Herod
      Originally Posted by Fabian Tan View Post


      For instance, you can use Get Response to work together with their Power Leads system. And if your Aweber is already set to double opt-in, you can use GR for single opt-in purposes, for traffic that is less qualified but still profitable.
      I use both accounts, and that is exactly why I use it. I use get response for single opt in and Aweber gor my customer list.

      So, most of the time whenever you visit my site you are initially going to go into a get response account. Then, once you buy you're going to be on Aweber account.

      The reason I have it set up like this is because most prospects are easy to press the spam button. But, once someone has bought from you they are less likely to hit that spam button.

      That way, I protect my Aweber account and get more detailed analytics.

      Anyway, that is how I am doing it.

      Talk soon,

      Shannon Herod
      {{ DiscussionBoard.errors[846824].message }}
  • Profile picture of the author zeurois
    Anyone using a self-hosted autoresponder here? Or custom-made for their business?

    Ie an autoresponder that you could backup anytime you want within just a few seconds, or import email addresses without being re-verified?

    After all.. aweber is $20 a month for the lowest package (I think) and you could get an autoresponder coded for a few hundred $$.

    I know, delivering the emails is one big issue here, but a dedicated server (even shared) should be first checked if it's blacklisted or something, and if it's not and you don't send "spam-like" emails, then there should not be any problem...

    Am I missing something here?
    {{ DiscussionBoard.errors[844410].message }}
    • Profile picture of the author Kevin Riley
      Originally Posted by zeurois View Post

      Anyone using a self-hosted autoresponder here? Or custom-made for their business?

      Ie an autoresponder that you could backup anytime you want within just a few seconds, or import email addresses without being re-verified?

      After all.. aweber is $20 a month for the lowest package (I think) and you could get an autoresponder coded for a few hundred $$.

      I know, delivering the emails is one big issue here, but a dedicated server (even shared) should be first checked if it's blacklisted or something, and if it's not and you don't send "spam-like" emails, then there should not be any problem...

      Am I missing something here?
      Well, Aweber has a whole team to keep on top of issues and ensure deliverability. Unless you want to take on that headache, I would not recommend a self-hosted autoresponder.
      Signature
      Kevin Riley, long-time Warrior living in Osaka, Japan

      {{ DiscussionBoard.errors[844455].message }}
    • Profile picture of the author Emmanuel Betinis
      Originally Posted by zeurois View Post

      Anyone using a self-hosted autoresponder here?

      Yep...I am right now.

      And that's why I started this thread about ELIMINATING the HEADACHES you're GOING TO DEAL WITH when it comes to hosting your own. This is just me speaking from my experience up until this point.

      I actually purchased 'eMail Marketer' from Interspire (It's here if you want to see it) for $500. I did this because I wanted complete control. But what I didn't know at the time was all the pain and hassle I'd have to go through in order to ensure deliverability (amongst other things). I was a little ignorant at the time when I purchased the software.

      I still use it for some niche sites and have lists of fairly substantial sizes. The problem now is actually eMailing them.

      That's why I'm considering "giving in" and just "outsourcing" the work to Aweber, GetResponse, or any other service that is doing all the "behind the scenes sweatwork" that most new IM'ers probably don't think about when first starting out in eMail marketing.
      {{ DiscussionBoard.errors[844491].message }}
    • Profile picture of the author Jagged
      [quote=zeurois;844410]
      I know, delivering the emails is one big issue here, but a dedicated server (even shared) should be first checked if it's blacklisted or something, and if it's not and you don't send "spam-like" emails, then there should not be any problem...
      quote]

      The problem is not with the marketer sending "spam-like emails", it's with the subscribers who tend not to use the unsubscribe link & just rid their inbox by clicking on the "report as spam link" even though it's not spam.

      Some have had their accounts suspended or canceled due to a higher rate of "spam reports" that are unjustified....(GoDaddy is notorious for this)...frankly it's a fight not worth getting into just to save a couple bucks.

      Ken
      {{ DiscussionBoard.errors[844885].message }}
  • Profile picture of the author Waterways2k8
    Hi

    I personally have tried both Aweber and GetResponse and to me, they are quite similar in many ways except the the difference is that Aweber seems to have better customer service, it's much easier to navigate around and set up new lists and web forms.

    Plus, most fellow IM'ers use it and it gets promoted so much by others that you end up using it instead, and since many ebooks guides out too, whenever they talk about autoresponders, Aweber seems to get more mentioning.

    At the end of the day, it will depend on yourself as to which you prefer, but like many fellow warrior members have said, transfering between different autoresponder would be a nightmare and you have to ask yourself - is it worth it?

    Best regards
    {{ DiscussionBoard.errors[844416].message }}
  • Profile picture of the author Revolves
    I think AWeber has established a great brand name. And they not only provide great service to customers, but also affiliates.

    For e.g., if you sign up as an affiliate, they'd send you a letter by mail, thanking you for your decision, no matter where you live.

    AWeber has a good name in the market, and gives that "premium" feeling to many. A product shines not only due to its functionality, but also the team behind it.
    {{ DiscussionBoard.errors[844482].message }}
  • Profile picture of the author zoro
    I use Getresponse because of the much better value. For just $18 month you can have up to 10,000 subscibers, Aweber only allows you 500 subscribers for $20 mth and then price increases with more subscribers. Most features that you would ever use are the same for both, although Aweber's interface is cleaner and easier. Aweber is one of the most expensive autoresponders in the market. Getresponse has all the same features for less, plus an excellent support forum.
    {{ DiscussionBoard.errors[844621].message }}
  • Profile picture of the author kaisen
    I used GetResposne to set up basic free autoresponders on a range of topics and then when the numbers picked up I joined as a paid subscriber.

    I've had no problems with them whatsoever...like someone else said, Getresponse was promoted to me first so I guess I've stuck with it
    {{ DiscussionBoard.errors[844679].message }}
  • Profile picture of the author Marino Flovent
    I used GetResposne, I've had no problems with them whatsoever
    and like some of you said, Getresponse was promoted to me first so I guess I've stuck with it.
    Good to hear that i'ts much better value
    {{ DiscussionBoard.errors[844706].message }}
  • Profile picture of the author Russell Portwood
    I'm surprised nobody here has mentioned Auto Response Plus. At just under $200 it is an economical alternative to the hosted services. I have a one time investment, can import information, choose single opt-in if I want (although I don't), has no restrictions on number of subscribers,and it works like a charm. Lots of features - too many to list here. At one time, it always came up in A/R discussions as the self-hosted solution but seems to have lagged behind lately.

    Neil Morgan is a super guy and has always stood behind his product but there are apparently changes on the horizon. He and Mark Joyner have struck some kind of deal and I'm curious to see what the future brings.

    So for now, It's ARPlus for me.
    Follow Up Autoresponder and Mailing List Software - AutoResponse Plus
    Signature
    The Beginner Internet Business Podcast
    Copy Our Success, Step-By-Step, as you follow along with our proven blueprint!
    Nothing held back. And it's free.
    Beginner Internet Business Resource Site
    Find the best training source that fits YOUR needs. We'll point you in the right direction. Free tutorials, videos, tips and tricks.
    {{ DiscussionBoard.errors[844709].message }}
  • Profile picture of the author Shaun OReilly
    Originally Posted by anapest View Post

    Why do so many reputable marketers use Aweber when they can use GetResponse for less and have more subscribers?

    Is there some huge difference between the two services that I'm missing?
    For me, the biggest and most significant difference between AWeber
    and GetResponse is that AWeber has more sophisticated tracking
    capabilities - down to each individual subscriber.

    For example, if I send out a broadcast via AWeber and it has a link
    in it, I can track exactly which subscribers click on the link and those
    who didn't click on the link - person by person.

    Then I can send each person a more relevant message depending
    upon whether they clicked the previous link or not.

    As a marketer on the Internet this is huge. Talk about scientific
    advertising :-)

    Message-to-market match goes up and so does response.

    AWeber have been around for over 10 years and only focus on
    autoresponders and they do it real well.

    Sure there are other options but take a look at which autoresponder
    service most Internet Marketers use - AWeber.

    A number of the top tier Internet Marketers are migrating over to
    Infusionsoft but this is a more sophisticated CRM system that includes
    autoresponder, shopping cart, affiliate program and customer database
    capabilities.

    I'm using AWeber and Infusionsoft depending upon the situation.

    Dedicated to your success,

    *Shaun O'Reilly
    Signature

    .

    {{ DiscussionBoard.errors[844780].message }}
  • Profile picture of the author Intrepreneur
    Is there more functionality with Aweber?

    As with GR, they have a tracking cookie, to move people from one set of emails to the next, but it only works, if they only have to travel through one page.

    I hate this and wish it would be changed.
    {{ DiscussionBoard.errors[844931].message }}
  • Profile picture of the author TimStephens
    Hey Emmanuel!

    I think AWeber is a much easier platform to use than GetResponse.

    I have used both and especially for a "newbie" AWeber is much more plug and play.

    Live the Dream!
    Tim
    {{ DiscussionBoard.errors[844938].message }}
  • Profile picture of the author new2ebiz
    Unless Getresponse has added them, there are some programming options that they don't have Aweber does. I never had any problem with them, Aweber just gives me more possibilities.
    Signature
    {{ DiscussionBoard.errors[844949].message }}
  • Profile picture of the author iw433
    customer service! GetResponse has poor customer service. I use profollow.com it it a private label Aweber at the old prices.
    Signature

    Bill Skywalker Edwards
    Address-O-Lite

    {{ DiscussionBoard.errors[844950].message }}
  • Profile picture of the author GuruGazette
    Nice timing on this thread. I've used AWeber in the past then canceled it because I don't do much email marketing. In the last couple of weeks though I've been doing major upgrades to servers, databases, etc. and I briefly pulled my hair out with my own custom email solution. Decided it was silly to waste time and frustration on it so I went back to Aweber.

    At the moment though, I can't justify their costs for such a small list so I went over to Get Response and set up there. I'm not sure I'm fully happy with it but it will work for the basic occasional announcements I send.

    Aweber has a lot of automation and backend programming you can put into place. For example, you can configure your ordering scripts to automatically add new customers to your customer mailing list *without* making them fill in yet another form to do so.

    A personal pet peeve of mine is to buy a product, then be forced to fill in the opt in form before I can download what I bought. Vendors should have a way to seamlessly and transparently add new customers to the customer mailing list.

    As someone else said: Aweber also gives you a heck of a lot more detail on your subscribers and what they're doing. And the automation just works. So far with GR I can't seem to make it send my "instant" welcome message after people subscribe >:|

    Oh yeah... and the GR documentation is way too sparse

    That's my few cents on the differences between the two so far.
    {{ DiscussionBoard.errors[845330].message }}
  • Profile picture of the author Emmanuel Betinis
    Originally Posted by apc01 View Post

    Looks to me, unless AWeber honor legacy pricing, their price schedule is costing them a lot of business.

    Yes, they do honor legacy pricing. A friend of mine has also been "grandfathered" in to Aweber with lower prices than what they're asking now.
    {{ DiscussionBoard.errors[845723].message }}
  • Profile picture of the author ScottTrimble
    I use both getresponse and aweber and getresponse's delivery rates to yahoo accounts are pathetic. We've done a fair amount of testing and ALL emails from GR go to bulk. While all emails from aweber get delivered directly to the inbox.
    {{ DiscussionBoard.errors[845743].message }}
  • Profile picture of the author John Boyd
    I was recommended 1Shoppingcart.com by another UK marketer when I first started out about 3 years ago, but then realised that I didn't need an allsinging and dancing integrated ecommerce system as well. I switched to Aweber because of it's features and level of customer service. Someone even phoned from Aweber to welcome me just after signing up - I'm in Edinburgh, Scotland and they took the bother to phone me all the way from PA, USA ! Very impressed..
    {{ DiscussionBoard.errors[845849].message }}
  • {{ DiscussionBoard.errors[845866].message }}
    • Profile picture of the author Jesus Perez
      Originally Posted by alvinhuang View Post

      From what I know. Getresponse doesn't have the javascript code to insert to track conversions on the optin page. (Correct me if I'm wrong) It'd be an extra hassle to setup a google analytics funnel to track this data.
      That JS code is completely blocked by Adblock in Firefox. Think about that for a minute.

      Originally Posted by anapest View Post

      Yep...I am right now.

      And that's why I started this thread about ELIMINATING the HEADACHES you're GOING TO DEAL WITH when it comes to hosting your own. This is just me speaking from my experience up until this point.

      I actually purchased 'eMail Marketer' from Interspire (It's here if you want to see it) for $500. I did this because I wanted complete control. But what I didn't know at the time was all the pain and hassle I'd have to go through in order to ensure deliverability (amongst other things). I was a little ignorant at the time when I purchased the software.

      I still use it for some niche sites and have lists of fairly substantial sizes. The problem now is actually eMailing them.

      That's why I'm considering "giving in" and just "outsourcing" the work to Aweber, GetResponse, or any other service that is doing all the "behind the scenes sweatwork" that most new IM'ers probably don't think about when first starting out in eMail marketing.
      Very true. Most people have no idea about blacklists, SPF records or DomainKeys. And if you don't understand the latter...don't even think about self-hosting. Plus, the cost of a dedicated IP is essential so other fools on a server don't get you blocked.

      Originally Posted by Shaun OReilly View Post

      For me, the biggest and most significant difference between AWeber
      and GetResponse is that AWeber has more sophisticated tracking
      capabilities - down to each individual subscriber.
      I recall reading the GR is launching enhanced metrics as well.

      Originally Posted by anapest View Post

      Yes, they do honor legacy pricing. A friend of mine has also been "grandfathered" in to Aweber with lower prices than what they're asking now.
      I wonder if GR, too, will grandfather people in.
      Signature

      {{ DiscussionBoard.errors[845892].message }}
      • Profile picture of the author alvinhuang
        Originally Posted by BlueSquares View Post

        That JS code is completely blocked by Adblock in Firefox. Think about that for a minute.
        Far enough. But so far majority of my prospects still use internet explorer. What I try to do is to use both the javascript and html optin boxs on my optin pages.

        Alvin Huang
        Signature

        Happy Cool Hand Luke?

        {{ DiscussionBoard.errors[846796].message }}
  • Profile picture of the author Troy_Phillips
    I use response 2.0 for my general list . They are very dependable but I send the buyers to aweber :-)
    Signature

    {{ DiscussionBoard.errors[845895].message }}
  • Profile picture of the author Trixxie12
    I wish i went with aweber and not getresponse... their HTML Pop up opt-in box are way better than the boring plain Getresponse one.
    {{ DiscussionBoard.errors[845982].message }}
  • Profile picture of the author Gambbit
    Not everyone uses Aweber.

    I use both, don't rely on one company with your database. Aweber and Getresponse are equally good IMO, both have their pros and cons. Aweber is more user friendly and I like it's interface.
    {{ DiscussionBoard.errors[845999].message }}
  • Profile picture of the author allendrews
    I think the layout is better and the customer service is definitely better.

    Allen D.
    {{ DiscussionBoard.errors[846348].message }}
  • Profile picture of the author Lifeimprovement
    Because of the supposed deliverability, I would go with Aweber. The problem is moving all the lists over!

    Brian
    {{ DiscussionBoard.errors[846829].message }}
  • Profile picture of the author jasonl70
    aweber just recently changed their pricing to what it is currently.. a lot of people (like me) only pay a flat $20 per month for unlimited lists and subscribers.
    Signature

    -Jason

    {{ DiscussionBoard.errors[846846].message }}
  • Profile picture of the author Kevin_Hutto
    Aweber gets rapidly more expensive as your list grows. I moved to infusionsoft because you get up to 500k subscribers for $500 a month. Aweber was costing me $800 a month at 100k subscribers...
    {{ DiscussionBoard.errors[846856].message }}
  • Profile picture of the author jasonl70
    Originally Posted by anapest View Post

    Woah...lemme in on sammadat action!

    What's your secret?

    Maybe if I called them on the phone
    and put my sweet-talking skills to
    use...
    That's all it cost when I joined a year or so ago I got to keep the pricing since I did not upgrade to their more advanced analystics last year.

    There are a few 'private label' aweber services out there that still only charge the flat $20/month. Guys like Mike Filsaime have their own 'branded' versions, but it's all aweber under the covers.
    Signature

    -Jason

    {{ DiscussionBoard.errors[847132].message }}
  • Profile picture of the author p2y
    For me it's all about the deliverability, I don't mind paying more if it means I can reach peoples inbox
    {{ DiscussionBoard.errors[847263].message }}
  • Profile picture of the author Emmanuel Betinis
    Honestly,

    any time I call Aweber the phone connection is so garbled and scratchy I have a hard time hearing them.

    When I call GetResponse the phone connection is smooth and crystal clear.

    Call me crazy, but that little piece makes a big impact on me.

    Nonetheless, Aweber still seems to be the leader.
    {{ DiscussionBoard.errors[849150].message }}
  • Profile picture of the author zulu24
    I was introduced to Aweber first, so that's the one I use. I like the tracking capabilites and reports. Their customer service is great. I have attended a couple webinars which were helpful and am very happy with their service.
    {{ DiscussionBoard.errors[849881].message }}
    • Profile picture of the author landing-page-dude
      I use aweber

      I just like the colors...can't go wrong with Blue and Green
      {{ DiscussionBoard.errors[849892].message }}
  • Profile picture of the author William Level
    Hey,

    I have accounts with both Aweber and Getresponse and there's very little difference between them. It's really just a matter of familiarity and preference. Aweber has such a reputation thought that you almost feel guilty not using them.

    Must be the marketing! The bottom line is it's really a matter of personal preference! You can't go wrong either way
    {{ DiscussionBoard.errors[849904].message }}
  • Profile picture of the author Alan Petersen
    I looked at what all the big boys and girls of IM were using and it was Aweber so I went for it. But that was before the Aweber price change. Back when I first got Aweber the price difference between Aweber and Get Response was negligible regardless of list size.
    Signature
    {{ DiscussionBoard.errors[849913].message }}

Trending Topics