Item purchased but not received

warrigolder · 06-05-2009, 01:26 AM

Hello, I am new here but wish to contribute. I wonder if someone can help me. I brought a $197 product in the WSO section but I am not getting any response from the seller. Of course, I now know I am unable to reply unless I have enought posts. Please can someone advise me.

How can I get the product I puchased please?

MLD1985 · 06-05-2009, 01:31 AM

Did you receive an email confirmation? Should have the product creators email there I usually send them one with my receipt number if I don't receive my product, hasn't failed me yet. -Matt Disario

Kay King · 06-05-2009, 01:41 AM

Thank you for posting such a polite question and avoiding assumptions

If you are unable to locate an email address for the seller, you can give his forum name in this thread or a link to the WSO and one of us will direct him to this thread for you.

kay

warrigolder · 06-05-2009, 01:44 AM

Yes, I have received paypal confirmation and sent him the transaction id three times via email. Still getting no response. But the seller should also be able to see it in their paypal account. Do you think I am being ignored?

Diane S · 06-05-2009, 01:58 AM

Quote:

Originally Posted by warrigolder

Yes, I have received paypal confirmation and sent him the transaction id three times via email. Still getting no response. But the seller should also be able to see it in their paypal account. Do you think I am being ignored?

Warrigolder, the transaction id given to the buyer is not the same transaction id given to the seller. Isn't that something! So the seller cannot find YOUR transaction number on his list of payments at his paypal account. The mind boggles at this...

Hope this gets settled quickly for you...

warrigolder · 06-05-2009, 02:11 AM

Hello Diane, sorry I am bit confused. "the transaction id given to the buyer is not the same transaction id given to the seller" but I only received one transaction id from Paypal. This is the one I passed to the seller.

Please can you guide me to a correct transaction id?

Thank you

warrigolder · 06-05-2009, 02:35 AM

Thanks JustinK,
it make sense for the id to be same. Otherwise, how can payments be tracked. I do not necessarily want to give him a bad name though, although I am very frustrated, I just need his attention that I have paid for the product but not received any correspondence. I know he has been online because I see servicing other customers.

I will wait for Kay King to get his attention...

Waiting patiently Kay...

Kevin Riley · 06-05-2009, 03:19 AM

Quote:

Originally Posted by warrigolder

Hello Diane, sorry I am bit confused. "the transaction id given to the buyer is not the same transaction id given to the seller" but I only received one transaction id from Paypal. This is the one I passed to the seller.

Please can you guide me to a correct transaction id?

Thank you

I find it much easier if a buyer sends me their PayPal e-mail address. Those IDs are a royal pain. E-mail address is an easy search and I can quickly find the transaction.

Minisite Nerd · 06-05-2009, 03:23 AM

Well, for a $197 product the seller may just prefer to deliver it manually. Perhaps the seller is away from his computer or asleep, I would give it a few hours and see what happens.

Pretty sure the seller you are referring to has been around for awhile, so don't worry....you did not get "scammed".

If someone was ripping people off at $197 a pop in the WSO Forum, they would get found out pretty quickly.

warrigolder · 06-05-2009, 07:24 AM

Kevin Riley, email address was also given during correspondence.

Ministe Nerd, it is a downloadable product which is receiving 'live' thank you's. The seller is online regulary since he is acknowlwdging the 'thanks'.

It is has been a few days now and I have taken into consideration the time zone. Hopefully someone can alert him that there is a sad customer waiting for the goods.

warrigolder · 06-05-2009, 09:59 AM

Item now received. Thank you all for your support.

06-05-2009, 01:26 AM	#1
warrigolder Warrior Member Join Date: Jun 2009 Posts: 19 Thanks: 2 Thanked 2 Times in 2 Posts	Item purchased but not received Hello, I am new here but wish to contribute. I wonder if someone can help me. I brought a $197 product in the WSO section but I am not getting any response from the seller. Of course, I now know I am unable to reply unless I have enought posts. Please can someone advise me. How can I get the product I puchased please?

06-05-2009, 01:31 AM	#2
MLD1985 A proud War Room Member Join Date: Jun 2008 Location: Cathedral City, California Posts: 97 Thanks: 3 Thanked 17 Times in 14 Posts	Re: Item purchased but not received Did you receive an email confirmation? Should have the product creators email there I usually send them one with my receipt number if I don't receive my product, hasn't failed me yet. -Matt Disario

06-05-2009, 01:41 AM	#3
Kay King Senior Warrior Member War Room Member Join Date: Sep 2004 Location: Gulf Coast, USA. Posts: 15,134 Thanks: 3,680 Thanked 4,120 Times in 2,246 Posts	Re: Item purchased but not received Thank you for posting such a polite question and avoiding assumptions If you are unable to locate an email address for the seller, you can give his forum name in this thread or a link to the WSO and one of us will direct him to this thread for you. kay

06-05-2009, 01:44 AM	#4
warrigolder Warrior Member Join Date: Jun 2009 Posts: 19 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Item purchased but not received Yes, I have received paypal confirmation and sent him the transaction id three times via email. Still getting no response. But the seller should also be able to see it in their paypal account. Do you think I am being ignored?

06-05-2009, 02:11 AM	#6
warrigolder Warrior Member Join Date: Jun 2009 Posts: 19 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Item purchased but not received Hello Diane, sorry I am bit confused. "the transaction id given to the buyer is not the same transaction id given to the seller" but I only received one transaction id from Paypal. This is the one I passed to the seller. Please can you guide me to a correct transaction id? Thank you

06-05-2009, 02:35 AM	#7
warrigolder Warrior Member Join Date: Jun 2009 Posts: 19 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Item purchased but not received Thanks JustinK, it make sense for the id to be same. Otherwise, how can payments be tracked. I do not necessarily want to give him a bad name though, although I am very frustrated, I just need his attention that I have paid for the product but not received any correspondence. I know he has been online because I see servicing other customers. I will wait for Kay King to get his attention... Waiting patiently Kay...

06-05-2009, 03:23 AM	#9
Minisite Nerd HyperActive Warrior Join Date: Apr 2009 Posts: 152 Thanks: 17 Thanked 18 Times in 17 Posts	Re: Item purchased but not received Well, for a $197 product the seller may just prefer to deliver it manually. Perhaps the seller is away from his computer or asleep, I would give it a few hours and see what happens. Pretty sure the seller you are referring to has been around for awhile, so don't worry....you did not get "scammed". If someone was ripping people off at $197 a pop in the WSO Forum, they would get found out pretty quickly.
	WordPress For Sales Pages? Squeeze Pages? MiniSites?? Just $7?!?! Resell Rights Here!

06-05-2009, 07:24 AM	#10
warrigolder Warrior Member Join Date: Jun 2009 Posts: 19 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Item purchased but not received Kevin Riley, email address was also given during correspondence. Ministe Nerd, it is a downloadable product which is receiving 'live' thank you's. The seller is online regulary since he is acknowlwdging the 'thanks'. It is has been a few days now and I have taken into consideration the time zone. Hopefully someone can alert him that there is a sad customer waiting for the goods.

06-05-2009, 09:59 AM	#11
warrigolder Warrior Member Join Date: Jun 2009 Posts: 19 Thanks: 2 Thanked 2 Times in 2 Posts	Re: Item purchased but not received Item now received. Thank you all for your support.